Work History
Jan ****
- present
Credit and Collections Analyst
H.B. Fuller, Mindelo
• Review the financial histories of companies to help determine their creditworthiness and evaluate any red flags and potential risks;
• Identify blocked orders and follow the process to release;
• Synthesize risk assessment information received and analyze accordingly;
• Determine in depth the degree of risk involved and be in line with internal policies;
• Daily contact with multiple stakeholders;
• Identify and submit financial adjustments using SOX controls, increasing monthly AR collection.
Apr 2020
- Jan 2021
Credit and Collections Analyst
MSD, Prague
• Review the financial histories of individuals and companies to help determine their creditworthiness and how likely/able they are to repay their debts;
• Identify blocked orders and follow the process to release;
• Provide financial order management support to Supply Chain and Sales personnel to control credit exposure, effect timely payment, and minimize risk of customer disputes;
• Participate in major department projects and take an active role in cross- functional teams to assist in driving quality improvements, processes, and initiatives.
May 2019
- Apr 2020
May 2018
- May 2019
Education
Accounts Receivable Accountant
Carrier, Prague
• Analyze customer financial statements;
• Provide customer service and develops relationships with internal/external customers and suppliers;
• Implementation of new processes to improve daily activities;
• Negotiate customer disputes to resolution and solve root cause;
• Conduct collection calls and customer visits to collect Accounts Receivables. Receivables Collection Professional
ExxonMobil, Prague
• Identify root causes and corrective actions;
• Identify blocked orders and follow the process to release;
• Active communication with different departments;
• Follow up of invoices until customer's payment;
• Follow up with customers on unapplied payments.
Sep 2015
- Jul 2017
University of Coimbra, Coimbra
Master’s, Public Business
Sep 2012
- Jul 2015
University of Coimbra, Coimbra
Bachelor's, Public and Private Administration