Quality Engineer

Susie Graham

Director of Quality Assurance

adkdce@r.postjobfree.com • (343-***-****

www.linkedin.com/in/loremipsum • San Francisco, California

Summary

Driven Quality Assurance and Delivery professional with a demonstrated history of successful global team leadership, known for expertly planning, navigating, and executing complex software testing and implementation projects through top-tier quality management. Passionate about improving testing operations through dynamic strategy, able to align plans and suites with unique customer requirements. SCRUM and Agile experienced, with a keen understanding of testing best practice, automation management, test planning, and reporting.

Education

B.S. in Computer Information Systems

DeVry University

Professional Training

Certified Scrum Master

Scrum Alliance

2012

SAFe Agilist 5.0 Certification

Scaled Agile

2011

Affiliations

National Association of

Professional Women

Scrum Alliance

Awards

Award Name

Institution

Date

Award Name

Institution

Date

Technical Proficiencies

Platform:

Windows 2010 / 2000 / XP / Vista, Windows Server 2000 / 2003, Microsoft SQL Server, Linux, UNIX, IBM CLM, Oracle SQL Plus

Tools:

Microsoft Project, Visio, Office, PeopleSoft Financials, HCM, People, Tools, People Code, Jira / PVCS Tracker / Remedy, TestDirector, HP Quick Check, Confluence

Languages:

C, C++, Java, .Net, Swift, HTML, CSS

Career Experience

Travelport, Atlanta, Georgia 2019 – Present

Quality Delivery Owner

Lead a global, 14-person Software QA Analyst and Development Engineer team in diverse testing suites, supporting the quality metrics and assurance of the entire Enterprise Corporate Systems portfolio. Leverage HP ALM Quality Center and Jira, heading Enterprise Corporate Systems Quality Assurance and Quality Delivery efforts across all systems.

●Guided global testing teams in complex functional, regression, automated, integration, system, and mobile testing suites to ensure optimal quality in line with key metrics and deliverables.

●Successfully increased automation test coverage from 0 to 50%

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●Key Contribution or Accomplishment Company, Location Date – Date

Job Title

Day to day explanation of the role. Sell the relevance of the role towards the customer’s goal Cras laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitas.

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Company, Location Date – Date

Job Title

Day to day explanation of the role. Sell the relevance of the role towards the customer’s goal Cras laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitas.

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●Key Contribution or Accomplishment 2 accusantium doloremque laudantium, totam rem aperiam.

●Key Contribution or Accomplishment 3 accusantium doloremque laudantium, totam rem aperiam.

Company, Location Date – Date

Job Title

Day to day explanation of the role. Sell the relevance of the role towards the customer’s goal Cras laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitas.

●Key Contribution or Accomplishment 1 accusantium doloremque laudantium, totam rem aperiam.

●Key Contribution or Accomplishment 2 accusantium doloremque laudantium, totam rem aperiam.

●Key Contribution or Accomplishment 3 accusantium doloremque laudantium, totam rem aperiam.

Company, Location Date – Date

Job Title

Day to day explanation of the role. Sell the relevance of the role towards the customer’s goal Cras laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitas.

●Key Contribution or Accomplishment 1 accusantium doloremque laudantium, totam rem aperiam.

●Key Contribution or Accomplishment 2 accusantium doloremque laudantium, totam rem aperiam.

●Key Contribution or Accomplishment 3 accusantium doloremque laudantium, totam rem aperiam.

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