Customer Service Representative
Resume:
Mrs. Aretha Woods
**** ******** ***. ********, **, 43207
Experience
****- ******* *********** *********
**** *. ******** **, ********, Oh, 43232
Office Manager
I have managed three offices with our company and my duties include formulating schedules for teachers,filing, data entry, answering phones, establishing transportation for our students, typing letters to principal, staff and parents. My most important job is keeping good communication with our parents and customers. I’m also responsible for ordering supplies such as office supplies, books and furniture for classrooms. As well as making weekly deposits to the bank for lunch and school fees.
2002- 2004 Top USA
771 Dearborn Park Lane, Worthington, Oh 43085
Data Entry Speciatlst/Customer Service
My duties were keying in orders, paying close attention to what item was being ordered, resolving customers’ questions and complaint’s, reconstructing invalid files and orders, scanning purchase orders into data base to be later filed.
2000- 2000 Spartan Warehouse Logistics
4051 Lockbourne Industrial Pkwy, Columbus, Oh 43207
Client Service Representative
I was responsible for managing client’s accounts using the peachtree software for billing. I did dispatching, deliveries and scheduled pick- ups along with basic office duties such as, answering phone, faxing & filing.
1999- 2000 Bank One (HR Quicklink Temp Services)
839 Bethel Rd. Columbus, Oh 43214
Operations Specialist
I worked closely with clients by resolving problems with child support payments and keyed in amount for checks to be issued to customers. I also made corrections to funds that were recorded incorrectly and supported other departments in resolving juvenile cases.
Education
1991 Southern Ohio College
979 James Rd, Columbus, Oh, 43206
Received Diploma in Word Processing with a 3.65 GPA
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Work Skiils:
10 + years experience in Customer Service
Data entry (alpha/numeric) & (10 key)
Answering multiple lines
Faxing
Filing
Emailing
Billing
Meeting Deadlines
Multi Tasking
I enjoy working with people, but I am even more sufficient when I work alone as I like to keep busy and always finding more to do. I enjoy helping people get things accomplished and always give excellent customer service while at work. I like to learn new things, so I can meet any and all obstacles that come my way.
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