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Timothy Scott Harrison

**** ***** ***** 501-***-****

Sherwood, Arkansas 72120 adl6ea@r.postjobfree.com Profile

~20 years progressive leadership and management experience in public and private utility sector. Strong background managing Utility Operations.

Solid track record managing large, diverse workforce responsible for providing safe, reliable utility services and programs.

Effective at establishing relationships with employees, customers, public officials, regulatory agencies, and senior leadership.

Skilled at developing operation and maintenance budgets, capital budgets, public speaking and presentations, program and project management, human resource management and customer service. Education:

University of Arkansas—Little Rock Arkansas Public Administration Consortium 2011—Master of Business Administration 2018—Certified Public Manager® 2007—Bachelor of Business Administration 2017—Arkansas Governmental Manager Certificate Honor Graduate

Phi Kappa Phi Top 10% of Graduating Class

Beta Gamma Sigma Top 20% of Business Class

Experience:

Entergy

Supervisor Operations Support 05/2020—Present

Accomplishments:

Lead development efforts for a departmental work management tool for Technical Team to track volume, complexity, and assignment of work.

Develop training plans and schedules to reduce skills gaps and deepen strength of teams. Senior Project Manager 02/2019—05/2020

Accomplishments:

Design and build diagnostic tools and reporting for measuring performance of Electric Distribution and Gas departments.

Lead project team, subject matter experts and technical staff involved in business case for benefits realization of capital investment of Asset Management and Workforce Management. Little Rock Water Reclamation Authority

18 years 5 months

Program Manager Asset Management 04/2018—02/2019 Accomplishments:

Assembled an Asset Management Program Steering Committee (AMPS) to guide the development and implementation of the program and ensure business cases were vetted, prioritized, and managed.

2 P a g e

Lead project team focused on shifting from a time-based to usage-based Preventive Maintenance Program (PMP) for Plant Maintenance.

Supervisor Collection System Maintenance 02/2010—04/2018 Accomplishments:

Lead staff in developing and implementing two award winning programs directly responsible for increasing operational effectiveness and budget savings. As a result, Water Environment Federation recognized our organization as a “Utility of the Future”. Those programs are: o Acoustic Inspection Program: responsible for increasing the percentage of collection system on an annual preventive maintenance schedule from 40% to 75%. To implement the department restructured staff adding in new Maintenance Planner and Foreman positions without adding additional staff.

o Vehicle Replacement Program: Inspect fleet 10 years or 100,000 miles annually for replacement based on specific criteria which ultimately reduced the annual fleet operating expenses by 45% from 2013 to 2016 and the average age of fleet from 11.6 years of age in 2012 to 6.2 years of age in 2017.

Developed and managed annual departmental operating and capital budget. The annual operating budget accounted for labor, benefits, material, contract services, fleet, training, and travel. The capital budget accounted for fleet and equipment. Coordinator Collection System Maintenance 02/2007—01/2010 Accomplishments:

Increased closed-circuit television inspection activity production by 37% first year as Maintenance Coordinator by managing crews based on activity instead of work schedule.

Developed training for Sanitary Sewer Overflow Response, Emergency Call Response, and Closed- Circuit Television Inspection.

Reduced Right of Way annual contract spend by $200k through revising and validating Preventive Maintenance Program for in-house crews to effectively manage. Professional Development:

Dale Carnegie Program©

2014—Human Relations Champion

Community Impact

Arkansas Food Bank—Family Health and Nutrition

Sherwood Parks and Recreation—Youth Mentor—Baseball

Workforce Centers of Arkansas Volunteer—Youth Mentor—Career Development

Little Rock Marathon—Health and Wellness

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