Paige Barnes
Foss, OK *****
Cell: 580-***-****
E-Mail: adl039@r.postjobfree.com
Professional Summary
hardworking and reliable person focused on going above and beyond to support the team and serve customers. motivated to continue to learn and grow as a professional worker . dependable worker equipped for fast paced work and changing daily needs. serves customers effectively with attention to detail and hardworking approach. seeking out opportunities to go beyond basic, improve processes, and increase customer satisfaction .
Skills
Organization
Multitasking
Creative thinker
Motivation
Guest satisfaction
Artistic
Liquor restocking
Bar cleaning
Identification verification
Customer service
Cash handling
Point of sale systems
Drink preparation
Drawer balancing
Time management
Strong communication
Merchandising
Inventory control
Transaction processing
Account servicing
Task prioritization
Quality assurance
Microsoft Word
Dining room management
Staff training
Payment processing
Order management
Table preparation
Scheduling
Experience
June 2019 to December 2019
Dukes Diner Weatherford, Oklahoma
Hostess
Monitored dining rooms for seating availability, service, safety, and well-being of guests.
Took reservations by phone and in person, providing helpful, accurate responses to inquiries.
Resolved customer concerns and handled requests with utmost professionalism.
Verified table cleanliness and proper settings before seating guests.
Kept customers happy, seating each quickly and always resolving complaints to complete satisfaction.
Maintained highly efficient dining room to serve over [Number] daily guests.
Stayed ready for guests with close monitoring of table turnovers and resets.
Supported kitchen staff and servers with back-up food delivery and bussing support.
Handled customer payments, tracking orders and processing transactions with high accuracy.
August 2018 to November 2018
Dollar general Elk City, Oklahoma
Sales Associate
Helped customers navigate store, complete sales, and process returns.
Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs.
Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
Cleared out older stock regularly, assisting with clearance markdowns and special sales promotions.
Answered customers' questions about products, prices, and availability.
Estimated and quoted prices, credit or contract terms, and delivery dates.
Satisfied customers through efficient payment processing and delivery coordination.
Highlighted products with creative and engaging merchandise displays.
Boosted sales consistently, building attractive displays and effectively merchandising products.
July 2020 to March 2021
Route 66 Sayre, Oklahoma
Bartender
Prohibited guest purchases in instances involving excessive alcohol consumption or impaired condition.
Maintained aesthetic bar appearance through continuous cleaning, organizing, and supply replenishment.
Verified patron identification prior to serving alcohol and maintained compliance with all state and federal laws.
Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.
Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages.
Enhanced bar reputation by developing signature cocktails and seasonal specials.
Balanced efficiency with exceptional service, managing [Number]+ guests per hour.
Served food and alcoholic beverages in high-volume [Type] establishment, upholding superior record of positive feedback.
Ensured all liquor was properly secured before, during, and at end of shift.
Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
Helped customers select optimal beer, wine, and liquor for different meals.
Prepared cocktails for customers using exact recipes combined with personal flair.
Minimized errors by keeping up with every customer's preferences and current tab.
Kept customer numbers high by giving the bar a fun atmosphere and spearheading special events such as trivia nights and game watching parties.
Complied consistently with strict sanitation standards for equipment, surfaces, and glassware.
Stayed ready for customer demands by keeping adequate inventory levels of garnishes, liquor, and other supplies.
Education
May 2018 Burns Flat - Dill City High School Burns Flat, Oklahoma
High School Diploma