Pharmacy Technician

Armstrong Isiaho 405-***-**** adjkib@r.postjobfree.com

Education

Doctor of Pharmacy 2010-2014

Southwestern Oklahoma State University

Weatherford, OK

Interests: Healthcare delivery, community pharmacy, specialty pharmacy, compounding, Patient care

Masters of Business Administration-HSA 2007-2008 Heath Systems Administration

Oklahoma Christian University

Oklahoma City, OK

Interests: Health care delivery, Managed care

Bachelor of Science Chemistry-ACS 2003-2007

American Chemical Society

University of Central Oklahoma,

Edmond, OK

Interests: Molecular interactions, Analytical, inorganic, and organic chemistry Professional Experience

Floater Pharmacist 07/2018-Current

CVS Caremark/Pharmacy

Support the Pharmacy Manager in leading/directing Pharmacy Technician/Support Staff

I also support management in oversight and operation of all aspects within the pharmacy. Which includes:

Patient Safety

Pharmacy Professional Practice

Regulatory Requirements

Quality Assurance

Customer Service

Personnel Management

Inventory Management

Financial Profitability

Loss Prevention

A key component of my role is keeping customers and patients healthy through adoption and management of patient care programs

I lead with Heart – I display empathy and compassion for the patients, customers, caregivers and colleagues

I motivate, inspire and develop my Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development opportunities and decrease knowledge gaps

I Identify critical business opportunities and contribute to the development of meaningful solutions to drive growth and improve performance in the pharmacy

Successfully implement those solutions by leading my team to achieve said goals

Adapt to change and adjust plans to thrive in a dynamic community healthcare setting

Seek new ways to grow, collaborate with others and deliver better outcomes •

Align others around purpose to gain support and commitment

Actively contribute to a ‘team’ culture that promotes caring, energy, enthusiasm and pride

Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors

Pharmacy Manager 2014-5/2018

Walmart

Midwest City, OK

Hired, trained, retained technicians, engendered a team atmosphere, motivated my team which slashed turnover by over 95% the first year

Increased annual immunizations sales by 20% annually and 10-fold the first year I took over through management of a 9-member team by focusing on collaboration, caring, for our patients

Ran a profitable store year over year despite perpetually diminishing reimbursements

Enhanced business development by encouraging pharmacy engagement that led to significant increase in customer satisfaction and retention. Over 98% of our patients were very satisfied with our service according to Walmart data

Successfully verified prescriptions

Counseled patients about their medications: successfully convinced patients of the importance of taking their medications as prescribed by their doctor with the objective of improving compliance and outcomes which facilitated growth of our scripts count by 20%.

Pharmacy went from giving zero vaccines per year to routinely giving 300/year upon my arrival

OTC consults: OTC sales have consistently exceeded 20% year over year

Successfully met/exceeded metrics that led to profitability that resulted in profit sharing

We consistently maxed out on our bonuses year over year

We consistently exceeded customer satisfactions goals according to data Walmart tracks

Pharmacy Intern 2011-2014

CVS Pharmacy/Caremark

Edmond, OK

Accurately processed prescriptions per physician orders while exercising clinical judgement

Provided patient counselling on the proper use of the medications/associated side effects

Administered vaccines under the supervision of a pharmacist

Provided premium customer service

Adjudicated third party issues

Environmental Chemical Scientist 08/2008-09/2009

Oklahoma Department of Environmental Quality

Oklahoma City, OK

Successfully operated ambient air instruments deployed in the field

Successfully collected and analyzed data from these instruments

Successfully worked alone at remote site locations

Prepared/authored reports/recommendations that directly affected environmental Air Quality in Oklahoma

Maintained the analytical instruments in good working order Applications Scientist 05/2007-08/2008

ICx Nomadics Bioinstrumentation Group

Oklahoma City, OK

R&D of surface plasmon chemistries

Method development/optimization

Proof of concepts

Manufactured surface plasmon chemistries

Taught clients how to apply our surface plasmon instruments in solving their biomolecular interactions

Credentials

American Heart Association CPR certificate 2016

Immunization Certificate 2012

State of Oklahoma Pharmacy License

Pilot License PPL 1997

Pilot License UAS 2018

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