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Technician Customer

Location:
Washington, DC
Salary:
45,000
Posted:
April 06, 2021

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Resume:

Profile

Skilled writer in multiple formats and genres. Two years of experience writing

automotive curriculum for a technical school, plus six years experience writing theological and philosophical papers. Excels in expository and argumentative writing. Strong computer skills, including Microsoft Office, Apple office products, and Google Documents and spreadsheets.

Skills

• Over a decade of dealership experience as a technician for Chrysler Dodge Jeep dealerships as a Gold level technician and later a Chrysler Mastertech

• ASE Mastertech (currently expired)

• Experienced Automotive Instructor in an educational environment

• Over six years teaching experience outside of the automotive field addressing large audiences and small groups

• Experience teaching in a college level classroom setting

• Experienced with the full compliment of Microsoft Office products and Apple iWorks Suite

• Experienced in curriculum development in both technical and non-technical areas

• 18 months as a service advisor

• Experience as a WiAdvisor Administrator

Experience

Service Writer; Keffer CDJR, Charlotte, NC

Serves a customer relations specialist assisting customers in addressing the current concerns and helping them in the long term maintenance of their vehicles. Helps customers to understand the nature of the repairs needed to correct their concerns. Serve as the WiAdvisor Administrator. Experience with administration, pricing, and developing new labor ops.

Assistant Service Manager; Wilson CDJR, Winnsboro, SC 910-***-****

adlhb4@r.postjobfree.com

722 Beckham Ln

Apt 104

Rock Hill, SC 29732

MICHAEL T. LONGSON

Serves a customer relations specialist assisting customers in addressing the current concerns and helping them in the long term maintenance of their vehicles. Helps customers to understand the nature of the repairs needed to correct their concerns. Service Writer; CDJR of Franklin; Franklin, TN — 2018–Present Serves a customer relations specialist assisting customers in addressing the current concerns and helping them in the long term maintenance of their vehicles. Helps customers to understand the nature of the repairs needed to correct their concerns. Pastor, Broad Ridge Baptist Church; Orrum, NC — 2012-2018 Develop lessons and deliver instruction in a manner that allows complex concepts to be easily understood and applied. Develop an implement volunteer and employee training; Analyze and improve daily organizational processes. Public communications and advertisement.

Substitute teacher; Carolina College of Biblical Studies; Fayetteville, NC — 2017

Provide instruction for classes at short notice when the regular instructor was unavailable.

Used Car Technician; Lake Norman CDJ; Cornelius, NC — 2012 Inspect and repair used vehicles in keeping with Chrysler standards. Maintenance; Fruitland Baptist Bible College — 2010-2011 Maintain college equipment and vehicles. Maintain college buildings and dorms. Grounds work as needed

Technician; Lake Norman CDJ; Cornelius, NC — 207-2009 Diagnose and repair customer concerns in keeping within Chrysler standards of repairs. Provide necessary documentation for warranty repairs. Train new technicians as needed.

Instructor; NASCAR Technical Institute; Mooresville, NC — 2006-2007 Provide instruction for student technicians; maintain proper documentation within accreditation standards; curriculum development and lab creation; maintain student records; provide evaluation of student performance; maintain proper lab safety standards.

Instructor; Universal Technical Institute, Glendale Heights, IL — 2005-2006 Provide instruction for student technicians; maintain proper documentation within accreditation standards; curriculum development and lab creation; maintain student records; provide evaluation of student performance; maintain proper lab safety standards.

Technician; Dempsey CDJ — 2004-2005

Diagnose and repair customer concerns in keeping within Chrysler standards of repairs. Provide necessary documentation for warranty repairs. Train new technicians as needed.

Technician; Fox Valley Suzuki — 2003-2004

Diagnose and repair customer concerns in keeping within Suzuki standards of repairs. Provide necessary documentation for warranty repairs. Train new technicians as needed.

Technician; CDJ of Dupage — 1998-2003

Diagnose and repair customer concerns in keeping with Chrysler standards of repairs. Provide necessary documentation for warranty repairs. Education

Southern Evangelical Seminary — Masters of Philosophy (in progress), Charlotte, NC

Carolina College of Biblical Studies — BA in Biblical Studies, Minors in Biblical Languages and Apologetics, 2016, 3.99 GPA

Fruitland Baptist Bible College, Hendersonville, NC — Associates in Ministry Studies, 2011, 3.87 GPA

Universal Technical Institute, Glendale Heights, IL — Certificate in Automotive Technology, 1998

Chrysler Training Institute — 1998-2009

References

Virgil “Robin” Robinette; Lake Norman CDJ Service Director (Retired), Cornelius, NC; adlhb4@r.postjobfree.com; 704-***-****

Brandon Haneline; Technician, Blacks CDJ, Statesville, NC; adlhb4@r.postjobfree.com; 704-***-****

Thomas McCuddy; Instructor, Carolina College of Biblical Studies, Fayetteville, NC; adlhb4@r.postjobfree.com; 910-***-****



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