Neda Villarroel

KITCHEN MANAGER

PERSONAL STATEMENT

Seasoned Kitchen Manager with 15 years of experience with a passion

for details and quality customer care . Previously manager and_

organized a large carryout order.

3507 Gallows Rd

Falls Church, Va 22042

703-***-****

admr1f@r.postjobfree.com

WORK EXPERIENCE

SKILL

‘Taco Bell — Cashier

Jul-1998 to September 2000

Applebee's — Cook

October 2000 to Nov.2004

Applebee’s— Team Leader

Nov. 2004 to Nov. 2006

Actively participated in ongoing customer service programs to build

sales.

Meeting, greeting and encouraging feedback from customers and using

the feedback to implement positive changes within the restaurant.

Assisting in inventory.

Applebee's — Kitchen Manager

Nov. 2006 to May 2021

Led and directed team members on effective methods, procedures and

operations.

Maintaining inventory levels, ordering and controlling food, liquor and

labor costs,

Managed kitchen staff training,

evaluating discipline as required.

Developing effective marketing plans to increase sales and profits

while managing cost.

Instructed new staff on proper food preparation, storage, use of

equipment, sanitation and safety procedures.

Performed monthly product inventories. Received and examined food

items and supplies to ensure quality and quantity requirements.

Maintaining a safe working and guest environment to reduce the risk of

injury and accidents,

‘signments, supervision, scheduling,

EDU

Aleman Santa Maria, Cochabamba Bolivia — Primary and Secondary

school degree

Universidad Mayor de San Sim6n, Cochabamba Bolivia — Bachelor's in

pharmaceutical biochemistry

Providing excellent leaders!

and training to new team

members.

Patience and empathy while

training new team members.

Providing high quality food

and service upheld to all health

and safety standards,

Managing control measures

including food and liquor cost,

as well as control of labor,

Commitment and loyalty to the

team and team members,

Excellent problem solving

skills, providing quick and

efficient solutions to every

scenario.

Cleaning, sanitizing and

organizing store location for

maximum efficiency.

Managed biweekly food truck

ensuring that the volume

received matched the amount

sold.

AWARDS

Recognized as ‘Kitchen

Manager of the year’ in 2016

by Potomac Family Dining

Group for providing the

company’s best numb

food cost, meat tracking, labor,

inspections, and sanitation.

LANGUAGES

Fluent in Spanish,

Fluent English and

Quechua

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