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P H O N E ( 8 0 5 ) 6 3 7 - 3 2 7 7 • E - M A I L K E R R YMURPHY.C O N S U L T I N G @ GMAIL.C OM K E R R Y L . MURPHY

SUMMARY OF QUALIFICATIONS

Extensive Professional Experience in Health Care Operations, Regulatory Compliance, Training, Project Management, Population Health Strategies, Research and Analysis, Process Improvement, and Policy & Procedure Development and Implementation

Prolific Background in Medicare and Medi-CAL Managed Care, audits and working with federal and state regulatory agencies

Collaborative and Creative Manager highly skilled at developing functional teams, identifying metrics and facilitating processes to achieve goals

EDUCATION

University of South Carolina Columbia, SC

Master of Public Administration

University of Massachusetts Amherst, MA

Bachelor of Arts in Political Science

PROFESSIONAL EXPERIENCE

May 2002 – present Murphy Consulting Ventura, CA

Consultant

Compliance expert providing state and federal lobby and campaign finance services to lobbying firms, corporations, and non-profit organizations for 19 years.

10+ year engagement by state-wide hospital association to facilitate its Board of Trustees meetings, coordinate membership communications and investor-owned hospital CEO engagement in state advocacy efforts. October 2019 – February 2021 Ohana Veterinary Hospital Ventura, CA Operations Director

Oversaw day to day operations of high-volume veterinary practice of 2 hospitals with a staff of 70 including veterinarians, technicians, assistants, pharmacy, reception, human resources and administrative staff.

Developed/monitored key performance indicators, training protocols, safe work practices and conditions, software, equipment and inventory needs. In 2020, practice achieved a 10% increase in YOY revenues and 36% decrease in overtime hours.

Implemented organizational efficiencies and training modules to drive up revenues and improve customer satisfaction/retention.

Managed practice’s continued response to Covid-19 pandemic, including 2 P a g e

implementation of curbside service, modification of scheduling guidelines to facilitate social distancing guidelines and oversight of practice’s participation in the EDD Work Share program to retain staff. May 2018 – January 2019 Vigilance Health, Inc. Calabasas, CA Population Health Implementation Manager

Oversaw complete implementation of population health service line of chronic care management (CCM) for new private practice and FQHC partners. Provide training and orientation via online meeting tools with key stakeholders, including medical staff.

Monitored key performance indicators, build and update clinical and financial dashboards and regularly update all partners on quality improvement metrics. Maintain proactive relationships and promote new services lines with 25 existing partners.

Managed and mentored Enrollment and IT team of 8, tracking, monitoring and updating executive dashboard to identify trends and analyze productivity. Worked collaboratively with Business Development and Clinical Directors to facilitate procurement of new partners.

Corporate leadership team member charged with assisting in the development of a one-year and three-year business plan, identifying staffing, partner development and budgetary metrics to achieve goals. April 2013 – February 2018 Clinicas del Camino Real, Inc. Camarillo, CA Operations Manager II

Managed, operated and lead multiple Community Health Centers, Referral Department, Call Center and Utilization Management Department for $100 million non-profit corporation and federally qualified health center system of 13 health centers throughout Ventura County.

Responsible for monitoring all administrative, management and regulatory functions of a regional operation consisting of up to 4 health centers and 3 departments with 125 FTE employees, serving over 75,000 patient encounters (Primary Medical Care, Dental, Optometry and Behavioral Health), processing over 60,000 referrals and handling over 425,000 incoming calls annually.

Accountable for fiscal oversight of clinic operations, including assisting with budget development and analysis. Worked collaboratively with Executive Management to identify objectives and marketing strategies to further grow the corporation within the Ventura County community.

Hire, develop, train and mentor Health Center Managers to provide effective guidance, leadership and direction to facilitate effective and efficient day to day health center operations.

Direct responsibility for the monthly creation and dissemination of system-wide provider schedules for 125 Primary Medical, Dental, Optometry and Behavioral Health professionals. Acted as Optometry Liaison and worked collaboratively with Optometry Director to implement department objectives.

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Maintained positive, collaborative working relationships with external stakeholders including Gold Coast Health Plan, Americas Health Plan, specialty physician offices, Quest, St. John’s Regional Medical Center, Community Memorial Hospital and Ventura County Medical Center

Actively participated in and endeavored to implement the initiatives of internal workgroups including HIPAA, Compliance, Safety and Infection Control, Website, Health Information Technology, and Utilization Management Committees.

Promoted to Operations Manager II in January 2017 as a direct result of exceeding performance measures including increasing access to care and provider productivity, improved revenue cycle management and customer satisfaction at respective health centers, as well as providing outstanding leadership and demonstrating team work daily. July 2003 – Jan. 2005 Tenet Healthcare Corporation Santa Barbara, CA Training Specialist, Compliance Department

Coordinated internal corporate training sessions for targeted employees required to receive training on mandatory policies and procedures. Prepared and loaded respective PowerPoint presentations on corporate server for viewing via Web cast.

Prepared numerous PowerPoint presentations for the Chief Compliance Officer’s bi-monthly Board of Directors meeting. Secured necessary data from the Compliance Senior Management staff to update relevant information.

Maintained and updated HIPAA database of over 120,000 employees and prepared and generated monthly compliance reports to track HIPAA compliance at each facility.

Coordinated and tracked mandated general compliance training of identified corporate staff due to an OIG Corporate Integrity Agreement.

Provided administrative support to the entire Compliance department. June 1998 – August 2002 Nielsen, Merksamer, Parrinello San Rafael, CA Manager Gross & Leoni, LLP

Managed unit in law firm that specializes in government, political and election law and supervised staff of four political reporting specialists.

Responsibilities included overseeing the preparation and filing of campaign and lobby disclosure reports for over 200 corporate major donors, lobbyist employers, federal, state and local political action committees, state and local ballot measure committees, individuals and non-profit organizations.

Oversight of dozens of statewide multi-million dollar ballot measure committees budgets and checking accounts. Responsible for annual IRS Form 1099-MISC and Form 990/990-EZ non-profit federal tax returns filings for over 75 clients.

Specialized in California, federal, local and multi-state campaign finance, lobby and governmental regulatory compliance laws.

Supervised compliance and political reporting for Sacramento lobbying 4 P a g e

firm component of law firm.

Handled all aspects of mandated California Franchise Tax Board audits of political campaigns, lobbyist employers and lobbying firms.

Extensive interaction with state and federal regulatory communities, elected, corporate and non-profit officials and clients. Apr. 1996 – May 1998 Tenet Healthcare Corporation Santa Barbara, CA Government Relations Specialist

Promoted from Coordinator to Specialist in August 1997. Responsible for preparing and timely filing federal and state campaign finance reports with the appropriate regulatory agencies.

Maintained Tenet-PAC and corporate receipts and disbursements in general ledgers. Closed ledgers monthly and yearly.

Managed the annual Tenet-PAC solicitation of executives and upper- level employees and coordinated the hospital-based solicitation.

Maintained Tenet-PAC and corporate computerized campaign management system. Developed and produced customized reports.

Provided research assistance, tracked lobbyist expenses and activity and assisted with legislative bill tracking for the Vice Presidents of Government Relations.

Provided administrative support to two Vice Presidents of Government Relations.

Mar. 1995 – Apr. 1996 E. Cooper Regional Medical Ctr. Mt. Pleasant, SC Administrative Assistant/Public Relations-Marketing

Coordinated public relations and marketing activities of 100-bed hospital under the supervision of the Executive Vice President.

Responsible for community relations program including the hospital’s business and education partnership, Greater Charleston Area Hospitals network and hospital sponsorship activities.

Served as coordinator of the Board of Directors, Department Directors, Infection Control and Safety Committees meetings, which required complete confidentiality and professionalism.

Prepared policy and procedure manual in preparation for facility’s first site visit by JCAHO and provided administrative assistance to the hospital’s President, Vice President of Finance and Vice President of Patient Care Services, assisting each in implementing the strategic and operating goals of the facility and Tenet Healthcare Corporation.

Member of the Employee Relations Committee and charged with writing the monthly employee newsletter.

Screened applicants and supervised the Administrative Receptionist. Assisted Medical Staff Coordinator as necessary.

OTHER EXPERIENCE/ACTIVITIES

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Fully trained in EOS: Entrepreneurial Operating System for Small Business

Proficient in Microsoft Office Suite, Tableau Data Analytics program, Numerous Electronic Health Records and Practice Management program, ADP and Paylocity payroll systems and Traction Tools Project Management

Clinicas del Camino Real, Inc. 2015 Employee of the Year, Ocean View

Continuing Education including NACHC Financial/Operations Management, Policy and Issues Forum and Cultivating Health Center Operations and Ventura County Emergency Preparedness

President of Our Lady of Assumption School Parent Association, responsible for fundraising activities with an annual goal of $85,000, which has been exceeded annually since tenure began in 2011

Volunteer Treasurer for Tim Flynn for Supervisor 2020

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