HARLEY STEWART II

*** ****** ***** *****

614-***-**** adkfpu@r.postjobfree.com

CAREER OBJECTIVE

Motivated, accomplished, professional with management, customer service, emotional intelligence, problem-solving and communication skills. Seeking a challenging technical leadership position within a dynamic organization with room for long-term growth and personal and professional development.

EDUCATION

Keller Graduate University - Columbus, OH

Masters Degree - MBA, 2008

DeVry Institute of Technology Columbus, OH

Bachelor Science of Electronics Engineering technology, 1994

CERTIFICATIONS

Cisco Certified Network Professional, Security CCNP Security

Cisco Certified Network Associate Received CCNA certification

Cisco Certified Security Professional CCSP

ITIL Foundations Certification

ASA Firewall Specialist

PROFESSIONAL EXPERIENCE

Georgia Pacific June 2019 – Current

IT Network Architect

LBrands March 2015 – Current

Sr. Network Project Lead Engineer

Management of LBrands 3000+ stores, U.S., Canada and the UK

Perform Network Design/Architecture for the LBrands Stores network; routing, switching, firewall, wireless.

Performed Network Implementation for LBrands Stores network

Responsible for Wireless Design and Support

Responsible for ASA Firewall rule additions modifications and performing troubleshooting.

Responsible for Array load balancer solution design and changes.

Serve as an escalation point for network team and for the TAC

Team Leader of 4, responsible for overseeing team and ticket queue

Train/mentor junior engineers on different aspects of the network

Run projects in the network space including but not limited to, estimation, planning, procurement design and implementation.

Vendor Management

Responsible for multiple projects simultaneously, project leadership and scoping.

Responsible for all new designs and implementation of solution within the Stores network.

Re-Designed new store architecture, phase I and Phase II

Mettler-Toledo International Inc. June 2014 – March 2015

Solutions Architect Network/Network Manager

Network Architect for Mettler-Toledo's Global network

Network Team leader for global engineers located in Europe, Asia, China and US

High-Level Architecture and consultation for Mettler-Toledo's Network

Responsible for evolution of the overall network including but not limited to; routing/switching, Firewalls, Wireless, Voice, Riverbed WAN Optimization, WAN circuits etc.

Team Leader of the Network Infrastructure Team

Management and oversight of 6 Senior Network Engineers

Designed new ISE Architecture

Oversight and consultative leadership of over Network Administrators globally

T.Marzetti October 2012 – June 2014

Sr. Lead Network Engineer

Team Leader of the Network Infrastructure Team

Developing project plans for implementations

Managing projects, vendors and junior staff

Deploy company LANs, WANs, and Wireless networks, including routers, switches, and other hardware

Configure routers, switches, VLANs

Collaborate with management and team members, assessing near and long-term network capacity and configuration needs to develop proper solutions working toward shared goals

Manage & Troubleshoot LAN/WAN network issues

Practice network asset management including the creation and maintenance of network component inventory and documentation as it relates to technical specifications information, network configuration, network mapping, processes, and their related service management records, including incidents, problems, and changes

Create and update network documentation

Participate in monitoring all network security solutions

Design and implement disaster recovery plans for LAN and WAN network connections and protocols

Identify implementation inefficiencies and suggest/implement corrective changes

Document concise pre-deployment and post-deployment plans and review with team for all configuration changes

Deliver concise verbal or written instructions to IT Operations team or facility remote hands

Monitor network performance proactively and troubleshoot problem areas as needed

Maintain network components in monitoring systems

Participate in a 24x7 on-call rotation

Meraki Wireless design and implementation

Dennison University (Contract) August – October 2013

Manage all components of the campus data/telecommunication network, with the assistance of the Network Engineer.

Implement and administer wired and wireless network equipment, VoIP telephony infrastructure

Manage Network security mechanisms, structured cabling, and applicable monitoring tools.

Managed Cisco, Aruba and HP Wireless networks

FusionStorm (Contract) July 2011 – August 2011

Network Engineer

Performed pre-sales duties including but not limited to writing/approving SOWs and LoDs.

Met with customers via face-to-face meetings as well as conference calls to discuss network solutions.

Designed and implemented network solutions in the areas of Routing, switching including, Nexus switches.

Designed and implemented Cisco ASA network security solutions, including but not limited to: IPSec vpn tunnels, SSL VPN Tunnels, NAT (both pre 8.3 and post 8.3), MPF and ASA troubleshooting.

Assisted other Engineers with ISE solutions and NCS solutions for customers.

Performed wireless site surveys for customers; including predictive as well.

Performed network analysis’ for customers on an as needed basis.

Advanced Drainage Systems Jan 2009 – July 2011

Network Manager/Architect

Managed all vendors having to do with Network Infrastructure.

Managed network infrastructure budget efficiently and effectively; stayed within budget while meeting the company goals dealing with 99.9% uptime.

Designed all network solutions for the infrastructure including but not limited to; Nexus 7k Core infrastructure.

Designed and implemented wireless backup solution for 45 remote sites

Designed and implemented redundant core for new circuit.

Implemented remote IPSec tunnels for 48 sites.

Implemented SSL VPN for IT.

Re-designed IP addressing scheme for scalability.

Managed Avaya voice system including but not limited to; adding deleting accounts, installing voice gateways, call troubleshooting, worked with telco vendors to correct reported problems.

Desinged and implemented remote sites including but not limited to Cisco 2900/3900s, Cisco 2960s/3750x and QoS for Avaya VoIP.

Designed new network infrastructure using Nexus 7012 with multiple contexts.

Implemented and managed F5 Load Balancers

DeVry University

Adjunct Professor 11 October 2008 – 14 July 2011

Worked as an Adjunct Professor mentoring, guiding and instructing students.

Worked with students after class to help when needed.

Taught the following classes: Cisco Switching, Cisco Routing, wireless, VoIP, Linux Fundamentals,

Network administration, wiring, wired and wireless, campus network design, and converged networks.

Robert Half Consulting

Sr. Network Engineer

7 October 2007 - October 2008

Worked as a Consultant in the routing/switching/security and wireless including but not limited to;

Designed 3750x core for data center network for customer.

Designed remote IPSec vpn tunnels for redundant connectivity.

Implemented HP wireless access points

Worked/managed vendors for customer.

JPMorgan Chase - Columbus, OH 1 October 2003 – 15 October 2007

Tier 3 Network Engineer

Successfully mitigating technical issues stemming from the JPMC global network on a daily basis.

Constant phone customer support for internal customers as well as business partners.

Performing trouble detection, isolation and mitigation of network failures on the JPMC Global network.

Effective troubleshooting of network routers, switches, firewalls, cache engines, and hubs on a daily basis.

Performing Analysis and determination of network failures as related to network servers, applications, wireless, and other sporadic failures.

Constant collaboration with Cisco TAC on multiple issues on numerous fixes concerning the JPMC global network.

Fault analysis using tools such as network sniffers, netscout, smarts, Cisco Works, Cisco ANA and netcool.

Exceptional implementation of network solutions used to remediate network down emergencies.

Provide customer installation support on a daily basis.

Promotion of team collaboration and cohesiveness in daily interaction with co-workers.

Daily DMZ troubleshooting, remediation and support in order to correct the multiple issues and/or Business Partner problems.

Articulating the shift occurrences on the daily global turnover call.

Elucidate technical problems and/or solutions regarding Cisco routers/switches/firewalls/cache engines, Nortel, ADTRAN, Bluecoat and other equipment on bridge calls for break fix and project related issues.

Collaborate with internal customers concerning technical process design and OLA (operational level agreements). Perform negotiation for the specifics of agreements.

Present written material outlining technical failures and fixes on a daily basis.

The utilization of excellent written communication skills by writing up time-lines subsequent to technical issues that cause millions of dollars of loss, detailing times, participants, events and actions.

Dell Computers, Inc. - Columbus, OH 2001-2003

Principal Network Architect

● Performed weekly travel to visit potential and existing clients.

Established new, and maintained existing, long-term relationships with customers.

Proactively assisted in defining direction for future technology, infrastructure or architecture projects.

Managed and interpreted customer requirements - listened to clients and using astute questioning to understand, anticipate and exceed their needs.

Recorded and maintained client contact data.

Researched new technologies to evaluate application for potential fit for customers.

Supported Dell marketing activities by attending trade shows, conferences and other marketing events.

Provided subject-matter expertise to various internal IT groups in the areas of network architecture and security.

Solved numerous client problems.

Informed executive board members of our offering capabilities; developed relationships and identified innovative network solutions to implement to increase Dells project offering.

Re-designed the CPS (Columbus Public Schools) entire computer network. The design was a full Cisco solution with full redundancy within the customers budget.

Increased the Dell project offering to Columbus Public Schools, to include Network architecture/design, Project Management, consultation and implementation of services.

Performed analysis of the Columbus Public School network, wrote briefing papers, proof of concept and implementation procedures.

Designed the district Cisco QoS plan and managed project to get the solution implemented.

Designed the Cisco TACACS plan for the district enabling the ability to tract accounting, access and authentication on infrastructure devices.

Influenced customer to invest in an HP Openview network monitoring system, provided industry statistics for proof of concept, created and presented information to technology board concerning the solution.

Liaised with other members of the sales team and other technical experts;

Provided training and producing support material for other members of the sales team.

Supervised escalated networking issues; maintained network documentation; led project efforts.

Worked independently on large projects with minimal supervision and provided presentations to internal IT groups on subject-matter expertise areas.

Created reports and power-point presentation and directed the implementation of ITIL business process principles for the Dell Project team.

Actively participated in the implementation of key network systems and hardware.(Cisco 65XX, 85XX,45XX, 35XX, 29XX, Cisco Pix firewalls)

Designed/implemented full 116 site ATM solution over redundant T1 circuits.

Making technical presentations and demonstrating how a product will meet client needs.

Designed, developed and incorporated the ITIL processes to Network design/Support teams

AT&T Solutions Columbus, OH 1999-2001

Sr. Network Engineer

Researched new technologies to evaluate application for potential fit for customers.

Consulted with various businesses to identify opportunities to enhance their environment.

Regularly developed Network Designs on various parts of BankOne and their affiliates networks.

Attended meetings with different individuals of various businesses to gain knowledge of their business

goals, enabling the creation of scalable and robust design solutions to meet their business needs.

Participated in many conference calls with other project members to discuss technical implications of

different design solutions.

● Performed weekly travel to visit potential and existing clients.

Regularly performed Cisco Network Designs on various parts of the Bank One network.

Constant pursuit of Best Practices design principles.

Selected as one of the top Engineers in LAN Engineering to work on the Bank One UNA (Unified

Network Architecture) project. This project was a redesign of the US network due to multiple bank

and financial institutions that had been acquired.

● Performed as the data center engineer of Columbus, responsible for multiple Cisco/Nortel/Bay

solutions. In addition to those responsibilities, performed designs for T1/T3/DS3 and ADTRAN

CSU/DSU equipment.

Developed design solution for the infrastructure in the Bankone.com project.

● Designed a storage area network (SAN) with full redundancy at three sites. The SAN consisted of

Cisco/Nortel equipment as the infrastructure.

● Established new, and maintained existing, long-term relationships with customers.

Supported AT&T marketing activities by attending trade shows, conferences and other marketing events.

Provided training for customers on new implemented solutions.

Regularly gave technical presentations to customers on technical solutions.

Performed network traffic analysis to aid efficient use of bandwidth.

Advizex Technologies - Westerville, OH 1999-1999

Pre-Sales Engineer

Manage support issues for account; develop design solutions, performed customer support, and performing technical presentations for customer solutions.

Developed training material for customers, performed consultative duties as needed.

Performed weekly travel to visit potential and existing clients.

Called perspective clients to update them on new technical information that would benefit their organization.

Established new, and maintained existing, long-term relationships with customers.

Proactively assisted in defining direction for future technology, infrastructure or architecture projects.

Managed and interpreted customer requirements - listened to clients and using astute questioning to understand, anticipate and exceed their needs.

Recorded and maintained client contact data.

Researched new technologies to evaluate application for potential fit for customers.

Supported AT&T marketing activities by attending trade shows, conferences and other marketing events.

Aided in the development of a new sales strategy based upon industry marketing information.

UUNET Technologies - Hilliard, OH 1997-1999

Network Operations Manager

Developed troubleshooting and escalation processes for the operations center; incorporated processes into daily operations, and directed regular meetings with other groups to ensure compliance.

Aided the inception of the UUNET GHOST Team; the first Network Engineer hired in the Ghost.

● Created troubleshooting and escalation processes for the operations center. Incorporated processes into daily operation.

Usage of cross-functional flow charts for NOC process development.

Met with and conferred with different internal groups to determine escalation path for outages and

negotiate SLAs (Service Level Agreements).

Conducted regular meetings with group leaders to ensure there were no outstanding issues.

Successful Management of 14 Engineers in the Ghost Network group. Our group was constantly

given more responsibilities due to our exemplary performance.

Developed training material for Ghost Network Engineers. Created both a hands-on as well as a

written manual based on UUNET network and internal customer networks and application needs.

Developed a 1-week training course for the Network Engineers in the Ghost Operations Center.

● Trained all Network Engineers in the Ghost Operations Center.

Created cross-functional flow charts to identify broken processes and work with other organizations to

correct the processes.

Aided with the implementation of HP Openview, network node manager and various troubleshooting

unix scripts.

● Conferred with management to determine project prioritization.

● Prepared progress reports concerning project initiatives.

Cardinal Health - Dublin, OH 1996-1997

Network Analyst

Enhanced productivity by resolving assigned trouble tickets in an expedient manner; managed multiple projects and performed on-site customer service as needed.

Performed desktop and server troubleshooting and upgrades.

Performed daily customer support for remote locations.

Served as a technical advisor for computer network activities and solutions.

Performed desktop/server hardware replacement.

Performed desktop/server software installation.

Performed desktop and server builds.

Troubleshooting data circuits, T1, ISDN and POTS lines.

CompuServe Networks - Hilliard, Oh. 1994 1996

Network Operations Engineer

Enhanced customer relations with Visa during peak season due to exemplary troubleshooting.

Constant monitoring of the CompuServe global network.

● Provided customer support on a daily basis.

Expedient mitigating of issues via troubleshooting tools.

● Excellent isolation and troubleshooting skills.

Worked with customers on an on going basis to enhance client relations.

● Troubleshoot CompuServe global network on a daily basis to include: nodes, T1/T3, IP network,

Verilink, Telco Trunks, X.25, X.75, ATM, Frame-Relay.

AWARDS

Dell Consultant Award of Excellence, CompuServe most Efficient Engineer during peak season at CompuServe.

ACTIVITIES

ToastMasters, Youth Basketball coach, football coach. Volunteer in the

Community of Westerville.

Technical Skills

Cisco

Wireless Access Points

QoS design and implementation in network infrastructure

Designed network infrastructure for VoIP implementations

Support of Cisco Wireless/VoIP infrastructures

Cisco 29XX, 35XX, 45XX, 55XX, 65XX, 85XX, GSR

Cisco NAMs and Netscout

Cisco PIX firewalls

VLANs, Layer 3, Layer 2, 802.1q trunking, GBICs, Xenpaks, Cisco CDP

Cisco routing, EIGRP

ACLs, DMZ, VPNs, IPSec, VPN Tunnels, 3DES, NAT and PAT

Researched and developed security plan for customer

Extreme Wireless

Meraki Wireless

F5 Loadbalancers

Array Load Balancers

Other Routing Protocols

OSPF, BGP, ISIS, RIP, RIP II, MPLS

Other Ancillary Products

ADTRAN CSUs/DSUs, Dell switches, 3comm Switches, HP Openview, NetScout

Probe, Sniffer Pro, Ethereal, LANs (Ethernet, token ring, fast Ethernet, ATM)

WAN, leased lines (T1, T3, DS3, OC-12, OC-48, OC-192, Gigabit Ethernet,

Bluecoat Cache Engines, Cisco ONS devices, Windows XP, HP Unix, HP

Openview, Network Analysis tools, Verilink, ProComm, Stratacom, Strataview. IP Telephony, VPN, Security, 802.11 Wi-Fi, Remote Access/Video, LAN and WAN, Transmission Systems. Knowledge.

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