Yolanda Martinez

* * ******

Niagara Falls, NY **303

210-***-****

adkulh@r.postjobfree.com

SKILLS

- Typing (50-60 wpm)

- Data Entry (9,000-13,000 kph)

-10 key by touch

- Bingual

- Customer Service Experience

-Medical terminology (basic)

-Excellent written and verbal

skills and interpersonal skills

-Detail-oriented with strong technical, analytical and organizational skills

-Ability to work effectively under pressure and

tight deadlines while maintaining a positive

attitude

-Able to learn quickly, be proactive and adapt to

changing requirements

-Self-motivated, resourceful and able to work

effectively in a team-oriented environment

communication

EXPERIENCE

Uber/Lyft

San Antonio, TX

February 2019-Present

Picking up passengers from their starting point

and dropping them off at their destination

WattsGuerra Law Firm

San Antonio, TX

August 2015-March 2016

Scanner

Pay: $11.50per hour

Receiving, stamping, sorting all incoming mail;

scanning all documents into clients files.

Advanced Call Center

Harlingen, TX

January 2007-May 2015

Bilingual Customer Service

Pay: $8.50

Received 200-300 incoming calls from bank of

America members calling in to report fraudulent

charges on their accounts; verifying all callers;

closing all compromised cards and re-issue new

cards.

United States Army

Vilseck Germany

April 1990- December 2006

Ammunition Specialist

Supervised ammunition supply point; maintained

stock locator report on all ammunition valued over two million dollars; performed all other assigned

duties.

Texas Rural Legal Aid

Brownsville, Texas August 1989-April 1990

Legal Secretary

Answering phones, taking messages, filing

documents in court, running errands, filing, data

entry, etc.

EDUCATION

Gladys Porter HS

Brownsville, Texas

Graduated 1988

Pharr Vocational School

Brownsville, Texas

Legal Secretary Graduated 1989

Career Centers of Texas

Brownsville, Texas

Medical Office Specialist

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