Management Manager

Travis Le’Flore

Ph: 313-***-**** Email: adkfro@r.postjobfree.com

Results-driven, dedicated and enthusiastic professional with over 6+ years optimizing athletic programs as well as but not limited to department management, marketing, fundraising, customer relations, operations, initiating phases of training and staff development. Proven talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions within multilateral organizations. Possess impeccable relationship building skills, ability to maintain budgets efficiently, & plan events effectively along with strong skills in hiring management and facility management.

AREAS OF EXPERTISE:

Relationship Builder

Leadership

Onboarding

Staff Management

Recruiting & Talent Acquisition

Interviewing

Operations Management

Facility Management

Human Resources

Time Management

Hiring Management

EXPERIENCE

DC Fray 2019 – current

Senior Operations Coordinator

Enhance overall operations of Sports Management Department by updating new hire training manual, implementing new standard operating procedures, and creating new policies to ensure the highest customer service and experience for patrons and participants of DC Fray events.

Grew part time staff from 120 to 230 within a 2-month time period by creating optimized programs for recruiting and onboarding.

Manage Work Streams to adhere to scheduling, budget and resources.

Responsible for on-boarding of new hires, performance review of existing team members, and the discipline/termination of poorly performing employees.

Track company performance by monitoring Key Performance Indicators identified by participant and employee surveys.

Amend ineffective operational processes by identifying root issues and troubleshooting to anticipate possible future fails.

Schedule and organize over 1,100 social sporting events across all four seasons with roughly over 13,000 participants.

Spearhead personal and professional development in staff members by encouraging diversity in talents, strengths and skills.

SELECTED PROJECTS:

The Fields at RFK Campus 2019 – current

Fields Hiring Manager

oDetermine the needs of the department, develop a job description by way of job analysis and post through the appropriate networks and channels.

oScreen resumes, conduct interviews, hire and trained all staff in order to perform at an optimal level.

oCreated policy and protocol for new $35 million facility in Southeast Washington, DC.

oAssign interview topics and questions as well as write scenarios for behaviorally based questions, and role plays to execute in interview.

oDetermine the new employee’s start date and subsequent orientation and onboarding process upon extending an offer of employment.

oDeveloped operating plan for daily and emergency operations as well as training manual for all on site staff.

oCoach and mentor all staff as well as act as on site management, assisting in all facility management.

Wingate University 2012 – 2019

Head Coach - Track and Field 2015 – 2019

Responsible for budget planning, supporting the athletic director by offering insights and financial advice, and overseeing a staff of 10 including athletic trainers, weight trainers, dietitians, equipment managers and tutors.

Planned and executed over 25 home sporting events with over 1500 athlete participates, 15-20 vendors, and 500+ spectators.

Responsible for coaching and providing direction to student athletes so that they might achieve a high level of skill as well as discipline, sportsmanship and teamwork.

Solely responsible for monitoring, analyzing and maximizing annual program budget of $300,000, successfully utilizing only 80% or less without compromising athlete involvement in tournaments and larger platform opportunities.

Adhered to all financial policies of the University Athletic Program in regard to the collection and disbursement of all monies, expenses, and receipts.

Developed appropriate training programs and practice schedules; set up practices and games, ensuring a certified coach is present at all track and field practices and games.

Achieved a 20% increase in donations by initiating a successful fundraising campaign for Wingate Track and Field, averaging $40,000 a year in raised funds.

Planned and arranged travel including lodging and transportation for athletic participants as well as travel with student athletes on the team bus to/from games.

Assistant Coach 2012 – 2015

Prepared monthly and quarterly academic and athletic reports by collecting, analyzing, and summarizing information and trends.

Examined insurance documents to verify accuracy and adherence to strict health regulations and acceptable university principles.

Tracked the team’s status and performance to identify areas for potential improvement.

Assumed the role of Strength and Conditioning coach for entire track and field program.

Responsible for Recruiting not only locally but across the nation to ensure visibility of Wingate University to future and current eligible athletes.

Acted as the Campus Visitation and Camp Coordinator, scheduling and planning visits from student athletes and parents.

EDUCATION

Master of Arts, Sports Administration, Wingate University- Wingate, North Carolina 2014

Bachelor of Arts, Business Administration - Concentration: Sports Management, Tiffin University, Tiffin, Ohio 2012

CERTIFICATIONS

OSHA Certified

CPR/AED Certification

USTFA Level 1 Certified

Personal Training certification (ACE)

TECHNICAL SKILLS

Microsoft Office, Banner University System, proficient with payroll software (ADP), HRIS, ATS

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