Maintenance Manager Operations

Kirsti Cyprien

*** ******** *******, **. ********, AB

Cell Number: (780)- 742-4424

Feb 2019 -Feb 2020 Ward’s Hydraulic Services Ltd.

Hose Manufacturer

Identify hose and parts need to complete customer request. Build and assemble hydraulic hoses ” up to 2 “, cut, skive and crimp fittings onto hydraulic hose. Invoice for goods given. Maintain inventory levels and organization of the warehouse. Operate forklift when needed.

April 2016 - Feb 2018 Autism Society Alberta

Autism Ambassador

Provide current and credible information to the Regional Municipality of Wood Buffalo

(RMWB). Help community members navigate the supports and services available in the RMWB. Work with partners across Alberta to bring the community more supports and awareness.

Work independently, organize files and create questionnaires to help improve Ambassador role. Attend meetings with parents to support them during crisis situations. Provide credible information to agencies and service providers in the RMWB to help assist families in crisis.

July 16-2015 – Feb 2016 NAPA Paramount Parts Group of Companies Customer Sales Representative

Help customers find what they need, write up orders, advertise monthly sales and promotions, learn new product info, help solve customer issues. March 2-2015- May 29-2015 The Bolt Supply House

Territory Sales Manager

Responsible for 165 customer accounts. Build and maintain assigned accounts. Communicate monthly sales and promotions. Work with customer to build a trusted relationship. Assist with customer problems/issues. Work with vendors and ensure on time deliveries. Do Vendor Managed Inventory and rush deliveries when needed. Responsible for Vendor Managed Inventory Responsible for replenishing products and putting it away. Follow customer rules and guidelines. Responsible for keeping proof of deliveries, copies of Purchase Orders updated sales flyers and company brochures. As well as job related expenses like gas and vehicle maintenance. Jan 2-2013- Dec 2014 Motion Canada

Operations Manager

Involved with hiring and terminating, train and coach employees, teach safety procedures, set standards, delegate responsibilities and duties, role model, keep time cards, perform yearly/monthly reviews, approve time off, discipline, provide direct supervision to Customer Service Representatives, Territory Sales Representatives, Warehouse, Driver’s, Clerical, Technical Service Representatives, and contracted employees and service technicians, communicate and provide guidance and support, chair monthly branch meetings and safety meetings. Responsible for customer service of the branch and all employees, assist with customer problems, work with suppliers, manage branch returns or discrepancies, ensure on time deliveries and freight management. Develop and implement branch procedures and programs, meet branch goals and objectives set up each year, use company operating system to ensure the success of the branch, adhere to all Motion Industries standards. Ensure business policies and procedures are followed, assist in all day to day operations including but not limited to answering phones, filing, assisting in senior positions, sales calls and follow up on sales leads.

Manage inventory, check all purchase orders and make sure they follow Motions policies and procedures for payment. Conduct annual physical inventory, check daily cycle counts, update and maintain proper pricing following Motion standards and agreements, oversee large purchase orders, ensure accuracy with quantity and pricing to maintain timely payments to vendor and from customer\s. Oversea all A/P activities, including expenses, inventory and freight control and debits, manage collection process, maintain overall responsibility for outstanding payments. Perform all audits including but not limited to safety, operations, financial, internal. Work with inventory control group, maintain all supplier sales and support activities at the branch, comply with all Motions policies.

Plan and organize trade shows and business fair’s, advertising and promotions, file for permits, organize the merge of 2 companies, deal with surplus inventory and expired stock. Organize random projects, including but not limited to setting up a service trailer, setting up office trailer, build a mezzanine, set up hose assembly and testing area, demolish walls, shelving, floor, windows, concrete, fix up showroom and display area, organize work bench and service area, redesign shipping and receiving area, redesign front counter space and office space, plan company functions like Christmas party and office BBQ.

References

Matt Tharp previous Manager of Red-L Distributors

Personal Telephone number: 587-***-**** or email: adn6v7@r.postjobfree.com Jared McRann Maintenance Manager for Birch Mountain Enterprises Personal Telephone number: (780)- 972-7888

Dan Sorenson Owner of The Foto Source

Work Telephone number: (780)- 790-0460

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