YVANNE GALA

*** ******** ******

Brooklyn, NY *1236

Cell: 929-***-****

admaty@r.postjobfree.com

Summary of Qualifications:

Over six years experience working within the health care field, assisting medical professionals with surgical procedures and social work.

Certifications in CPR and EKG

Fluent in English, French, and Creole- both written and verbal

Strong work ethic, detail oriented, great communication skills and focus

Analytical and problem-solving skills

Computer Skills: Cares training- Outlook- Power Point- TDF Date base- Word- Excel- CASAC.

Career Objective: Organized, driven, experienced and ambitious professional looking for an opportunity to apply my passion for positive change (helping other) to improve any organization. Seeking the chance to apply decades of education and personally knowledge to enforce an abundant amount of change within my community. Meanwhile adding positive communication in a client-focused position that works directly with people and ensure an confident involvement.

Work Experience:

Intake Specialist/Superior Brooklyn, NY

SCO (Service Community Organization). June 2016-October 2019

Maintain and prepare the necessary filled paperwork for referrals and placement.

Answering incoming calls

Refer social service problems to case managers

Conduct onsite client interview for the determining assistance availability

Checking documents for accuracy and completeness

Enter data from source documents into computer database, files and forms

Maintaining confidentiality rules and regulations

Care Navigator/Outreach Worker Brooklyn, NY

Family Services Network of New York, Inc. August 2012-July 2014

Advocate for members or patients to resolve crises

Clients are made aware of the services offered through our program

Assists clients with enrollment and Interact with the community

Collaborate/assist with other professionals to evaluate members’ medical or physical condition and to assess clients’ needs.

Receive primary medical care and social services to help stabilize client’s health conditions

Familiar with CBC’s data program GSL

Surgical Technologist Brooklyn, NY

Long Island College Hospital October 2010-April 2011

Assisted medical staff during surgical procedures in the operating room

Prepared and sterilized surgical instruments before and after procedures

Documented surgeons’ notes on procedures, including instruments used, medications administered, and any irregularities during surgery

Maintained a professional atmosphere to ensure patient comfort before and after surgery

Surgical Technologist Brooklyn, NY

OB/GYN Pavilion Ambulatory Surgery Center of Brooklyn April 2010-October 2010

Provided medical, administrative, and counseling support to women of all ages in reproductive and gynecological clinic

Helped medical staff during routine instrument check-ups, exams, and surgical procedures

Maintained a sterile field and ensured that exam rooms were up to hygienic standards

Ensured that public areas were calm and orderly

Sale Representative/Cashier New York, NY

Banana Republic November 2007-January 2009

Provided excellent customer service and helped maintain customer service standards by assisting customers with all shopping needs

Assisted customers in fitting room, made product recommendations and add-on sales, and answered questions about product sizes and fit

Consistently exceed goals for monthly sales and new credit card accounts opened by 85%

Operated cash register and processed transactions of more than $5,000 daily

Helped maintain an orderly sales floor to ensure customers found products fast and effortlessly

Education:

Dover Business College December 2010

Associate of Applied Science: Surgical Technologist

Bishop Loughlin memorial High School June 2003

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