Manager Bodyshop

Varinder Singh

Temporary Address:-H.No. ***, Friends Colony,

Hissar Road, Sirsa HR..

Contact: 738*******, 797-***-****

EmailId:adlec0@r.postjobfree.com

Post applied for: - Bodyshop Manager

Location: - as require

Career Objective:

A graduate in Automobile Engineering and comprehensive working experience in maintenance and repairs of major automobiles, seeks to work as an auto service advisor in a leading automobile company. Key Skills:

Extensive knowledge in automobile engineering, repairsand maintenancetechniques

Excellent problem solving skills that help detect and analyze aproblem andfindsolutions

Strong observational and investigative abilities that help detecta problem

Ability to extend courteous, friendly and timely servicestocustomers Work Experience

Designation : Bodyshop Head

Organisation : M/s Garg Motors Pvt. Ltd. (Mahindra & Mahindra) Sirsa.

Duration : Sep 2020 to till date.

Responsibilities

. To control All service, Bodyshop & Parts related concerns to increase to Revenue and control expenses.

. Daily measure efficiency, productivity, bay utilisation and service.

. To deal with MPC,MPS.

Designation : Bodyshop Manager

Organisation : M/s TR SAWHNEY AUTOMOBILES PVT. LTD. (NEXA) GURGAON Duration : Nov 2019 to March

2020.

Designation: Asstt. Service manager(B&P)

Organization: M/S DELIGHT HONDA (NATH GROUP)SARITA VIHAR NEW DELHI.

Duration:April2016–Sep2019.

Responsibilities:

Responsible to guide the clients on maintaining their vehiclesand ensuring efficient performance ofthevehicles

Identify the reasons for malfunctioning of the vehicle andassign technician to perform the repairworks

Advise the clients on using the vehicle appropriately andensuring regular servicing and maintenance to theengines

Oversee the work of technicians and provide them assistancefor complexrepairwork

Deal and advise client for purchase or resale ofoldvehicles Designation:Asstt.Servicemanager(B&P)

Organization:M/SSATYAMTOYOTAROHTAK

Duration:JAN2011-FEB2016

Responsibilities:

Welcometheclientsintotheservicestationandinquireaboutthe troubles they are facing withtheirautomobiles

Examine the vehicle and acquire important details about its performance, mileage, repair work done previously and dateofpurchase

Analyze the extent of damage the vehicle has suffered and the repairsit wouldrequire

Estimate the total cost of repairs and inform the clients aboutthesame

Maintain a stock of the important repair tools, spare partsand equipments that are required by the servicestationsfrequently Educational Qualifications:

Bachelor's Degree inMechanicalEngineering

PTU University.

AUTO-CAD

Professional Experience:-

Hands-on experience in working as a AutomobileServiceAdvisor

Profound knowledge ofprovidingdealership

Strong knowledge inautomobileparts

Superb interpersonal and customerserviceskills

Outstanding CSItrackrecord

Exceptional ability to process requests and explain repairingprocedure.

Attendedthecustomersinatimely,friendlymannerandobtainedvehicle information.

Referred to service history, inspected vehicle and recommendedadditional neededservice.

Rendered written cost estimate for manual labor andvehicleparts.

Checked on progress of repair throughouttheday.

Upheld customersatisfactionstandards.

Reviewed the results of customer satisfaction surveys withservicemanagers.

Handled customer’s questions and needsasneeded.

Communicated promptly with customersandprospect.

Contacted existing customer base periodically viaaCRM.

Created and maintained excellent customer relationshipsandCSI.

Checked email frequently and responded with a clear andconcisemessage. LINGUISTIC PROFICIENY:

Hindi

English

PUNJABI

TECHNICAL SKILLS:

Diploma in Computer ApplicationCourse(CORRESPONDENCE). MODULE:

OS: DOS, Windows 9X,XP,2007

Office Automation (MS – office&Internet)

Good Knowledge of MS – World, MS - Excel & MS -PowerPoint. HOBBIES:

Travelling

ListeningMusic

SolvingReasoningProblems

Reading Novels &Historicalbooks

PERSONAL DETAILS:

Father’sName: S. PIARA SINGHJi

Nationality: Indian

PermanentAddress:- H.NO. EE-155, Bagh Karam Baksh,New Railway Road, Jalandahr City, Punjab.

CONTACTNO:- 797-***-****, 752-***-****

Date:19/10/2020

VARINDER SINGH

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