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Operations Manager Human Resources

Location:
Massapequa, NY
Salary:
86000
Posted:
May 18, 2021

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Resume:

Paul J. Anderson BS, MBA ** Jeanne Lane Bethpage, NY 11714

516-***-**** / admigt@r.postjobfree.com

Profile: Project Management / Operational Organization/Policy Development

A seasoned healthcare professional motivated by challenges and the implementation of key institutional developments that enhance patient quality care, operational outcomes & community development. Experience in managing and leadership of personnel, multifaceted projects, and finances, while applying stringent standards, and rallying cross-functional participation. Developed and streamlined policies and procedures aligned to medical/educational environments and championed the integration of quality improvement in a variety of diverse settings.

Education: Adv. Graduate Diploma/ Healthcare Policy and Management Stony Brook University

MBA / Healthcare/Hospital Administration Dowling College

Bachelor of Science / Health Education Hofstra University

Associates of Science / Community Health Nassau Comm. College

Executive/Administrative Experiences:

2019 – 2021 Assc. Director of Business Operations / Catholic Health-Home Care / Farmingdale, NY

Provides leadership for both of the divisions business, fiscal & logistical concerns, analysis & monitoring of: Home Care Services, 2 inpatient Hospice units; Facilities Operations; Orders Management; IT, Customer Service; Medical Records, Payroll; and Vender Relations, including 6 direct reports, 300 FTE’s.

Spearheaded the division COVID-19 surveillance, reporting & operational goal for a clinical staff.

Ensures support and monitoring of division compliance with staff, policies & procedure, and all regulatory OIG, HIPPA, IRB, ACR, JACHO, OSHA, NYSDOH fulfillment.

Fulfilled activities including growth objectives, quality management, procurement of technological equipment, data planning, developing goals and objectives, capital requirements as well as the preparation and monitoring of annual budgets operational & capital budgets, and Human Resources concerns.

Develops KPI’s metrics and measures business performance of the organization against strategic and tactical operational metrics. Develops business and optimization models, business cases, and forecasting tools in support of various strategic initiatives.

Tracks accreditations to ensure timely submission and the review and disseminates of information pertaining to Joint Commission OIG, and NYS DOH compliance activities.

2014 – 2019 Multi-Practice Manager / Catholic Health - St. Francis Hospital / Greenvale, NY

Oversight of St. Francis Hospitals: Women Heart Program, Women’s Health/Imaging Center, Bishop McHugh Outpatient Health Center., CHF Center, and the Corporate Physical Programs.

Leads each centers’ staff, policies & procedure, and regulatory HIPPA, IRB, JACHO, ARC, OSHA, NYS DOH Article 28 fulfillment, Meaningful Use, and hospital PI, and Infection Control programs.

Responsible for all programs clinical development, human resources, marketing, clinical research, compliance, the implementation and student rotations, strategic planning, budget, and evaluation of all operations.

Planning A/R and A/P in all dept.’s; implemented improved collection & coding policies and improved pts. flow, projections, resulting in increased revenue improvements.

Achieved departmental preparations for several industry accreditations. Assessed compliance and readiness through review of the appropriate ensuring successful compliance in each instance.

Maintained all the medical and administrative informatics systems in collaboration with the hospitals IT department systems which enhanced the clinical operations and business activities at all sites.

2011- 2013 Senior Operations Manager / The Leukemia & Lymphoma Society / Hauppauge, NY

Accountable for chapter’s policies & procedures, vendor negotiations, controls and system implementations that increased ability to develop and ensure financial strengthening and efficiency.

Oversaw an $8.2 million budget including chapter’s finance department, ensuring the development of budgets, forecasting, P/L, A/P, reports within strategic framework & performance planning.

Ensured the orientation of all new management systems & processes related to new administrative staff, Human Resources, & internship development, while incorporating new bench marking policies.

Developed new office management systems related to BOT’s, chapter’s campaigns, data base management, educational seminars presentations, liability structure, & grant application processing.

Managed 3-year strategic planning, Metrics and Statistical reporting/interpretation, Identifies projects in crisis and identified potential problems and initiated planning to improve processes in the society.

2004-2010 Director of Operations / Warantz Healthcare Group / Great Neck, NY.

Partnered in a multidisciplinary healthcare corporation, directed and organized vision, education & strategic planning, materials for Hyperbaric Center, Sleep Centers, and mobile ESWT units.

Managed, developed and trained 80 FTE’s, comprising of medical staff, HR department, A/R & A/P

Department, Marketing, Sales, Logistics, Vender contracts, as well as human resources issues.

Responsible for all company HIPPA, IRB, JACHO, OSHA, NY & NJ DOH Title 28 fulfillment matters related to clinical accreditation compliance, technical certifications, and Board of Standards.

Decreased employee attrition 20%, reduced operating cost 30%, and increased revenues by realigning organizational structure and staff of clinical delivery services.

Increased productivity among clinical and sales/marketing staff by implementing training and education criteria which expanded accountability and all general business oversight.

Revamped and produced continuous quality control improvements/assurance: policy/education: and end of quarter planned evaluations and the preparation of company expense reports.

Clinical Experience:

2010--2011: Anesthesia Coordinator / Dept. Anesthesia Service /Dept. of VA / Northport, NY.

Responsible for all clinical, administrative, logistics and oversight of the Anesthesia dept., and qualification for regulatory requests and operations, including; recalls, pharmacological, & contracts.

2002-2004Neurodiagnostic Clinician / Physiologic Assessment Services, Teaneck, NJ.

Implemented intraoperative neurophysiologic monitoring for all phases of Spinal/Brain surgeries.

1992-2002Senior Cardiovascular Specialist / Winthrop University Hospital, Mineola, NY.

Clinical support of Anesthesia and Perfusion staff during Open Heart/Thoracic surgery procedures.

Certifications:

NYS / Infection Control Certification FEMA / Compliance Certification

OSHA / Compliance HIPAA / NYS Compliance Certification

BLS/ACLS / American Red Cross CHSLI / High Performance Leadership

Professional Affiliations:

Healthcare Leaders of New York American College of Healthcare Executive

Nassau County Medical Reserve Corps. American Society of Health Educators

Association for Healthcare Philanthropy Society for Finance in Healthcare

Teaching / Education: 2010 - 2013

Adjunct Professor / Briarcliff College: Hofstra University

Healthcare Administration Panel Guest / International Scholars Forum

Healthcare Law & Ethics

Special Interest Volunteer Work:

Leukemia & Lymphoma Society / U.S. Auxiliary Coast Guard / Nassau County Medical Reserve Corps.

Computer Skills: MS Word, Excel, Power Point, Office, Outlook, MS Projects, Insight, ADP, CHSLI

OnBase, Banners, HCAPS, CTS, NetSmart, Projects. Lawson, EPIC, STAR, Press Ganey.



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