Scrum Project

Location:

Sterling, VA

Posted:

January 10, 2021

Contact this candidate

Resume:

Noreen Qamar

CSPO CSM Agile Practitioner

***** ******* **** **** ***

Ashburn, VA 20147

Home 571-***-****

adjblf@r.postjobfree.com

Objective

Agile Coach/Sr. Scrum Master ~ Technical/Business Advisor ~

Client & Delivery Services

Highly accomplished Agile Coach/Sr. Scrum Master with a verifiable track record of managing complex IT projects and exceeding expectations. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skills sets, and designing process and system improvements to increase productivity and reduce costs. Extensive experience in the implementation of Financial Accounting, CRM, Employee Relationship Management, and Partner Management systems for IT/Financial services firms. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders. Recognized project management skills, consistently deliver complex, large-scale projects on time and within budget. Areas of expertise include:

IT Strategy and Planning

Budgeting and Forecasting

IT Governance

Client Relationship Management

Program & Project Management

Business Development

Product Management

Proposal Writing

Business Analysis

PMO setup and Management

Software Development Lifecycle

Product Development Lifecycle

Executive Presentations & Consultations

Data Analytics

International Relations

Federal Acquisition Processes

Contract & Proposal Management

Vendor Management

Agile Coach / Scrum Master Product Owner

Scrum/Kanban/Lean Agile/SAFe Agilest

Change Control Management

Offshore Development

Risk Management

Quality Management

SaaS, PaaS, & EaaS

Public Relations

Relevant Experience

Agile Coach/Sr. Scrum Master – Apex Systems – Frederick, MD 05/19 – present

Lead, coached and mentored development teams in delivering solutions and driving Planning & Performance Management development standards and best practices

Assisted design solutions for a UBI(user-based Insurance) application product for Verizon Telematics.

Developed high level and detailed designs for assigned development initiatives and conducted Design Reviews with management and development teams

Established and developed strong professional relationships with senior client personnel on all engagements through hands-on design and development work

Collaborated with project managers and developers to translate client stories into EPICS and Stories.

Translated EPICS, and stories into end to end billing and provisioning solution architectures. These architectures will need to include designs for basic network level considerations (firewalls, load balancers, VPN, etc).

Translated architectures into estimates of hours required, to deliver the solution and project plans which document how it will be executed.

Tested and Delivered BSS/OSS platforms or enhancements according to solution design/requirements, this includes working with the software quality engineers on testing and solution validation.

Was responsible to define the entire system flow for forwarding and backward logistics.

Worked diligently with the product, business to translate the requirements into efficient design.

Collaborated with all team leads involved to review the design and solutions

Agile Coach/Sr. Scrum Master – General Dynamics/CSRA – Chantilly, VA 10/18 – 05/2019

Accountable for providing expert leadership, advice and Agile management support to Defense Retired and Annuitant Pay System 2 Project:

As a Coach, I created a comprehensive set of nonfunctional and functional requirements, prioritized requirements for all Sprint Meetings.

Provided reporting at the team and LOB level on team performance against agile measurements

Organized and facilitated SCRUM ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews/Demos, and Retrospectives

Aligned, inspired, and motivated direct reports, development teams, and other stakeholders

Defined the product roadmap, evaluated new feature requests, participated in release planning, gathered business requirements from stakeholders, and drove development through every stage of the project lifecycle.

Interpreted policies, procedures, goals, and objectives of the organization and aligned projects accordingly

Maintained JIRA, Confluence and other information radiators for the teams.

Built a trusting and safe environment where problems can be raised with an emphasis on problem solving

Assessed the Scrum maturity of the team and coached the team to higher levels of maturity at a pace that is sustainable and comfortable for the team.

Publicized the team's progress and successes during the SoS to make sure they are highly visible to stakeholders.

Demonstrated leadership skills in coaching cross-functional teams on technical subjects through business value based analysis for “Agile Adoption”.

Acted as a collaborative coach, participating in real-time to provide advice or assistance to teams members as they tackle and overcome difficult challenges

Participated in Scrum of Scrum meetings to ensure cross-team collaboration and coordination of sprint plans

Agile Change Management – Aurotech Corporation– Silver Springs, MD 08/17 – 09/18

Coordinated with all levels of management in various departments, such as, Operations, Business Development, and Capture Managers to gather, analyze, summarize, and prepare recommendations on sourcing strategies and procedures to create winning business solutions.

Lead/facilitated many conference meetings regards to contractual deliverables, and created decks, whitepapers, and excel work documents when required.

Participated in proposal strategy meetings, contributed in various pricing narratives, prepared small business plans, prepared SF33, Reps & Certs, and other contractual documents required for proposal submission either to the government or commercial purposes.

Served as the primary POC for communicating with USDA and with internal and partner executive leadership and teams on any issues that arise, and for on\-going discussion of progress

Collaboratively implemented SCRUM framework for 3 teams with Technical Director

Acted as a collaborative partner and Agile coach, participating in real-time to provide advice or assistance to teams and team members as they tackle and overcome difficult challenges

Interpreted policies, procedures, goals, and objectives of the organization and aligned projects accordingly

Maintained JIRA Agile tool, made it reliable/useful and ensured it’s accuracy at all times

Effectively incorporated client insights into team direction by working with management and product owners to establish feature delivery based on business value and priority

Participated meetings at all phases and levels such as; post-award kick off meetings, proposal analysis meetings, pricing analysis meetings, and contract set-up meetings

Ensured subcontractors are well integrated into the project team

Maintained all onboarding and off-boarding documentation of all team members

Supported the development of program and project requirements and reviewed requirement documents to ensure business, functional and technical requirements are complete and consistent with the contract

Responsible for all contractual reporting requirements and deliverables, such as, weekly activity reports (WARs), monthly status reports (MSRs), quarterly status report (QSRs), Program Management Plan (PMP), and program performance metrics

Agile Coach – Prodigy Technologies – Mclean, VA 07/16 – 12/16

Provided reporting at the team and LOB level on team performance against agile measurements

Developed a strategic partner landscape model and lead relationship and negotiations with key technology and project partners

Aligned, inspired, and motivated direct reports, development teams, and other stakeholders

Interpreted policies, procedures, goals, and objectives of the organization and aligned projects accordingly

Created and conducted training courses for teams and clients

Collaborated with internal departments to define strategy, prioritized activities, and ensured product positioning properly reflected the features and benefits to the customer

Publicized the team's progress and successes to make sure they are highly visible to stakeholders.

Demonstrated leadership skills in coaching cross-functional teams on technical subjects through business value based analysis for “Agile Adoption”.

Acted as a collaborative partner and coach, participating in real-time to provide advice or assistance to teams members as they tackle and overcome difficult challenges

As Agile Coach, created a comprehensive set of nonfunctional and functional requirements, prioritized requirements for all Sprint Meetings,

Established backlog grooming practices that resulted in value-add transparency and predictability for a runaway project affecting a key strategic customer.

Agile Transformational Lead – Capital One (SolutionsIQ) Washington DC 01/16 – 06/16

Facilitated the transition of the applications from waterfall to Agile as a Coach, while also acting as the Scrum Master on 2 to 3 teams.

Facilitated daily standup, sprint planning, sprint review, retrospectives, and backlog grooming,

Worked with Product owner on artifacts such as product backlog, Sprint backlog, sprint burndown, Release Burndown.

Facilitated Scrum of Scrum for Scrum teams nationwide

Ensured that the development teams are practicing the core Agile Principles

Conducted Enterprise wide hands-on coaching for multiple cross-functional distributed teams on Agile framework and all aspects of Scrum, Kanban, Scrumban and XP.

Managed the overall performance and delivery of cross-functional

Publicized the team's progress and successes to make sure they are highly visible to product owner / stakeholders.

Demonstrated leadership skills in coaching cross-functional teams on technical subjects through business value based analysis for “Agile Adoption”.

Conducted JAD (Joint Application Development) sessions, which helps synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project

Displayed excellent communication and problem solving skills, detail oriented and organizational skills

Designed and Delivered Agile Rollout plans for successful adoption

Coached the teams towards "Self-Organized" and "Self-managed" teams to become highly effective and high performing teams

As Scrum Master and Assistant to product owner, created a comprehensive set of nonfunctional and functional requirements, prioritized requirements for all Sprint Meetings,

Helped teams to use Kanban techniques efficiently, creating new swimlanes, putting reasonable WIP limits and exercising a pull-based development system.

Coaching included: Reasoning behind the scrum activities, such as, backlog grooming, daily stand-ups, sprint planning sessions, story pointing, demos/sprint reviews and retrospectives

Established backlog grooming practices that resulted in value-add transparency and predictability for a runaway project affecting a key strategic customer.

Developed use case models illustrated proposed future state. Documented assumptions, alternative paths, dependencies and risks. Analyzed data elements and recommended data maintenance routines, evaluated systems of record and impacted on integrations

Fostered organizational culture change through training, mentoring, coaching to create learning and continuously improving organizations

Agile Scrum Coach / Scrum Master – GovernmentCIO Washington DC 09/15 – 12/15

Facilitated the transition of the applications (20+ people) from waterfall to Agile as a Coach, while also acting as the Scrum Master of two mixed on/off shore teams

Facilitated daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

Worked with product owner on artifacts such as, product backlog, sprint backlog, sprint burndown, and release burndown.

Facilitated Scrum of Scrum for Scrum teams nationwide

Ensured that the development teams are practicing the core Agile Principles Business Analyst

Supported Vendor Management Division(VMD) and Veterans Affairs Office(VA Office)

Managing the overall performance and delivery of cross-functional

Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.

Created and documented deliverables and documents such as: requirements definitions, functional specifications, hosting and maintenance agreements, RFPs, presentations, engagement contracts, strategy decks, gap analysis, project plans, budgets, schedules, risk assessments, style guides, creative briefs, site maps, storyboards and wire-frames, user manuals, online marketing plans and project post-mortems.

Conducted JAD (Joint Application Development) sessions, which helps synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project

Displayed excellent communication and problem solving skills, detail oriented and organizational skills

Performed detailed analysis; conducted market and competitive research to drive business strategy.

Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players

As Scrum Master and Assistant to product owner, created a comprehensive set of nonfunctional and functional requirements, prioritized requirements for all Sprint Meetings,

Developed or updated documentation, and supported other authors of release or user documentation.

Provided analysis for all SharePoint platforms acquired during acquisitions

Reviewed Business Requirements, Functional Specification Designs, Data Models, Data Mapping and Use cases

Coordinated extensively with development and system testing teams by involving them in critical design problems early in the project lifecycle to optimize the solution

Developed strategies and directed or managed client requirements

Agile Coach / Scrum Master – U.S Patent & Trademark Office (HMS Technologies), Alexandria, VA 04/14 – 08/15

Lead organizations through Agile implementation, transforming organizations from waterfall and mixed methods to lean based agile methodologies ( scrum, LEAN, LEAN Startup, XP, Kanban, Scaled Agile Delivery and Disciplined Agile Delivery)

Collaborated with project team members to analyze business needs and deliver the following artifacts as needed: (Business Requirements Document, Use Cases, and Traceability Matrix)

Enabled large and growing organizations to realize agile values faster using Scaled Agile Framework and other LEAN methodologies

Ensured that the development teams are practicing the core Agile Principles Business Analyst

Supported Vendor Management Division(VMD) and Program Management Office(PMO)

Facilitated sign off from stake holder, project sponsors and users along with perseverance to ensure Technical Leads understand the business requirements through BRD reviews.

Fostered organizational culture change through training, mentoring, coaching to create learning and continuously improving organizations

Gather requirements by conducting meetings and brainstorming sessions with senior management of the Vendor Management Division (VMD) and SMEs and IT Specialist

Conducted JAD (Joint Application Development) sessions, which helps synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project

Displayed excellent communication and problem solving skills, detail oriented and organizational skills

Performed detailed analysis; conducted market and competitive research to drive business strategy.

Performed UAT testing, Execution, and managed change management

Developed or updated documentation, and supported other authors of release or user documentation.

Provide analysis for all SharePoint platforms acquired during acquisitions

Reviewing Business Requirements, Functional Specification Designs, Data Models, Data Mapping and Use cases

Developed strategies and directed or managed client requirements

Business Analyst IV – Bowhead Support Services, Inc. Alexandria, VA 07/13 – 01/14

Collaborated with business owners, end users, and Subject Matter Experts to gather and document business requirements.

Gathered business requirements through a variety of techniques (e.g. JAD work sessions and interviews) and facilitated design workshops (Business).

Clarified and elaborated requirements when they are ambiguous, change, or conflicting with other business requirements.

Reviewed system design approach, to ensure they fully meet the business requirements.

Wrote use cases, business rules, and other artifacts, such as, swim lane diagrams and, activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.

Produced key documents, both in written and presentation format.

Excellent problem solver with the ability to keep many driving factors and requirements in focus.

Support in the migration and configuration of the new system.

Ability to work in a fast paced, dynamic environment.

Strong communication and documentation skills, ability to communicate and interact at executive and junior levels.

Identified items of risk to stakeholders and properly resolved/mitigated to the company’s satisfaction

Applied analytic techniques in the evaluation of project objectives and contributed to the implementation of strategic direction.

Liaison between the technical and business/user teams.

Agile Coach (Contract) – Focus Financial, Inc. Fairfax, VA 01/12 – April2013

Coordinated with functional and technical resources, both internal and external, to gather, necessary information to be able to compile, analyze, interpret and prepare ad-hoc and standard reporting where required

Offered additional suggestions or alternatives to assist the end-user or client in obtaining data in the most expedient time frame

Participated and assisted the Project Manager facilitate and plan Agile related meetings and ceremonies; such as, daily stand-ups, sprint planning, release planning, demo's, retrospectives and other development related activities

Championed Agile-Scrum and LEAN development projects, mentoring/coaching staff and vendors, defining processes and workflows. Specialized creating high performing, self-managing agile teams.

Recommended improvements to methodologies in order to more effectively deliver requirements and support the business and IT teams.

Planed and coordinated integration testing across all down-line impacted business areas

Applied analytic techniques in the evaluation of project objectives and contributed to the implementation of strategic direction.

Ensure backlog user stories are ranked and groomed to the appropriate level for poker planning within a two week sprint

Managed all aspects of project development: kick-off meeting, theme development, schedule management, action/issue tracking, proposal structure, compliance oversight, review teams and production.

Identified items of risk to stakeholders and properly resolved/mitigated to the company’s satisfaction

Supported Client project managers through the life-cycle of program/project delivery including support for requirements elicitation, documentation and implementation, stakeholder coordination and communications, policy and regulatory development

Developed screen mockups, workflows, diagrams and charts when necessary

Developed test cases and participated in system quality assurance testing

Developed functional and non-functional design documentation

Participated in process improvement activities

Business Analyst II (Contract) – Circle Solutions, Inc. Mclean, VA 08/11 – 12/11

Responsible for managing contracts, subcontractor negotiation, negotiating contract terms, supplier management and collaboration with internal departments. Such as, Finance, Legal and Compliance.

Reviewed and/or Drafted agreements, such as, Non-Disclosure Agreements (NDA), Teaming Agreements (TA) and subcontracts.

Reviewed modifications, ex tensions and contract closeout documents. Monitored subcontractor performance and made recommendations for improvement when appropriate. Prepared and distributed reports and statistical data to facilitate planning and maintenance of accurate contract records and files.

Evaluated and prepared cost proposals, bids and revised bid documents to ensure compliance with specifications, and obtained internal corporate approvals to maintain all bid documentation files.

Participated meetings at all phases and levels such as; post-award kick off meetings, proposal analysis meetings, pricing analysis meetings, and contract set-up meetings.

Agile Coach / Scrum Master – Apex Systems, Inc. Reston, VA 02/11 - 08/11

Facilitated requirements gathering meetings and worked with system stakeholders to define and document user requirements

Facilitating Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

Working with Product owner On Artifacts Such as Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown.

Facilitating Scrum of Scrum for Scrum teams nationwide

Ensured that the development teams are practicing the core Agile Principles Business Analyst

Arranged and managed user review sessions with various user groups from the Probation and Pretrial Services system

Drafted and maintained system development lifecycle documents, including feature statements, system and user requirements, use cases, and design documents for multiple projects

Ensured the development team has a sound understanding of the business processes by creating diagrams and supporting documentation when required

Conducted reviews of project documents, including requirements, design and interface prototypes, user guides, and electronic training modules

Developed pretrial and probation case-management system definitions

Stay abreast of project management and development initiatives related to the probation and pretrial services case management system project and provide timely updates to business and technology stakeholders

Championed Agile-Scrum and LEAN development projects, mentoring/coaching staff and vendors, defining processes and workflows. Specializes creating high performing, self-managing agile teams.

Prepared memoranda, brief articles, content for the internal employees web page and other correspondence related to the case-management system

Delivered presentations and managed discussions related to system needs and updates

Reviewed and made suggestions for updates of existing national applications

Participated in the modification request process and offered recommendations to the change control board

Consulted with the policy staff on system capabilities and limitations related to policy needs and wants

Assisted in the implementation of new system modules

Implemented a system to record and manage traceability of user and system requirements

Provided extensive detail in support development and support of Use Cases

Assisted with the testing and change management procedures

Business Analyst – ManTech, Inc. Chantilly, VA 07/10 - 12/10

Compiled background information on current state processes; reviewed application artifacts, interviewed business and IT stakeholders, analyzed application performance, surveyed and/or Help Desk data, to achieve a comprehensive overview of the business issue or objective

Presented use case models to business and technical teams, validated findings and plans. Collected formal business acceptance of target state requirements

Developed test plans to validate that delivered functionality addressed agreed upon requirements. Participated in testing and document results, and ensured any issues being addressed

Contributed to project and release planning, recommending communications, deployment, and change control mechanisms.

Facilitated business process redesign efforts to identify operational improvements and to maximize the technology asset. Documented new processes and worked with the stakeholders to implement

Provided direction and feedback to the support/technical teams to ensure solutions satisfy business requirements

Developed a comprehensive understanding of business processes to maximize efficiency and effectiveness of technology solutions and to streamline requirements definition process for ongoing application development

Developed and maintained documentation on assigned applications to adhere to best practices. Created and executed processes and procedures aligned with IT and HW goals/objectives

Built relationships with Business Partners to understand short and long range goals

Leveraged exceptional analytical skills to reduce a problem into component parts, developing requirements from multiple perspectives. Gained feedback from diverse stakeholders and developed iterative discussion cycles, to refine business expectations/objectives and validate requirements

Scrum Master – Neustar, Inc. Sterling, VA 07/08 - 07/10

Responsible for the documentation for business process' and procedures

Facilitating Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

Working with Product owner On Artifacts Such as Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown.

Facilitating Scrum of Scrum for Scrum teams nationwide

Ensured that the development teams are practicing the core Agile Principles Business Analyst

Coordination of all strategic/financial support between Project Mangers and the Accounting Team to ensure proper procedures are being adhered to

Coordinated approval of negotiations, contracts, and subcontracts with appropriate management staff.

Created user stories based upon business requirements

Logged requirements and bugs using Team Foundation Server

Followed Agile Methodology for the various projects

Translated business requirements to development team

Financial Analyst – Creative Host Services, Inc. Ashburn, VA 06/07 - 07/08

Played an active role in month end and Yearend process.

Completed a P&L scrub to determine inaccuracies of accounts.

Reconciled Balance Sheet accounts monthly (Corporate and Field accounts)

Ensured transactions are recorded according to contract terms

Calculated commissions, royalty and % rent calculations and process for payment

Provided Treasury with information to ensure accurate receipt postings

Gather business requirements through meetings

Coordinated with Fixed Assets to ensure site build-outs are recorded properly

Worked to prevent earnings manipulation

Maintained internal controls within assigned region

Prepared ADHOC reports to assist in P&L review, forecasting & budgeting

Education & Certifications

Strayer University, BA Business Administration – Contract Management/Mergers & Acquisitions 2016

Certified Scrum Master 2014

Certified Scrum Product Owner 2014

Certified Srcum Alliance Agile Professional 2014

Currently pursuing PMP Certification

Broad Run High School - Class of 1998

Computer Skills

Operating Sys: MS Windows 7, Windows XP, Windows 2000 Professional, Windows ME, Windows 95

Applications: PeopleSoft (formally trained), Microsoft Office Professional (Excel, Word, Outlook, Visio, & Powerpoint) & MS Project 2007 and SharePoint, SAP (formally trained), and NetSuite CRM/ERP, WebEx, CostPoint/Deltek, and SalesForce, Rally and Jira

Languages

Fluent English with the ability to speak multiple Asian languages

Contact this candidate