Gulam Memon

adjvzz@r.postjobfree.com

614-***-****

Summary:

As a QA Analyst / Test Engineer with Over 9 years of experience including 6 years of experience as a SAP ECC QA Testing in all phases of software lifecycle, understanding customer requirements, developing test cases, test plan and executing test cases and identifying the defects in Quality Center/Excel. Knowledge of testing Web based applications /POS and Mobile testing. Good experience and Strong familiarity with Ecommerce, OMS, ERP Financial systems, SAP Retail Supply Chain, Healthcare, Insurance and Customer Service industries.

Extensive QA experience in all phases of life cycle, including Understanding Requirements, Project Test Planning & Strategy, Testing, Defect Tracking, Test management and reporting.

Writing and executing test cases to verify SAP UAT Pre-requisites and Test Data behaving, conforming to Business Requirement.

Extensively Testing knowledge in SAP R/3/ ECC / S/4 HANA MM, PP, SD and FI/CO, Modules.

Tested Configuration of Enterprise structure by defining plants, purchase organizations, storage locations, storage sections, bins, etc. Extensive post implementation support knowledge.

Executed test manually from creating sales order (VA01) through billing (VF01). ( Order, Delivery, Batch Split, Batch Determination, Shipping, Pick & Pack, GI ( Goods Issue) and ASN and Billing )

Capable of handling Test Lead activities of coordination and communication – including test strategy development, coordinating and facilitating status meetings, providing daily/weekly test reports, and managing testing progress.

Knowledge of the Software Development Life-Cycle (SDLC) and Software Testing Life-Cycle (STLC) Interact with Developers and Business Analysts to perform various types of testing throughout Bug Life Cycle (BLC).

Expertise in Manual Testing in different testing methodologies like Waterfall, Agile and Agile-Scrum.

Hands on experience on Mobile App Testing (iOS, Android and Web OS)

Experience in analyzing, reviewing and understanding of Business/Functional & Testing requirements and developing Test Strategy, Test Scenarios, Test Cases and Test Scripts.

Good working experience using Quality Center. Exposed to logging and tracking defects and measuring the testing effort and the quality of the software by creating reports in Quality Center/Excel.

Participated in requirement review meetings, analyzing requirements, developing test plan and test cases, Requirement Traceability Matrix, Defect management, Reporting and tracking.

Hands-on experience in Black Box Testing, Functional, Integration, GUI, System, Usability, Regression, Performance, Security, Stress Testing and Load/Volume testing.

Participated in reviewing and circulating change requests and issue resolutions by prioritizing issues/defects based on severity and priority.

Experience with Test Supporting in DEV and PRD environments.

Knowledge of Finance and Retail Point of sale

Tested Builds for various Environments like QA, Integration, UAT and Productions Environments.

Working knowledge of how to test in the cloud (AWS )

Knowledge of scripting languages such as XML and HTML & JavaScript.

Proficiency in using Structured Query Language (SQL) in Databases to query, create and manipulate relational data.

Experience with working in UNIX environment to navigate directories, copy/move files, list directories/files, open and edit and tail files etc.

Excellent analytical, interpersonal and communication skills, result-oriented, dedicated and hard working with a quest to learn new technologies and undertake challenging tasks.

Worked closely with business analysts and the business to ensure the products meet the expected level of quality defined by the business.

Logged, Tracked and Generated Bug status reports using JIRA / HP ALM.

Worked closely with the Software Development Team to ensure defects are fixed and incorporated into product builds.

User requirement document driven user acceptance testing in both live e-commerce site and development environments.

Good inter-personal skills and the ability to deal with people at all levels within the organization and manage potential conflicts

Experienced in testing Client server and web-based application.

Experience in the test and evaluation of Transportation Security Equipment (TSA) and possess TSA Security Suitability.

Technical Skills:

Operating Systems: Windows/XP/7, MS-DOS and UNIX (HP-UX, Sun Solaris)

Testing Tools: HP ALM, HP Quick Test Professional, web services.

JIRA, Bugzilla. UFT, Selenium Tools.

Languages: SQL, HTML, XML, Java Script.

Databases: Oracle 9, 10, 11, MS SQL Server and MS Access

EDUCATION:

Computer software programming Certification from Tata-Unisys

Bachelor of Commerce, Economics and Accounting

Certification SAP ERP (Enterprise Resource Planning) from ATOS

Certificate of Achievement SharePoint 2013 Custom Training from MAX Technical Training

EMPLOYMENT HISTORY

Project: Pharmaceutical Modernization (PMOD) 2

Existing Pharmaceutical PD, SPD and Kinray Business Units workflows and their Data are

migrated from AS/400 to SAP. PMOD End to End testing involves validation of OTC module (Complete Sales Order Management) for RBC (Retail Business Conference), SUMM (Summer Sales catalog) and LE&I (Inclusions and Exclusions).

Cardinal Health, Dublin, OH October 2020- Present

SAP Tester

Coordinating testing activities for the SAP Projects

Reviewing Functional specs, test plans, test scripts and test steps.

In SAP ECC, validate migrated Back Office functionality in Legacy Systems.

Hand on experience on Creating & Validating Quotations, Sales Orders, Shipping Deliveries, Invoices using SAP ECC.

Plan, Schedule, Execute Test Scripts, Reporting Bugs and tracking Bugs as JIRA Sub-Task cards are assigned.

Participate in Agile Daily Standup meetings, Sprint Planning, Review and Retrospective meetings and coordinate onshore and offshore testing team in the call.

Mentor and act as a SME for Software Testers.

Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts.

Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.

Proactive approach to identifying issues and presenting solutions and options.

Excellent knowledge and experience in building testable, scalable, flexible, robust and efficient scripts to validate code / configuration for SAP changes.

Experience with manual (experiential) end-to-end testing.

Experience building test cases and the ability to seek out bug issues and passion to solve problems for the team.

Experience with Manual, Functional, and User Experience Testing.

Good working knowledge on SAP modules – OTC, PTP, APO, BI, CRM, TM and FICO.

Extensive experience developing manual test scripts and execute test scripts and raising defects in ALM.

Validated test in the cloud (AWS)

Validated Onboarded Customers Data, created Quotes & created Sales Orders.

Validated Sales Reports for created Quotes and for created Sales Orders.

Executed End to End testing of complete SAP SD module and its components.

Giorgio Foods Inc, Blandon, PA April 2020- September

Tester / Test Coordinator

Giorgio Foods Inc, is a food growers and manufacturers to continue to deliver to their

consumer food products across the supply chain and into the marketplace based in Blandon,

PA. This Project is about implementation of Creating Purchase order / Sales order and Verifying the

stock with Variation and work stream

Run the Online test session with business and Functional (Technical) Team and Test Different Variation (Poland / Czech Republic / Romania) and work stream OTC- P2P and Update ALM with Screen shot.

Helping to UAT testers by giving the Screen shots of the functionalities and Test cases flow.

Generate test Report EOD for Lead / managers.

Writing test scripts from functional specifications in test plan within HP ALM and raising defects in ALM.

Verified data in OMS Shipping Label.

Updated the Excel test tracker in sharePoint.

Work with the Business and project team to understand OMS test requirements.

Work with upstream and downstream application teams to execute E2E test cases.

Attend and collaborate in all stand ups, planning and design.

Worked with Purchase requisition, Purchase order, creating vendor master, Purchase organization and their assignment and worked on Integration of SD with MM, WM, and IM.

Involvement in the System Test Plan Preparation and Requirements Streamlining.

Involvement in the Test Strategy and Guiding the team

Performed Good analytical, problem solving, communication skills and have the ability to work either independently with little or no supervision or as a member of a team.

Working with Off-Shore team and customize process templates for their requirements.

Involvement in weekly and monthly status reports.

Conducted Functional testing with Valid and Invalid inputs for positive and negative testing.

Communicates with Functional Analyst on any issue clarifications

Test Manage stock and replenishment activities

Test Enter orders in SAP

Work with functional and technical expertise on the OMS application.

Work with the team to ensure necessary approvals are in place for code move from Dev to QA.

Co-ordinate with SC (Software configuration) leads on configuration management.

Experience working with a blended onshore/offshore model

Environment: HP Quality Center ALM 12.00, Jira, Windows XP/7, Salesforce, SharePoint 2010, SAP ECC/ SAP S4 Hana

L Brands Inc, Columbus, OH Jan 2020 – March 2020

SAP Tester

L Brands Inc, is an American fashion retailer based in Columbus, Ohio. This Project is about implementing BOPIS (Buy Online Pickup In Store) in Salesforce / SAP ECC / SAP CAR

Work in a team environment in supporting team goals and improving web development engineering practices

Writing test scripts from functional specifications in test plan within HP ALM and raising defects in ALM.

Work with upstream and downstream application teams to execute E2E test cases.

Attend and collaborate in all stand ups, planning and design.

Collaborated in Preparing the Traceability Matrix between Requirements & Test cases.

Validated Credit card settlement and Different tender Type in SAP.

Created Web order on salesforce and Verification & validation of conversion of Web order.

Perform POS and Inventory data analysis to provide insights into category growth, promotional performance.

Created POS Order for BOPIS and Verification & validation of conversion in SAP Car.

Converted Bopis and Non Bopis Store / Article Eligibility in sales force and sap ECC/ CAR and performed Verification & validation of Conversion.

Helping to UAT testers by giving the Screen shots of the functionalities and Test cases flow.

Validated standard setting of the technical view displays the attributes of the IDOCS the segments and segment fields, along with the field values allowed.

Testing of IDOCS on SAP FI/CO Testing included verifying and validating all segments within the IDOCS were fulfilled and passed through ports.

Validated Store / Article Sale data Using SAP Table /N/POSDW/MON0 after the sale.

Validated Sale data and Stock availability Using SAP Table MARD after the sale.

Validated Article safety Stock in sales force.

Self/Peer to Peer review of Test Scripts.

Strong interpersonal and communication skills. Experience working with on-shore, off-shore, and mixed teams.

Daily coordinate onshore and offshore testing team.

Executed test manually from creating sales order (VA01) through billing (VF01).

Worked in multi-vendor environment.

Tested Vertex Application for tax Update.

Tested Different Variation and work stream.

Executed the background job and Program in SAP and Control M.

Tested the Modification of attributes in SAP.

Testing creation/change/display view of SAP ECC / CAR Hana master data.

Cooperated with SAP external consultant to ensure SAP running smoothly.

Developed test scripts, test cases to verify that Transaction codes conform to specifications business requirement.

Environment: HP Quality Center ALM 12.00, Jira, Windows XP/7, Confluence, Salesforce, SharePoint 2010, SAP ECC/ SAP CAR

Huntington National bank, Columbus, OH July 2018 – Dec 2019

Senior QA Consultant / Functional Workday Test Analyst

Huntington Bancshares is a bank holding company headquartered in Columbus, Ohio. The

company is ranked 610th on the Fortune 500. This Project is about implementing Data

Conversion Human Resources Information Technology (HRIT) workday project.

Responsible of developing scenarios (hires, terminations, promotions, pay raises) within the Workday CRM package.

Staged data for functional testing within the Workday CRM package.

Performed mobile Workday Testing, testing mobile functions such as time off requests

Logged defects during testing phases within HP ALM.

Generated weekly defect reports (from HP ALM), risk analysis, issues logs, and Change control reports for upper management.

Reported, documented and followed-up on the change requests using the defect-tracking tool JIRA

Performed requirement gathering

Logged and triaged defects in HP ALM

Established and maintained traceability matrix

Played a critical communications role by communicating with the user personnel (client), developers, and technical personnel (testing team)

Leveraging business knowledge, best practices, and expertise to identify opportunities for process improvements and helping to define both short-term and long-term product strategies

Collaborating with development teams, QA, and cross-functional business teams in the planning, design, development, and deployment of projects and product enhancements

Excellent written and verbal communication skills, demonstrating natural ease and effectiveness when dealing with clients/colleagues at all levels

Work collaboratively as part of a global People Team Strong ability and desire to lead projects

Use agile and project management methodologies to successfully execute bi-weekly sprints with technology partner (onshore/offshore) raising issues/risks with mitigation plans

self-motivated, highly organized with the ability to prioritize independently while demonstrating a sense of urgency.

Validating HR approved PTO and personal hours taken from Kronos into Workday

Data validation using Excel Filter

Working closely with the business during user acceptance testing (UAT), including tracking issues to resolution and securing end user acceptance signoff

Conduct testing on Workday plan updates

Work with the effort of System, Integration, Data Conversion testing – creating and executing Test Scripts and logging defects.

Environment: HP Quality Center ALM 12.00, Jira, Windows XP/7, SharePoint 2010, Workday, Imeet Central.

Boehringer ingelheim, Columbus, OH / Feb 2016- July 2018

SAP Tester / Test Coordinator

Boehringer Ingelheim works in human pharmaceuticals, animal

health and biopharmaceuticals. This Project is about implementing SAP Quality supporting

functional Testing and their various life cycle stages testing requirements of SAP Retail

Supply Chain.

Involvement in Retail Supply Chain Management process of managing the entire supply chain of retail organization.

As ERP testers typical work on inventory management systems and purchase.

Manually tested inbound IDoc with T.Code we02 for shipping notification.

Executed program RESINB00 using T.Code SE38 configure the variant LOCKBOX TEST to generate IDoc with logical message type ZSR524 created.

Testing of Client/Server environment in SAP FI, MM, SD modules manually

Write Scenarios to develop test cases based on the requirements and execute in ALM-HP-Quality Center

Vast experience in developing and executing software testing activities for an ERP solution

Hands-on experience in developing test plan, strategy, and metrics for ERP systems with extensive knowledge of software testing life cycle

Conducting the TPR meeting with Functional Team, SME, and Business owners,

Took a leading role in all QA and QC activities during UAT and PROD SDLC stages.

Reported, documented and followed-up on the change requests using the defect-tracking tool JIRA.

Involved in testing application on different mobile Platform such as iOS and Android devices.

Generate Reports through various aspects Patient/Prescriber/Rx/ Drugs to verify contents

Worked under the Agile-Serum methodology. Attended Daily standup meetings. Developed Test Plan and Test cases based on the user stories (Functional requirements) and product backlog.

Conducted System & Regression Testing and supported User Acceptance Testing.

Worked with business users to validate application meets their needs

Verification and validation for compliance with FDA regulations

Verifying transactions in the backend data base

Reported results and updates to the QA Lead.

Executing the scenarios under limited window of time in regression activity.

Working with DBA team for scheduling backups.

Performed User Acceptance Testing.

Performed Test of software security systems at client site as a security test engineer.

Tested secure and non-secure networks.

Reviewed test cases for requirements coverage, ambiguity, and completeness.

Well acquainted with all phases of SDLC and STLC.

Proficient in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of Test Requirements.

Run the Online test session with business and Functional (Technical) Team and Test Different Variation and work stream OTC- P2P and Update ALM with Screen shot.

Generate Report EOD for Managers.

Worked with Purchase requisition, Purchase order, creating vendor master, Purchase organization and their assignment and worked on Integration of SD with MM, WM, and IM.

Involvement in the System Test Plan Preparation and Requirements Streamlining.

Involvement in the Test Strategy and Guiding the team.

Involvement in Test Execution, Results Analyzing and Defect Reporting and Involvement in RTM Preparation.

Extensive experience in developing Test Cases, Test Plan, Test Summary Reports, based on Business requirements, User Stories, UX documents and Use Cases.

Performed Good analytical, problem solving, communication skills and have the ability to work either independently with little or no supervision or as a member of a team.

Working with Off-Shore team and customize process templates for their requirements.

Involvement in weekly and monthly status reports.

Conducted Functional testing with Valid and Invalid inputs for positive and negative testing.

Communicates with Functional Analyst on any issue clarifications.

Preparing Defect report as per severity and priority Active participation in Bug triage meetings.

Assisted the testing team in creating a Requirement Traceability Matrix by loading all the requirements in Quality Center and tracing them to the scripts.

Environment: HP Quality Center ALM 12.00, Windows XP/7, SharePoint 2010.

Fidelity Investments, Covington, KY Feb 2013- Dec 2015

SAP Validation Analyst / Test Lead

Fidelity Investments is Kentucky based company that provides 401K Investments and

consulting services. This Project is about implementing Complete Share Point Documentum

Service Life Cycle and working with financial applications.

Handled various testing SharePoint team sites including lists, libraries, templates, workflow and alerts in SharePoint 2010 / 2013

Hands-on experience in developing test plan, strategy, and metrics for ERP systems with extensive knowledge of software testing life cycle

Write Scenarios to develop test cases based on the requirements and execute in ALM-HP-Quality Center

Took a leading role in all QA and QC activities during UAT and PROD SDLC stages.

Reported, documented and followed-up on the change requests using the defect-tracking tool JIRA

Worked under the Agile-Serum methodology. Attended Daily standup meetings. Developed Test Plan and Test cases based on the user stories (Functional requirements) and product backlog.

Conducted System & Regression Testing and supported User Acceptance Testing.

Worked with business users to validate application meets their needs

Verifying transactions in the backend data base

Reported results and updates to the QA Lead.

Executing the scenarios under limited window of time in regression activity.

Working with DBA team for scheduling backups.

Performed User Acceptance Testing.

Performed Test of software security systems at client site as a security test engineer.

Tested secure and non-secure networks.

Reviewed test cases for requirements coverage, ambiguity, and completeness.

Well acquainted with all phases of SDLC and STLC.

Proficient in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of Test Requirements.

Involvement in the System Test Plan Preparation and Requirements Streamlining.

Involvement in the Test Strategy and Guiding the team.

Involvement in Test Execution, Results Analyzing and Defect Reporting and Involvement in RTM Preparation.

Extensive experience in developing Test Cases, Test Plan, Test Summary Reports, based on Business requirements, User Stories, UX documents and Use Cases.

Performed Good analytical, problem solving, communication skills and have the ability to work either independently with little or no supervision or as a member of a team.

Working with Off-Shore team and customize process templates for their requirements.

Involvement in weekly and monthly status reports.

Conducted Functional testing with Valid and Invalid inputs for positive and negative testing.

Communicates with Functional Analyst on any issue clarifications.

Preparing Defect report as per severity and priority Active participation in Bug triage meetings.

Assisted the testing team in creating a Requirement Traceability Matrix by loading all the requirements in Quality Center and tracing them to the scripts.

Expertise in giving the Business/ Stakeholders the direction to make an educated decision on the Process design with recommendations.

Good experience in configuring G/L, House Banks, Automatic Payment Programs, Configuration of Payment medium workbench.

Expertise in different areas of General Ledger Accounting FI-GL, Accounts Payable FI-AP, Inter Company Settings, Accounts Receivable FI-AR.

Experience in configuring Automatic payment program for various company codes, designing payment medium work bench for various banks.

Ability to communicate and interact effectively with clients, and other team members, in a diverse matrix environments

Experience in designing Functional Specification documents for development of various requirements such as conversions, interfaces, custom dialog transactions and smart forms in conjunction with technical support.

Involvement in Designed SAP training and project documentation including curriculum, training plan, and summary.

Environment: HP Quality Center ALM 11.00, Windows XP/7, SharePoint 2010, MS SQL Server.

EMRx Solutions, Detroit, March 2012 - Jan 2013

QA Consultant

EMRx Solutions is a Michigan based company that provides software consulting services to

medical practitioners. This project involved implementing customized solutions in packaged

software to meet the specific needs of the practitioners. Amazing Charts is one such

packaged software that needed customization for EHR applications used at the practitioner's

premises.

Understood and analyzed the specific requirements of each client prior to testing.

Performed gap analysis between the functionality provided by the software and the specific customer needs.

Extensively testing knowledge and created automated processes on Work soft tool and Automation using QTP

Documented Test cases in Quality Center and mapped to individual requirements

Executed Manual Testing and documented test results and defects in Quality Center

Conducted System & Regression Testing and supported User Acceptance Testing

Supported Backend testing using SQL queries to verify test results and ensure audit logging.

Coordinated and communicated testing timelines, deliverables, test results/status and other related information to business lead, Test Lead and project teams.

Evaluated and documented actual test results against expected results

Tested propriety web based application for medical imaging software

Mobile and tablet device testing

Completed regression, positive, negative, integration and functional testing to produce a bug free product

Worked with business users to validate application meets their needs

Verification and validation for compliance with FDA regulations

Environment: HP Quality Center 9.2, HP Quality Center ALM, Windows 2008, Java 5, MS SQL Server.

Walgreen’s, Deerfield, IL QA Tester August 2009 – January 2012

QA Analyst

Projects: NG/MPOS:

Identify functionality/performance issues, deadlock conditions, DB connectivity, and system crashes under load

Check the workflow to see the application is able to take load or not and how it reacts/slow down or not

Train and provide overview to new joiners and develop a user guide for NG/MPOS system

Validate the application’s workload as more than 15 users logged in at the same time

Prepare Data and execute test cases/ Log/update defects in Bugzilla/HP QC

Review Requirements Analysis and attend DEV/Team meeting

Verifying transactions in the backend data base.

EMR (Electronic Medical Record)

This application will automate medical record maintenance for TCH (Take Care Health Systems) clinics and KIOSK in Walgreen’s applications automate the entire process of Registration as well as Diagnosis for patient.

Attend Team/DEV/BAs meetings and Developed Test cases based on Functional Requirements

Testing web-based application on IPAD with dummy data/patient records

Collaborated with the software engineers and hardware engineers to develop ergonomic designs for mainframe production

Review Scenarios/execute test cases and log defects in HP-QC

EPCS Reporting

Write Scenarios to develop test cases based on the requirements and execute in HP-Quality Center

Generate Reports through various aspects Patient/Prescriber/Rx/ Drugs to verify contents

Establish complete patient/prescriber details in IC+ & verify in data base using SQL

Send data file to run EDW batch team to execute data on mainframe

Verify different logins to create a report for various locations/stores

Execute Sure scripts to send eRx/prescription to other stores

Environment: HP Quality Center 9.2, HP Quality Center ALM, Windows 2008, Java 5, MS SQL Server.

Visa Status: US Citizen

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