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Service Customer

Location:
Gaithersburg, MD
Posted:
March 22, 2021

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Resume:

HELEN FENIMORE

Mobile:240-***-****

E-mail:adk3p3@r.postjobfree.com

PROFESSIONAL EXPERIENCE

EDUCATOR, AGRICULTURAL EXTENSION AGENT September

****-******** ****

Peace Corps Cameroon

BP 215 Yaounde, Cameroon

Supervisor: Theophile Manga, +237-***-***-***,

EXTENSION AGENT: Provided opportunities for knowledge sharing and skill transfer among rural Cameroonian communities. Conducted a community assessment survey to gauge importance of issues and what possible interventions that could take place during my service. Worked with a women’s cooperative that does dry season vegetable gardening for additional income. Hosted a meeting with a women’s cooperative to provide information on the role of vitamins in the human diet and age and sex appropriate nutrition. Organized a distribution that provided 2,550 climate adapted cassava cuttings to three villages and three kilos of orange fleshed sweet potato slips paid for by community funds. Organized an informational session on using Kenyan top bar hives for a beekeeping co-op. Hosted a sensitization on yam cultivation, harvesting, and storage for a group of six farmers.

EDUCATOR: Collaborated with community hosts, colleagues, and fellow volunteers to host an event on the malaria bike tour that included grassroots soccer, bed net hang up demonstrations, and malaria trivia. Facilitated two sessions on reproduction, anatomy, and HIV propagation for adolescent girls during a summer camp. Hosted a talk on the importance of proper hand washing techniques at a primary school that reached 348 students.

SHIFT LEADER

April 2014-August 2017

Potbelly Sandwich Works

4731 Elm Street, Bethesda, MD, 20814 Supervisor: Lutfiyah Madyun, 443/691-5639

Ensured new hires were trained on corporate protocol and state safety regulations. Acted as a liaison for issues with wage discrepancies and relayed complaints on work environment to superiors. Conducted weekly inventory to reduce waste and excess costs to the store. Performed nightly safe counts and drops at multiple store fronts throughout district.

DELI CLERK, CASHIER

March 2011-October 2013

Harris Teeter 12525 Park Potomac Avenue

Potomac, MD

Supervisor: Annette Fletcher, 301/294-5329

Provided customer service in a fast-paced environment. Cleaned and safely operated machinery at the deli station.

INDEPENDENT CONTRACTOR August 2010-December 2010

Creative Insurance Solutions LLC 20 hours per week 9812 Falls Road Ste. #114-16 Potomac, MD 20854

Supervisor: Steven Bender, 240/290-0051

Organized and maintained a client database. Sorted through files of clients to attach important documents together and ensured that proper documentation could be shown to the state insurance administration. Assisted with customer service queries and problem solving over the phone.

EDUCATION

Montgomery College October 2013-May 2014

TESOL Certification

University of Maryland December 2009

Bachelor of Arts, Economics

Relevant courses: labor economics, money and banking, international economics American University in Cairo September 2007- June 2008 Study abroad: relevant course work in international economics SKILLS

• Willing to relocate

• Microsoft Excel: beginner level

• Microsoft Word: intermediate level

• Language(s): intermediate French, novice Arabic



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