Employee Relations Medical

Milissia Coleman

Moses Lake, WA 360-***-****

adljhj@r.postjobfree.com

Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Detailed-oriented HR Associate with comprehensive background in employee relations, compensation and benefits. Solid experience managing all levels of multiple projects.

EXPERIENCE

November 2018-Current

COLUMBIA BASIN HOSPITAL PATIENT ACCESS SUPERVISOR

Responsible for the daily operation of all registration, scheduling, and switchboard functions to give patients prompt and quality access to patient care services. Maintain accurate records of patient care, condition, progress and concerns. Obtain information about client’s demographics. Primary responsibility for the accurate and timely scheduling for patients and families needing clinic appointments/procedures. Assists in creating scripting for various patient appointments to ensure uniform tools for training available. Register patient Lab, X- ray, Mammo, Echo, etc.

November 2016-Auguust 2018

APPOINTMENT CENTER REPRESENTATIVE, WILLAMETTE DENTAL GROUP

Maintained accurate records of patient care, condition, progress and concerns. Scheduled appointments adhere to scheduling guidelines. Multi phone line system.

June 2012-September 2016

RECEPTIONIST EVERGREEN PEDIARTRICS

Maintained accurate records of patient care, condition, progress and concerns. Obtained information about client’s demographics. Scheduled and accompanied clients to medical appointments. Performed clerical duties.

EDUCATION

APRIL 2010-2012

ASSOCIATES DEGREE IN APPLIED SCIENCE HEALD COLLEGE, PORTLAND, OR

3.5-4.0 GPA, Perfect Attendance Awards, Medical Admin Patch.

SKILLS

Epic Super User

MediTech

Insurance Verification

Medical/Dental Terminology

Medical Records

Payment Processing

Customer Service 20yrs

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