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Director of Operations

Location:
Fairfax Station, VA
Salary:
Negotiable
Posted:
January 11, 2021

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Resume:

JAMIE OLWEILER

**** ***** **** ******, ******* Station VA 22039 703-***-****

adjcon@r.postjobfree.com · LinkedIn Profile ·

Motivated to secure a career leading teams in breakthrough thinking to create breakthrough results in our shared business objective. In this capacity, I focused on management teams providing exceptional hospitality and service to build sales and grow the business. I thrive on establishing outstanding operations while producing profitable P&L’s as a result. I believe in clear communication and a concerted, aligned team effort of best practices is a constant goal and always part of the mission. Developing people and building teams to work through conflict and resolution is a rewarding and vital part of a successful business; it is just one example of my many passions

EXPERIENCE

04/2016 – 06/2020

DIRECTOR OF OPERATIONS, great american restaurants

Director of Operations of a 15-unit, award winning restaurant group that generated over 130 million dollars per year collectively and produced profitable Profit and Loss Statements each year

Developed energized, thriving management teams

Hired managers and chefs seeking long-term sustainability with industry leading low turnover percentages

Collaborated with an Operations Team to develop Sales Building strategies with a Best Practices, Program management and strategic planning.

Quarterly business analysis of sales and costs to develop strategies designed to boost profits

Awarded the #1 Best Places to Work for large business by the Washington Post and remained in the top 5, seven years in a row.

Facilities manager of multiple 10,000 sq. ft. world class properties and oversaw budgets, repairs, renovations, and remodels.

Collaborated directly with contractors on job scope, quality, timing and budget expectations seeking excellent results and sustainable working relationships.

Oversaw Human Resources and all conflict resolution within a region of four or more restaurants totaling 400-600 team members.

Management and Chef recruiting at the University level

Opened 4 new, high volume restaurants and led operations, training, hiring and development of staffs as large as 200 employees.

06/2001– 04/2016

MANAGING PARTNER, great american restaurants

Aligned my managers and teams of 150 or more in running successful, buzzing restaurants that produced industry-leading sales growth and consistent profitability.

Managing Partner of Sweetwater Tavern, Coastal Flats, Artie’s, Ozzie’s, and Jackson’s Mighty Fine Food and Lucky Lounge and Silverado

Senior Managing Partner to open Ozzie’s Corner Italian- a new, 8 million dollar per year restaurant concept in our company with over 150 employees that also featured a new R&D kitchen

Opened Coastal Flats in Gaithersburg MD. In 2014 with up to 200 employees in the 10,000+ sq. ft. world- class facility that has produced over 8 million dollars per year in sales

Chosen as the Managing Partner to take over and lead struggling restaurants to bring them back to profitable and increase sales

oCollaborated with Chefs on Menu and Recipe Development to bring consistency to food quality

oQuickly improved morale and execution by providing vision and communicating our operational plan clearly

oIdentified Menu item strength of sales and made recipe changes or replaced low selling items with proven stars or newly developed dishes

EDUCATION

06/1993 TO 05/1997

BACHELOR OF SCIENCE, The Pennsylvania state university

College of Health and Human Development, Hospitality and Business Management.

Professor’s Culinary Assistant in HR&IM 430 and Café Laura, 1996-1997

05/1995 TO 05/1996

LES ROSCHES, International School of Hotel and Culinary Management

Studied culinary arts and regional cuisine of Europe and Asia. Course work included: Technique, Mother Sauces, Cooking mediums, Flavor Profiles etc..

SKILLS AND CERTIFICATIONS

Completed Gap International’s Executive Mastery Leadership Course

Completed Gap International’s Executive Challenge Course of Leadership

Profit and Loss Statement Nerd

Meticulous Balancer of Budgets including multiple 10 million per year operations

Over 20 years in high volume product management

Fanatical Attention to Consistency and Detail

Outstanding at building sales and identifying areas to capitalize on

Menu Development and Recipe Creation

Mastery of Taste Profiles

Conflict and Resolution Leader

Outstanding people skills with guests and customer service

Strong Reflective Listening and Negotiation training

Dedicated, Loyal Partner and teammate

Menu Performance Analyst

Skilled Facilities Manager of multiple 10,000 square foot properties

Strong inventory management

Public Speaking on leadership and business management seminars to large groups

Supply Chain Management



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