Executive Assistant Office

MHEY PLATA

*** ********* *** *****, **********, AB T1H 6Z7

Cell: 403-***-**** ** adjet7@r.postjobfree.com

Professional Summary

Self directed, forward thinking, result-oriented, and highly organized Office Administrator with over 5 years of extensive experience in the areas of General Administration, Customer Services, and Supply Chain Summary of Skills & Experience

Result focused performer who can handle large amounts of responsibility, under tight timelines.

High level of proficiency in business software (Microsoft Office Applications & ERP), Internet browsers and Google docs. Knowledgeable with computer and office equipment.

Strong analytical, problem solving, and organizational abilities. Capable of quickly seeing and analyzing a situation from different points of view and make recommendations/solve a problem in the most effective way.

Customer service etiquette and skills. Committed and readily available to stakeholders to help, resolve conflicts, and solve unforeseen problems. Put a lot of effort in a cross-functional approach.

Dynamic team player with excellent communication, influencing, and leadership skills. Ability to work independently and follow instructions given. Positive and open to feedback for learning. Skill & Competencies

Customer Service Orientation Front Desk Management Detail Oriented

Office Administration Office Maintenance Problem Solving

Time Management

Record/Database Management

Communication skills

Process Improvement

Organizational Skills

Bookkeeping

Administrator l Customer Service Experience

Administrative Assistant l Receptionist (Temporary Placement) – HIRE STANDARD Lethbridge, AB Canada July 2019 – present

Managed the day to day administrative functions such as typing, filing, copying, phone, email communication and distribution, client payments, maintaining records

Acted as the first point of contact for internal and external customers and visitors

Organized and coordinated the incoming and outgoing mail and package deliveries

Consolidated employee expense claims and office direct expenses

Scheduled the conference rooms and maintained a neat and welcoming appearance of the reception

Supported the Sales & Receiving team in shipping and receiving, inventory control processing, and documentation

Sourcing and monitoring of office and kitchen inventory

Performed basic AP & AR reconciliations

Supported the Engineering team in compiling bidding documents, editing documents/forms, and other related work as assigned.

Developed administrative training guides & updated databases making them more relevant & efficient

Coordinate, execute and provide additional support to functional departments as needed Office Administrator l Executive Assistant to the Managing Director - MIDDLE EAST MEDIA GROUP Dubai, United Arab Emirates

Provided a high level of discretion and executive support to the office of the Managing Director including preparing reports, documenting minutes, making travel arrangements, compiling travel expenses, and basic bookkeeping tasks.

Handled incoming calls and routed them to the appropriate personnel in a professional manner

Performed general administrative duties ensuring efficient & smooth day-to-day operations of an office

Responsible for office supplies inventory, ordering, and stocking.

Assumed responsibility for maintenance of office equipment, including computers, copy/fax machines

Administered company events such as group seminars and training, and annual events. Responsible for sourcing venues, obtain quotes and conducting site visits.

Coordinate with Finance department for certification and resolution of suppliers’ invoices.

Prepared and issued invoices and delivery notes to customers based on goods & services rendered

Responsible for preparing customer checks and vendor payments

Dealt with sensitive and discretionary matters and maintain strict confidentiality

Consolidated the monthly, quarterly, and yearly reports by adhering to strict reporting deadlines RELEVANT Work Experience

Sales Associate l Customer Service

Quarks Shoes, Lethbridge, AB July – Sept. 2018

Provided high levels of customer satisfaction through excellent sales service

Driving sales by assisting and making suggestions to existing and new customers

Keep the store tidy and help the Merchandizer in organizing and replenishing store stocks

Manage product returns and exchanges

Prepared for promotions by rearranging stocks, adding signage, and retagging merchandise Purchaser l Transport Champion – Middle East Delegation Saint-Gobain Gyproc Middle East – Dubai, UAE Nov 2008 – Aug 2017

Responsible for supplier relationships & efficient sourcing (on-time, right quantity, quality, cost/terms)

Close coordination with Operations & Sales departments for planning, sourcing, developing, negotiating, and securing the day-to-day management of all purchases incl MRO and plant supplies.

Identify and develops new supply sources (local and overseas) of new products and materials that meet company specifications and pricing.

Credit account negotiation & improvement of existing credit facilities to improve cash flow/profitability

Supported the negotiation, preparation, execution, and monitoring of contracts.

Supported the business supply chain initiatives in the Middle East Delegation. Identified improvement opportunities to streamline activities, increase efficiency, and deliver savings.

Establishes, fosters, and maintains productive relationships with the supplier to ensure good reliable sources of supply and information and they are aware of business objectives

Resolved grievances and claims against suppliers. Liaised with other functional departments: accounting, manufacturing, and warehouse

Volunteer Experience

Student For A Day – University of Lethbridge Sept. 2019 – Jan 2020 Volunteer, Gyproc 350 Charity - Dubai Cares/Al Noor Charities, Dubai – UAE 2016 – 2017 Church Volunteer - World International Ministries, Dubai – UAE 2005 – 2016 Education

Bachelor of Management – Major: General Management Minor: in Supply Chain Dhillon School of Business, University of Lethbridge – Lethbridge, AB Sept 2017 – Dec 2020 Overall GPA: 3.4/4.0

Bachelor of Science in Secretarial Administration, Major: Office Management University of Makati, Makati City, Philippines

Awarded a 2-year full scholarship by Ayala Foundation, Inc. for exceeding academic requirements References – Available Upon Request

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