Thomas L. Hammond
New Albany, Ohio 43054
Phone 740-***-****
OBJECTIVE
To secure a position that will further challenge my skills in sales and marketing. To obtain a position with job security, leadership responsibility, and versatility. I have been a sales professional for more than 17 years, and I am at the stage of my career where it is time to acquire my final professional role.
PERSONAL
I am an extremely motivated, high energy individual with a strong desire to succeed. I'm exceedingly competitive and believe that high achievement is earned through honesty, integrity, and hard work.
EDUCATION
Ashworth University – 2012 - Marketing
Zane State College - 1998 - Associate Degree - Occupational Therapy
QUALIFICATIONS AND ACHIEVEMENTS
21 years of successful service related sales experience in the healthcare industry
Annual performance in the top tier of peer groups
Promoted to management positions within all three companies by which employed
Earned multiple sales and business development awards
Versatile and diverse sales experience including: prospecting, cold calling, large group presentations, proposal writing, contract negotiations, contract administration, cold calling, sales closing, sales management, customer service management, upper management (C-suite) sales, media presentations, and much more
Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software
Knowledge and understanding of hospital, skilled nursing facility, and home health reimbursement including: SNF RUGs, SNF case mix scores, hospital Comprehensive Care for Joint Replacement (CJR), Bundled Payments for Care Improvements (BPCI), Medicare SNF and home health Perspective Payment Systems (PPS), Medicare PDGM, Medicare PDPM.
Knowledge and understand of Electronic Medical Records systems including: ProCura, Amazing Charts, Allscripts, and EPIC
Extensive experience using market specific data to recognize market needs and develop strategies to pursue growth opportunities
Extensive experience with developing sales, marketing, and advertising plans that have proven successful in developing new business
Experience selling and directing the sales of Telehealth monitoring systems
More than 15 years of experience managing others
Excellent written and verbal communication skills
WORK EXPERIENCE
January 2015 – Present
Regional Sales Manager - Interim HealthCare - Salo Inc., Columbus, Ohio (Promotion from previous role)
Responsibilities:
Training, mentoring, and coaching Business Development Representatives and Sales Support Associates from all markets in a five state region (Ohio, Indiana, Kentucky, West Virginia, and Pennsylvania)
Completing regular ride-along visits with Business Development Representatives
Assisting Business Development Representatives with C-Suite level meetings and large scale opportunities
Enforcing company performance measures
Developing and Implementing sales strategies to ensure company growth
Completing market research to determine the needs and opportunities in diverse market environments across the five state region
Developing relationships and contractual agreements with state and regional partners
Reviewing weekly Business Development Representatives' reports and CRM records
Assisting in the development and implementation of annual business development plans
Presenting new sales strategies and process to all members of the sales team at bi-annual sales meetings
Public speaking to small and large groups to increase awareness of services
September 2008 – December 2014
Director of Business Development/ Sales Manager - Interim HealthCare Cambridge Inc. - Salo Inc., Cambridge, Ohio
Responsibilities:
Developing and implementing marketing and sales strategies to increase census and company revenues throughout an eight county territory
Manage a three person team of Transitional Care Coordinators - Sales Support Associates
Training sales support staff
Completing regular ride-along visits with support staff
Completing weekly reports
Enforcement of accountability measures
Maintaining digital CRM records
Developing and implementing an annual business development plan
Public speaking to small and large groups to increase awareness of services
Achievements:
Increased district revenues from $155,000 weekly to $240,000 weekly from September 2008 to December 2010
Interim HealthCare - Salo Inc., Business Development Employee of the year 2010
Interim HealthCare - Salo Inc., Business Development Employee of the year 2012
Promoted to Sales Support Manager in 2015
February 2003 – September 2008
Director of Community Development, Sales, and Marketing, - Zandex Health Care Corporation Zanesville, Ohio (Promotion from previous role)
Responsibilities:
Developing and implementing marketing and sales strategies to increase and maintain census in our long term care and assisted living facilities
Helping to develop and implement an annual strategic sales plan to ensure growth and community awareness
In charge of marketing and sales for Zandex Lifeline (emergency response services)
In charge of marketing for Zandex Advanced Therapy Specialists (outpatient
rehabilitation services)
Mentoring and coaching Sales and Marketing Directors from each of Zandex's nine long-term-care facilities
Involvement in many community organizations and service groups (i.e.: Rotary International)
Developing and producing marketing and advertising materials and campaigns to increase community awareness of services and features
Achievements:
Worked closely with and directed other members of our marketing team to increase companywide census by more than 9% (over 1000 beds) in first year
Worked with and directed others team members to maintain a census of 94% or higher from January 2004 until departure in 2008
January 2000 – February 2003
Admissions and Sales Director,- The Beckett House at New Concord (Zandex Health Care Corporation) New Concord, Ohio
Responsibilities:
Overseeing marketing operations at The Beckett House and providing
occasional assistance with company wide marketing projects
Developing marketing strategies to help increase and maintain census at The Beckett House
Screening potential admissions for appropriateness
Achievements:
Developed marketing strategies and worked closely as a marketing
team with other staff members to achieve and maintain a census of 96%
occupancy or higher for the years 2001 - 2004 at The Beckett House at New
Concord
7 time monthly Business Development award winner
Promoted to Director of Community Development in 2003
July 1999 - January 2000
Director of Rehabilitation, - Scenic Hills Nursing Center (Integrated Health Services) Gallipolis, Ohio (Promotion from previous role)
Transferred to Scenic Hills nursing Center from Hickory Creek Nursing Center and was promoted to Director of Rehab to form new rehab team and oversee rehab staff
Responsibilities:
Oversight of rehab staff
Control all facility equipment and supply orders for the purpose of
rehabilitation
Tracking all rehab minutes and units provided to residents in the
facility in order to place them in the appropriate rehab program
Staff education
Meeting with family and care conference committee to discuss client
status and progress
Performing other various tasks as a department manager
Achievements:
Worked with other department heads and therapy staff to increase MDS assessment accuracy. This teamwork helped increase Scenic Hills Nursing Center’s RUGS score by more than three tenths of a point in less than a six month period. This boost in the RUGS score increased monthly revenue over 10% due to increased reimbursement
June 1998 - July 1999
COTA/L, - Hickory Creek Nursing Center (Integrated Health Services) Athens, Oh.
Responsibilities:
Delivering effective, timely, and appropriate therapeutic treatment to patients on the Occupational Therapy case load
References available upon request.