ILEANA MARCO

Miami Lakes, FL ***** 305-***-****

admo78@r.postjobfree.com www.linkedin.com/in/ileanamarco SOFTWARE DEVELOPER / ANALYST

Develop & enhance systems with innovative features & improvements Adept at designing applications that support internal organizational processes. Expert in all facets of software life cycle from analysis and design through development, implementation, documentation, system integration test, user acceptance test and production support. Employ problem solving and communication skills to partner with nontechnical audiences in delivering IT solutions. Hardworking and resourceful professional. Overcome challenges and work effectively individually and as a team member, locally and globally. TECHNICAL SKILLS

• ABAP (BTE, BAPI, User exit, BDC)

• RFC

• SQL

• SAP Sales & Distribution

• SAP Material Management

• SAP Finance

• SAP HR

• SAP Subscription Order Management

• SAP Hybris Billing

• SAP Connector for Microsoft .NET 4.0

• ALM

• MS Visual Studio

• C#

• .NET Framework 4.0

• HTML

• CSS

• Web Services

PROFESSIONAL EXPERIENCE

AMADEUS NORTH AMERICA, LLC

Senior SAP Developer / Analyst 1999 - 2020

Analyzed, developed, tested, implemented and supported software solutions for several SAP modules, such as Sales and Distribution, Finance, Material Management and Human Resources. Collaborated with local and global business partners in requirements gathering, development and support of bespoke applications for the monthly billing processes, such as product pricing and invoice generation. Developed application to generate IRS 1099 forms for customers on a yearly basis. Performed System Integration Test and Data Migration efforts from legacy ECC system to S4 / HANA.

• Delivered all projects on time; produced robust, accurate code.

• Resolved billing issues, eliminating revenue leakage and increasing revenue

• Improved quality control by creating new procedures in Excel using Formulas and Pivot tables for validation of critical billing data

• Improved system performance by implementing, testing and deploying SAP Service Packs throughout the SAP system landscape, while researching and implementing OSS notes when required

• Decreased license fees by $25K per year by developing a tool that replaced third-party software

• Served as company’s sole developer working concurrently on totally different platforms, SAP and Web development

ILEANA MARCO admo78@r.postjobfree.com Page 2

Additional Roles held with Amadeus:

Web Developer

Developed, tested, deployed and maintained web applications. Provided effective troubleshooting and remediation. Wrote SQL statements and stored procedures. Followed policies and procedures related to application methods and quality standards at all times. Developed interfaces between web applications and SAP with real time database updates.

Junior SAP Developer / Analyst

Participated in gap analysis between legacy system and SAP. Developed, deployed and maintained bespoke programs to support multiple business processes for SAP HR and SAP Sales and Distribution, resulting in successful implementation. Maintained SAP landscape by applying service packs and OSS notes. Applications Developer / Analyst

Gathered requirements from different business areas. Developed, deployed and maintained different applications to automate data migration from legacy to new reservation system using SQLWindows and Delphi.

EDUCATION

Bachelor of Science, Computer Science, St. Thomas University, Miami, FL PROFESSIONAL DEVELOPMENT

SAP Hybris Billing, 2018

Dynamic Communication and Interpersonal Skills, 2016 Business Process Improvement – Green Belt Training, 2015 2310-C Develop Web Applications using MS Visual Studio .NET, 2010 The Business Professional – All Modules, 2008

Project Management for IT Professionals, 2000

Advanced techniques in Crystal Reports Professional, 1996 SAP R / 3 training, 1995

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