Representative Insurance

Thomas Lund

T: 262-***-****

E: adlj4t@r.postjobfree.com

www.linkedin.com/in/thomaspatricklund

EXPERIENCE

AIG 11/2018 – 02/2021

Travel Claims Representative III

Investigated, evaluated, and settled all lines of travel insurance coverages.

Answered coverage questions diligently regarding insurance description of coverage.

Provided accurate status of information on unsettled claims with superior customer service.

Assisted in the execution of training and development of newly hired representatives.

Crum & Forster 01/2017 – 09/2018

Liability Claims Transportation Representative

Investigated and gathered information on claims by contacting all parties involved.

Documented all decisions, correspondences, reports, and discussions.

Resolved claims based on the best interest of the insured, claimant, and company.

Evaluated and made educated decisions about the claims to verify if coverage existed.

AIG 12/2007 – 01/2017

Subrogation Recovery Specialist

Identified and pursued negligent third parties, as well as other insurance carriers.

Evaluated travel insurance claims (including domestic & international medical invoicing) and settled according to policy language.

Travel Claim Representative

Investigated, evaluated, and settled all lines of travel insurance coverage.

Lead analyst for multiple large national accounts.

Assisted with the training and development of newly hired representatives.

Sentry Insurance 02/2005 – 11/2006

Senior Claim Representative

Verified and applied appropriate coverage to claims.

Evaluated legal liability and comparative negligence laws.

Investigated and negotiated third party property claims.

Responded to Arbitration Forum cases with a high success rate.

Milwaukee Brewers Baseball Club 03/1981 – 03/2008

Supervisor

Ground Crew/Field maintenance

Aetna Insurance Company – Travelers Insurance Company 03/1991 – 02/2005

Senior Subrogation Representative

Property and Casualty Subrogation Representative.

Personal Lines Subrogation Representative.

Group Health Subrogation Representative.

EDUCATION

University of Wisconsin – Whitewater

Bachelor of Arts Speech Communication

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