Sales Social Media

Dwight Chillious

**** ******** **. ********** *******, Ohio 44118-3773 216-***-**** adlseu@r.postjobfree.com

Education

BS Marketing, Chancellor University, Cleveland, OH

Masters of Business Administration, 21 semester credit hours, Jones International University, Centennial, CO

Medical Sales Certificate, Baylor College of Medicine Medical Center, Houston, TX

Medical Sales Certificate, Stanford University School of Medicine, Stanford, CA

Expertise

Sales Team Supervision & Training

Lead Qualification

New Account Prospecting & Development

Consultative, “Need-Based” Sales Approach

Relationship Building

Territory Management

Targeted Marketing Campaigns

Closing Strategies

Recent Experience

CEO and General Manager, Millennium Entertainment, Inc., Cleveland, OH, 1996 – Present.

Established and grew multifaceted urban entertainment venue and management company to 30 employees and an annual revenue of $800,000. Analyzed data and financial records to inform operational decisions and improve efficiency. Conducted employee training programs. Determined pricing or policies, resource needs. Developed marketing plans, and organizational goals, policies and programs. Directed financial and organizational operations, projects, and services. Directed sales, marketing, and customer service activities. Hired personnel. Implemented organizational process or policy changes. Managed construction activities. Monitored performance of organizational members and partners. Planned facility layouts and designs. Prepared staff schedules and work assignments. Provided basic information to guests, visitors, and clients. Purchased materials, equipment, and other resources. Recommended organizational process and policy changes.

Developed and cultivated promotions and marketing accounts with major corporations including Budweiser, Coca Cola, Kool’s, Seagram’s, and the Rock and Roll Hall of Fame. Negotiated services and fees, determined project pricing. Headed client contract extension and renegotiation processes.

Managed entertainment and sports superstars including The Temptations, Aretha Franklin, Prince, Michael Jordon, Shaquille O’Neal, and Mike Tyson. Booked national concerts and events including the Best of Both Worlds Tour staring Jay-Z and R-Kelly and the Steve Harvey Comedy Tour. Collaborated with clients to develop strategies for their careers. Negotiated with third parties (promoters, booking agents, record labels) on behalf of the artist to book concerts, appearances, auditions, tours and endorsement deals. Negotiated with managers, promoters, union officials, and others regarding clients' contractual rights and obligations. Kept informed of industry trends and deals. Managed business affairs for clients, such as arranging travel and lodging, selling tickets, and directing marketing and advertising activities. Advised clients on financial and legal matters such as investments and taxes. Prepared periodic accounting statements for clients. Obtained information about and inspected performance facilities, equipment, and accommodations to ensure that they meet specifications. Collected fees, commissions, and other payments according to contract terms.

Major Accounts Representative, Ameritech/GTE Mobilnet, Cleveland, OH, 1994 – 1996.

Developed and maintained business and medical accounts for data, voice and paging. Accounts included Fortune 500 companies such Lincoln Electric and Progressive Insurance as well as most of the region’s hospitals including University Hospital, Cleveland Clinic, MetroHealth System, and Southwest General hospitals.

In 1994 and 1995, finished #1 in the Midwest and top 5% nationally in sales and account development. Won “Salesperson of the Year” award in 1994 and 1995.

Identified specific sales targets by using business directories, following leads from existing clients, participating in organizations and clubs, conducting online research and attending trade shows and conferences. Analyzed client needs. Developed action plans, sales strategies and schedules. Prepared drawings, estimates, and bids. Presented ideas and solutions using a consultative selling approach. Answered questions about products, prices, availability, product uses, and credit terms. Managed and overcame clients’ objections. Negotiated details of contracts, payments, delivery, and training. Prepared sales contracts and order forms. Forwarded orders to manufacturers. Communicated sales to charting and other internal departments. Trained customers' employees to operate and maintain new equipment. Maintained client relationships by resolving problems, providing ongoing support and educating clients about new or better products and services. Monitored market conditions, product innovations, and competitors' products, prices, and sales. Collaborated with creative, operations, marketing, and finance staff. Prepared sales budgets and reports, kept sales records, and filed expense account reports.

Other Sales Positions

Professional Sales Representative, Harper-Collins (Lippincott), City, State

Direct sales of medical books and publications.

Sales Manager, Comsoft Laboratory Systems, Salt Lake City, Utah

Direct sales of hospital laboratory systems to hospital and clinical laboratories. Managed six sales representatives.

National Clinical Diagnostic Sales Manager, Rohm and Hass (now Micromedic Systems), Ohio, New York and Pennsylvania

Direct sales of medical laboratory equipment and reagents.

Implant Sales and Training, 3M/Merck Orthopedics, Minnesota, Ohio, and Kentucky

Direct sales of orthopedic implants to orthopedic surgeons.

Relevant Skills

Working knowledge of Windows operating system and proficient in Microsoft Office software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Ability to quickly learn company and customer computer and software system(s) including customer relationship management (CRM) software.

Working knowledge of social media networking (such as Facebook, Twitter and LinkedIn).

Veteran, US Army

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