Kenneth C Nolan
Silver Spring MD 20906
Phone: 240-***-****
Cell Phone: 301-***-****
Email: admpgc@r.postjobfree.com
QUALIFICATIONS
Extensive experience in customer service settings providing primary evaluation and assistance, telephone research, careful referrals, and knowledgeable product support.
Able to establish rapport with a wide variety of clientele and maintain a calm, professional, problem-solving manner.
Customer service/Sales: 10 years experience in customer service and sales for a manufacturer of plastic resin management equipment.
Sales: 8 years experience in hardware and building industry
EMPLOYMENT
2010-Present: Church of The Resurrection maintenance and custodial work.
clean and prepare class rooms for classes, clean restrooms, mop and clean hallways, repair simple plumbing, and electrical problems, and other misc maintenance duties.
2010-2010 Techamerica Internship assist in updating company databases Using web research and other online informational resources. Inventory of computer equipment
2009 -2009 Comcast Inc. Fill out and submit daily sales report.
Door to Door sales to residence throughout Montgomery County
2008 – 2009 Inside / Outside Sales, Fastenal Inc.
Prepare the UPS paper work to ship product to customers and vendors. Research vendors to determine source for products. File monthly sales invoices and, Order Product, Delivery of product to customers, Receive product to inventory, Outside Sales.
1997-2007 After Market Sales, Novatec Inc.
Answer e-mails, faxes, and telephone inquiries for spare parts. . Research spare parts for customers. Interface between engineering, technical service and customers to satisfy customer n their spare parts needs.. Issue RMAs to customers for product return and repair. . File purchase orders, RMAs, and invoices Responsible for the sale of spare parts for maintenance, and repair of dryers, vacuum loaders, vacuum pumps, and blending systems
1994-1997 Inside Sales, Baltimore County Supply Inc.
Opening store for business, back up point of sale, research and enter weekly inventory data, answer general hardware questions, enter special orders when required, loading and unloading deliveries, mixing paint, cutting glass, cleaning and general maintenance.
1993-1993 Contractor Sales Representatives, Eighty Four Lumber
Outside Sales/Inside Sales.
1992-1992 Factory Representative, KOOLVENT
Door to Door Sales
1992-1992 Account Executive, Ellis Aronson Associates.
Outside Sales to end users in the food industry.
1983-1991 Electronic Assemblers, MA/COM GPI
Assembly of printed circuit boards, mechanical assembly of mainframe units and power supplies, winding of toiroid coils, coaxial cable semi rigid and standard, conformal coating process, smd assembly, also team facilitor for Excellence through Team Work program.
EDUCATION
Graduated Franklin Sr High School General Studies
Catonsville Community College, Business & Marketing
Montgomery Community College, English & Math, Oracle Sql, Intro to C++ Programming.
Dale Carnegie Sales Course, Sales