CURRICULUM VITAE

NAME: SUNNY CHANDRAKANT BUGA

ADDRESS: Buga House, Bazar Gully, Near Fish Market,

Versova, Andheri (West),

Mumbai-400 061

CONTACT NO: 981-***-****

Email ID: admrzl@r.postjobfree.com

Career Objective:

Aim to be a part of the growing and dynamic organization where my skills and knowledge can be improvised in accordance with latest trends and to be a part of the development that leads to growth of the organization.

Academic Qualification:

Exams

Board / University

Marks Obtained

Year of Passing

S.S.C

Maharashtra

55.20%

2001

H.S.C

Maharashtra

57.50%

2003

B.Com

Mumbai

49.85%

2006

Fundamental Knowledge / Skills:

Good Knowledge of Ms-Office (Ms Word, Ms Excel)

Excellent Knowledge of Internet

Done MS-CIT (2003)

Done Typing Speed 30 w.p.m (English)

Work Experience:

Since May 2007 till date : COUNTRY CLUB HOSPITALITY & HOLIDAYS LTD working as a executive in Customer Care Department.

Job Description:

Updating Membership information (issuing, upgrading,Refund & Transfer) in System. (Focus Software).

Issuing (Membership No's and cards) for the membership of respective branches.

Analyzing the Members Application & Relevant Documents and also check the Members part & full payment regarding to issue a Smart Card.

Issuing Welcome Letters,Receipt of the payment made by the members through mails & couriers & maintaining the record for the same.

Liasoning with the Accounts department regarding clearance of the payment of the membership fees (Initial,part & final) and maintaining the records for the same.

Issuing the Gift Vouchers,Cash back,Gold Coin to the eligible members and maintaining the records for the same. .

Co-ordination with other departments and branches in respect of Members Queries by personal attending them during their office visit and resolving the same.

Replying members on line queries and sending reply related to queries as per the HOD instruction .Also replying members complaint through sending letters to them through couriers.

Co-ordinating event department at Mega events (outdoor venues) and also during every monthly events held at the clubs.

Personal Information:

Date of Birth : 19th November 1985

Gender : Male

Marital Status : Married

Nationality : Indian

Language Known : English, Hindi and Marathi

Hobbies : Listening Music, Playing Cricket etc.

Declaration:

I hereby affirm that the information in this document is true to the best of my knowledge.

Place:- Yours Faithfully,

Date:- (SUNNY C BUGA)

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