JESSICA SHIPMAN Organizational Management and Leadership

704-***-**** adjs02@r.postjobfree.com www.linkedin.com/in/jmshipman With over 15 years in organizational management, I excel at innovative and creative approaches to leadership. I spend an equal amount of time learning and reviewing systems to ensure procedures and changes bring efficiencies to the organization. While management theories are good, the changes must be purposeful and with measurable goals to ensure success. Working with individuals and teams to develop an updated vision of the organization's culture and climate, I help to maximize the value and productivity of employees resulting in a stronger, more engaged, and skilled workforce with attainable goals. PROFESSIONAL PROFICIENCIES

STRATEGIC PLANNING

Collaborate with organization stakeholders to set the vision and mission statements and to ensure the associated core values established were achieved and implemented.

Establish and monitor SWOT analyses to improve business processes, customer service, and both short and long-term goals set by leadership.

PLANNING AND CHANGE MANAGEMENT

Implement presentation role-play meetings to ensure tasks and deliverables are thoroughly defined and risk mitigated.

Implement project management tools and techniques such as project charters, risk registers, and lessons learned to organizations for future use in project planning.

Consulting lead on construction defects, mold remediation restoration, and capital repair projects to the organization's facilities.

Achieving credibility with contractors, legal team, Board Members, employees, members, and town officials to meet deadlines and alleviate organization disruption.

Facilitate the process writing of numerous standard operating procedure manuals and assist in communicating changes to the organization.

Principal lead on design, process, presentation communication, and facilitation of the annual corporate public meeting, attended by 1,000 people and televised.

PEOPLE MANAGEMENT

Design and facilitate stakeholder training in their roles as Board Members to succeed in their duties of leadership as fiduciary stewards of the organization.

Lead a staff reorganization from 4 to 10 full-time employees and support a staff of 40 employees.

Provide an employee organizational chart to increase customer service, streamline communications between departments, and clearly define roles and objectives.

Monitor workplace performance, lead training initiatives, onboarding induction processes, and performance plans to improve employee success and retention.

FINANCIAL MANAGEMENT

Accountable for facilitating a $14 million budget, forecasting all short and long-term financial goals, while optimizing outsourced services with resourceful approaches for risk reduction.

Maximize efficiency leading to a cost savings of $1 million.

Generate leads and negotiations to secure 11 supportive contracts in 9 months. FACILITIES MANAGEMENT

Leadership oversight of clubhouse buildings totaling 55,000 square feet.

Coordinating with team members on preventative maintenance to ensure the safety and security of all facility operations. CERTIFICATIONS

CMCA® - Certified Manager of Community Association

AMS®- Association Management Specialist

EXPERIENCE

Managing Director Shipman Association Consulting – Charleston, SC • 12/2017 to Present Warehouse Manager Garden and Gun Magazine – Fieldshop – Charleston, SC • Q4 2018 and 2019 General Manager & Business Development Southern Community Services – Charleston, SC • 1/2016 to 12/2017 Executive Director FirstService Residential – Fairfax, VA, Charleston, SC & Charlotte, NC • 9/2004 to 12/2015 EDUCATION

College of Charleston, Charleston, SC • 05/2021

Bachelor of Professional Studies

Concentration in Project Management and Organizational Leadership and Management George Mason University, Fairfax, VA • 05/2003

Bachelor of Arts in History

INVOLVEMENT

Community Association Institute – 2004- Present

National Association of Organization and Productivity- 2020 – Present Project Management Institute- 2021 – Present

Women Entrepreneurs of Charleston – Charleston, SC • 2018-2020 Mount Pleasant Chamber of Commerce – Mount Pleasant, SC • 2018-2020 Town of Mount Pleasant – Mount Pleasant, SC • 2017-2018

Planning Forum Committee

Mobility Planning Sub-Committee

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