RUBY HANKINS
PO Box **, Montalba, TX, *****-****
Phone: 903-***-****
Email: adkj1n@r.postjobfree.com
Objective
To obtain a position with a healthcare organization that offers opportunities for advancement and continued education.
Abilities
7 years Medical Billing, Collections, and Clinic Records
8 years processing Health Insurance Claims
Honors graduate from Ashworth College's Medical Billing and Coding Program
NHA Certified Billing and Coding Specialist certification
Career Certificate in Electronic Medical Records
Employment History
03/2019 - 06/2020
Recruiting Assistant
United States Census Bureau, Irving, TX
Promote census jobs throughout the community, locate training sites with internet access for applicants. Distribute recruiting materials at community-based organizations, events, and businesses. Interviewed applicants on available positions.
02/2018 - 03/2019
Home Health Provider
Perrylee Home Health Care, Stafford, TX
Supervision during outside play, hygiene care, cleaned room and play area, read books, laundry.
10/2017 - 01/2018
Customer Service Representative
The Results Companies, Palestine, TX
Responded to customer complaints, new member enrollment. Used multiple monitors to process billing or payments, document call details and make corrections to member accounts.
04/2016 - 08/2017
Home Health Provider
Astrocare Homehealth, Houston, TX
Peri care, monitor for respiratory distress sleep, and preparation for daily activities
02/2015 - 04/2016
Home Health Attendant
Lifespan Home Health, Longview, TX
Meal preparation, hygiene care, laundry, shopping, and administering breathing treatments, insulin, and oral medications. Maintained pill box, reordered medication, supplies from vendors, scheduled and transported patient to doctor's appointments.
10/2003 - 12/2014
Correctional Officer V
Texas Departmental of Criminal Justice, Huntsville, TX
Conducted searches for contraband in housing and work areas. Enforced disciplinary rules by observing offender actions, performing pat searches, and restraining aggressive offenders. Promoted to picket officer with duties to complete reports, answer and transfer phone calls, as well as inventory and issue all weapons and keys.
09/2002 - 10/2003
Clerk II
UTMB Michael Unit, Galveston, TX
Maintained medical records for clinic, scheduled offender appointments for dental, medical, and psychiatric departments.
06/2000 - 08/2002
Project Manager
Advanced Receivables Strategy, Madison, TN
Resolved hospital balances on aged patient accounts. Effectively reduced receivables by identifying errors and communicating with insurance companies for prompt claims resolution. Specialized in Commercial and VA accounts. Received quarterly bonus awards for consistently meeting goals.
08/1996 - 06/2000
Office Manager
Convalescent Aids, Palestine, TX
Accounts payable, billing, and collections for durable medical equipment, rentals, purchases, supplies, and sleep studies. Assisted store front in sales operations. Introduced wound care line to the company. Established and maintained a relationship with area wound care clinics and hospitals in to provide required supply inventory for patients Introduced online billing for Medicaid and Medicare to the company.
09/1994 - 07/1996
Medical Biller
Memorial Mother Frances Hospital, Palestine, TX
Billed electronic and paper claims to insurance companies, Medicare, and Medicaid for physicians contracted with the hospital's rural health clinic. Set up payment arrangements with patients on account balances, submitted adjustment and write off requests to hospital accounting department for account reconciliation.
02/1992 - 08/1994
Claims Examiner
American Multi Line Claims Overload, Dallas, TX
Processed group medical claims for client insurance companies. Required high degree of speed, accuracy, and ability to quickly adapt to billing systems in order to meet company deadlines.
03/1989 - 01/1992
Group Claims Examiner, Insurance Claims Clerks
Claim Services Resource Group, Dallas, TX
Processed group and individual health insurance claims for major companies in the Dallas Ft Worth area.
11/1984 - 02/1989
Claims Examiner/ Coder
Metropolitan Life Insurance Co, Austin, TX
Processed group health claims for the Texas Utilities account. Promoted to team coder after 2 years of service.
Education and Training
07/2020
Medical Billing and Coding
Vocational School Certificate
Ashworth College, Norcross, GA
Graduated with honors
01/1981
Fashion Merchandising
Associate Degree
Trinity Valley Community College, Athens, TX
05/1979
General High School Curriculum
High School Diploma
Palestine High School, Palestine, TX
Occupational Licenses and Certificates
09/2020 - 09/2022
CBCS, NHA
References
Salena Hawley, Case Manager
Lifespan Home Health
adkj1n@r.postjobfree.com
903-***-**** ext#: 3908
Shirley Petrovich, Human Resource Specialist IV
TDCJID Powledge Unit
Donna Ford, Census Field Supervisor
US Census Bureau
adkj1n@r.postjobfree.com