Customer Safety
Resume:
RICKEY D. CREIGHTON M.S.
KNOXVILLE, TENNEESSE 37934
adk7wd@r.postjobfree.com
Fleet Repair / Maintenance Management
** ***** ** *********** ********** IN FLEET MAINTENANCE AND MANAGEMENT
Proactive solutions-focused individual with extensive experience fostering positive customer experiences through professional, responsive communications. Proven trainer and leader of teams toward company-wide service standards and expectations. Multi tasker with Elite communication Specializing in conflict resolution, problem-solving, and collaborating across functions to ensure operational excellence. As well as all aspects of new hire processing, performance reviews and disciplines. Interested in utilizing past skills, sharing knowledge with room for advancement.
Accomplishments
Diesel trainer and staff development, raised the productivity and broadened the work abilities of repair technicians, and quality of repairs. Complete shop relocation and in full working order in four days. TECQ Certified
Years of Expertise
•Work Order Processing •Training Coordination •Problem Solving
•Assigning work order tasks •Process Improvements •Communications
•Team leadership •Quality Assurance •Cross-team collaboration
•Staff Development •Time Management •Computer Skills
Professional Experience
SHOP FOREMAN/FLEET MANAGER CAPTIVE SHOP RUSH TRUCK LEASING
JANUARY 2019 – MAY 2019
•MANAGED EMPLOYEE’S OF CAPTIVE CUSTOMER FLEET REPAIR SHOP, FOR A LARGE OIL MANUFACTURING COMPANY.
•INSPECTED AND PROCESSED ALL EMPLOYEE WORK ORDERS
• PARTS AND PARTS INVENTORY
•INTERVIEWING AND NEW HIRE OF APPLICANTS
•APPROVED ALL TIME OFF AND VACATION REQUESTS. EMPLOYEE DISCPLINES,
•ASSURED ALL ASPECTS OF ALL COMPLIANCY D.O.T. AND E.P.A. REGULATIONS
•SAFETY OF THE EQUIPMENT, THE YARD, THE REPAIR SHOP, COMPANY VEHICLES
•EMPLOYEE SAFETY PPE,
•WEEKLY EMPLOYEE SAFETY- MEETINGS
•FIRST AID WEEKLY MEETING
FLEET MAINTANCE DIRECTOR
EL EXPRESO, TORNADO BUS COMPANY AND NTX CHARTERS
FEBRUARY 2018-JULY 2018
•PLANED AND COORDINATED ALL ASPECTS OF FLEET MAINTENANCE DEPARTMENT OPERATIONS
•, INTERVIEWING FOR NEW HIRE POSISTIONS
•, SCHEDULING.
•ALL ASPECTS OF EMPLOYEE DISCIPLINES,
• APPROVEDTIME OFF AND VACATION TIMES
•, SAFETY, D.O.T.AND OSHA REQUIREMENTS AND COMPLIANCE
• TCEQ FUEL TANKS EQUIPMENT AND OIL STORAGE
•TCEQ CERTIFIED
FLEET MAINTANCE SHOP FOREMAN, DIESEL DIAGNOSTIC TRAINER
ATS- ANDERSON TRUCKING SERVICE—HEAVY HAUL
JANUARY 2015-JULY 2018
•PLANED, COORDINATEDAND EXECUTED COMPANY WIDE TRAINING ACROSS VARIOUS FUNCTIONS, INCLUDING OPERATIONAL, NEW HIRE, AND TECHNICAL PRODUCTS.
•MENTORED EMPLOYEES IN RESPECTIVE JOB REQUIREMENTS AND ORGANIZATIONAL EXPECTATIONS.
•CREATED, UPDATED, AND MAINTAINED TRAINING REFERENCE MATERIALS.
•PROCESS ALL REPAIR ORDERS AND ASSIGNED JOBS TO TECHNICIANS.
•COLLABRATED WITH MANAGEMENT TO IDENTIFY, ASSESS, AND RESOLVE TRAINING ISSUES.
•ESTIMATED ALL NEEDED REPAIRS AND CONTACTED CUSTOMERS FOR APPROVALS.
DIESEL REPAIR TECHNICAN
SELECT TRANSPORTATION SERVICES / HOUSTON FREIGHTLINER
SEPTEMBER 2013-JANUARY 2015
•DIAGNOSED AND REPAIRED DIESEL-POWERED TRACTORS.
•PROVIDED INFORMATION TO MANAGEMENTON REPAIRS NEEDED.
•RECORDED AND NMAINTAINED ACCURATE DOCUMENTATION OF EVALUATIONS.
•PROCESSED ESTIMATES OF REPAIRS FOR CUSTOMER REPAIR AND APPROVALS
DIESEL REPAIR TECHICIAN/TRAINER
RUSH TRUCK CENTER/ HOUSTON PETERBILT
JANUARY 2011 SEPTEMBER 2013
•TRAINED NEW HIRES ON DIAGNOSING AND REPAIRING ALL ASPECTS OF TRACTOR REPAIRS.
•MAINTAINED CUSTOMER EQUIPMENT.
•ESTIMATED WORK ORDERS
FLEET MAINTENANCE SHOP LEAD TECHNICIAN
COCA COLA REFRESHMENTS CA.
MARCH 2007-JANUARY 2011
•PROVIDED COMPREHENSIVE SERVICES TO FLEET EQUIPMENT
•DIAGNOSED, RECORDED, AND COMMUNICATED ALL REPAIRS NEEDED.
•DEVELOPED AND INTRIRATED VARIOUS INCENTIVE INITIATIVES TO MOTIVATE TEAM MEMBERS.
•PROCESSED ALL EQUIPMENT PREVENTIVE MAINTANCE SCHEDULING.
•PROCESSED ALL ACCIDENT CLAIMS AND REPAIR ESTIMATES.
•PREFORMED FORKLIFT AND PALLET JACK REPAIRS AND MAINTENANCE.
GENERAL AUTOMOTIVE REPAIR AND HIGH-PERFORMANCE IMPORT TUNER AND DOMISTIC HOT ROD FABRICATION --OWNER AND OPERATOR
RICK'S WRENCH WHITTIER BLVD, LA HABRA CA.
JANUARY 1997-JUNE 2006
•PROVIDED SERVICES TO ALL CUSTOMER VEHICLES
•DIAGNOSED, DOCUMENTED AND QUOTED, ALL NEEDED REPAIRS
•CONTACTED CUSTOMERS FOR QUOTED REPAIR APPROVALS
•ORDERED PARTS, KEPT INVENTORY OF NEEDED MOVING PARTS
•FILLED OUT AND COMPLETED ALL CUSTOMER WORK ORDER BILLING. AND DOCUMENTED ALL REPAIR HISTORY
•COMPLETED ALL CONTRACT BUILDS FOR CRAIG LIEBERMAN MOTOR BUILD FOR WHITE 95 JETTA, COMPLETE BUILD ORANGE 94 SUPRA MK IV, COMPLETE BUILD 92 CIVIC EG HATCH BACK BUILT FOR THE FIRST FAST AND FURIOUS MOTION PICTURE, THIS ONE IS ONE OF MY CARS.
EDUCATION
TWO MASTER DEGREE’S FOR AUTOMOTIVE ENGINE (COMBUSTION ENGINES GAS, DIESEL & ALTURINATIVE FUELS) THEORY AND AUTOMOTIVE BUILD TECHNIQUES AND COMPLETE TRANSPORTATION BUILD AND DESIGN.
CAL STATE FULLERTON, FULLERTON CALIFORNIA
OCTOBER 1987- FEBUARY 1998
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