Regional Director Dining Services

JOHN “MARK” HOWARD

*** ***** ***** *****, ** ****9 641-***-**** (home) 641-***-****(mobile) adm1we@r.postjobfree.com

SUMMARY

Senior leader skilled in all aspects of business management, including financials, P & L, forecasting, strategic planning, customer service, staffing, training, marketing, merchandising and vendor relations. Extensive experience in food service has enabled me to work with a variety of departments and management teams. Consistently recognized by senior management and staff for exceptional performance, initiative, integrity and leadership skills.

Staffing and Operations Management

Inventory Control & Product Management

Motivating, Mentoring, Staff Development

P&L Management / Cost Containment

Purchasing & Vendor Relations

Recruitment, Training & Leadership

EXPERIENCE

WESLEY LIFE/Park Centre Retirement Community July, 2016 – Present

Newton, Iowa

DIRECTOR OF CULINARY SERVICES

Responsible for all dining for Independent living, Assisted living, Health Center, Adult Day Care, Dementia Center, Bistro and Catering, Budgeting, etc…

COMPASS GROUP/CHARWELLS INC. Feb. 29 – June, 2016

SIMPSON COLLEGE, Indianola, Iowa

DIRECTOR – Dining Services

Responsible for all aspects of campus dining and catering

ELLSWORTH COLLEGE, Iowa Falls, Iowa Jan. 4 – Feb. 26, 2016

Director - Dining Services

Responsible for all aspects of campus dining and catering

HEALTHCARE SERVICES GROUP INC.

District Manager/Iowa-Illinois

Healthcare Facility Food Service Management Feb. 2015 – Jan. 2016

Responsible for oversight of 6 senior healthcare facilities in Central Iowa/Illinois

CENTRAL COLLEGE, Pella, Iowa 1999 – 2014

Director-Dining Services

Accountable for 6.2 million dollar budget, 30 FT & 180 PT staff, and 6 direct reports

Lead staff and oversee all aspects of dining for campus including catering and vending

Tripled the catering sales in a 10 year period of time

Cut overtime by 75% while increasing quality and satisfaction

Reduced on-the-job injuries dramatically

Develop solutions to high costs in food, beverage and supplies, troubleshoot excessive operations expenses

OPAA FOOD MANAGEMENT, INC., Chesterfield, Missouri 1991 – 1999

Regional Director-Operations

Managed ten school district’s food services in the southeast quarter of the State of Missouri

Ensured the dining service operations ran appropriately and efficiently

Hired, evaluated, managed and terminated directors

JENNINGS SCHOOL DISTRICT, Jennings, Missouri 1986 – 1991

Director-Nutrition Services

Managed the daily operation of a multi unit school district food service

Operated the catering side of the business which included hiring, evaluating, training, managing, ordering, assessing equipment and ordering equipment

ACHIEVEMENTS/AWARDS

Respect Award, Central College Presidential Service Standard Award 2010

Sustainability Award, Central College Presidential Service Standard Award 2009

Integrity Award, Central College Presidential Service Standard Award 2008

Safety Award, Central College Presidential Service Standard Award 2003

National Association of Catering Executives 2011

EDUCATION

Bachelor of Science – Recreation Management, 3.2 GPA 1981

Truman State University, Kirksville, Missouri

ServSafe Certified (through 2022)

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