MANAVY NGUN
Springfield, VA · 703-***-**** · adkfow@r.postjobfree.com
EXPERIENCE
APR. 2020 – SEPT. 2020
WRIGHT & ASSOCIATES, LLC WASHINGTON, D.C.
GENERAL CLERK II
Succeeded in day-to-day clerical duties, including in maintaining records, scanned of documents, and administrative supported DOLWHD contract.
• Maintained 100% accuracy rate data entry requirements followed by guidelines and procedures for Ruling Letters and Opinion Letters.
• Extracted data from Excel to Word document and Adobe Acrobat Pro PDF formats.
• Specialized in MS Word, Excel, SharePoint, and typing 150-200 words per minute. Key Achievement: Advanced and processed 90+ Opinion Letters on weekly basis than requirement by 99%.
DEC. 2019 – APR. 2020
SCIOLEX CORPORATION, WASHINGTON, D.C.
DATA ENTRY CLERK
Performed all data entry functions, including corresponded special inquiries, conformance audits, and data-file reconciliation with the USCIS HQIPO contract.
• Generated report in Oracle SMART system to compile and analyze the data accuracy from USCIS source system increased corrections by 90%.
• Updated and corrected the File Creation Master Log to a 10% decrease in missing cases.
• Developed and reorganized shelves increasing space for overflow case files by 99%.
• Audited file shelves on weekly report, extracting data in Excel categorize into columns maintaining a 2-week period before pulling.
• Operated RAILS, Central Index System 2 (CIS2), Oracle Standard Management Analysis Reporting Tool (SMART), and MS Excel.
Key Achievements: Successfully managed procedures and correctness of data entry in the CIS2 database system that achieved an overall 97% from the month of Dec 2019 until Mar. 2020. NOV. 2016 – DEC. 2019
DEXTERA CORPORATION, WASHINGTON, D.C.
GENERAL CLERK II-III
Executed clerical duties which includes handling high priority information requests, resolve issues in accordance with Records Policy Manual (RPM) supporting USCIS HQIPO contract.
• Directed a team ensuring all data entry followed the standard operating procedure (SOP) and the Records Policy Manual (RPM) met, with accuracy by 99%.
• Improved and expanded research skills reducing duplications when entering data in search engine through CIS2 by 75%.
2
• Assessed and verified data from RAILS system which corresponds to entered data in CIS2 with the USCIS Receipt Number and Alien Number (A-Number) have been assigned.
• Demonstrated high standards of work quality increased production by 50%, typing skills accurate at 0% error.
• Applied in RAILS system, Central Index System 2 (CIS2), Oracle Standard Management Reporting Tool (SMART), and MS Excel.
Key Achievements: Eliminated 3,000 backlog of case processing within 5 months (Dec. 2016 – May. 2017). Advanced in file creation producing 170+ new electronic records with 0% error. EDUCATION
AUG. 2017 - CURRENT
ASSOCIATE DEGREE IN INFORMATION SYSTEMS TECHNOLOGY NORTHERN VIRGINIA COMMUNITY COLEGE, ANNANDALE, VA
Relevant Coursework: Intro Computer Applications/Concepts, Intro Telecommunications, Microcomputer Operating System, Web Page Design, Multimedia Software, Unix, Administrator of Network Resources, Network Security Basics
SEPT. 2005 – JUN. 2009
HIGH SCHOOL DIPLOMA
ANNANDALE HIGH SCHOOL, ANNANDALE, VA
Relevant Coursework: Information Systems, Web Page Development, Computer Graphics I-II SKILLS
• Data Entry
• Entering data in records system
• Technical Skills
• Intermediate MS Excel, Word, Outlook
• Report Generation
• Computer Skills