Jayne Daphne James

MSN, PMHCNS-BC, PMHNP, DNP©

***** ***** **** *****

Manassas, Virginia

©571-***-****

E-mail: adj0yw@r.postjobfree.com

Over thirty plus years of experience in behavioral health; Federal, Private, Non Profit, Community and State Former Executive of the largest Behavioral Health hospital in the State of Virginia. Executive board certified advanced practice nurse in behavioral health with a proven track record of leading and managing. Executive leadership with outstanding communication skills; Visionary with ability to critically think, multitask and embrace teams producing best outcomes; A strategic leader embracing diverse ever changing environments; Willing to travel to build strong partnerships for the organization. Promotes safety, evidenced based, quality individualized patient centered care in high reliability and lean organizations, embracing patients and their families, community partners, advocates, staff, stakeholders and all in the circle of support for the patients we serve. Decades of experience and educating all age groups; competent in medical, long term care, behavioral health, IDD/DD population, including substance abuse, intensive care/case management, forensics, military and emergency medicine, inpatient and outpatient. Change Agent/Consultant Clinically Competent Coach/Mentor/Succession Planning Contract/ Negotiation Skills Culturally Competent E H R/Profiler/Anasazi Exp. Educator to University Level Executive Leadership ASAM/CD/12 Step Program Exp. Finance, budgeting exp. Forensic Experience Medicaid/Medicare Exp. Presentation skills Public Relations Program Development /Training Quality Improvement/UR/Appeals Regulatory Exp JC/CMS/VDH/CARF Recruitment/Retention Staffing/ Scheduling Support Mission/Vision/Core Values Therapist, BC, QMHP Treatment Team Focused

Educational Background

Virginia Executive Institute Certificate 10/2014

VCU/ Performance Management Group

Shenandoah University Post Masters’

Winchester, Virginia Certificate PMHNP

08/2011

University of Virginia PMHNP Program

Charlottesville, Virginia 2007

George Mason University PMHCNS-BC

Fairfax, Virginia 07/2006

George Mason University MSN

Fairfax, Virginia 05/2004

George Mason University BSN

Fairfax, Virginia 08/2001

Northern Virginia Community College Associates of Nursing Annandale, Virginia 06/1977

Licensure/Certifications

Psychiatric and Mental Health CNS

Board Certified-ANCC Expires 07/31/21

Commonwealth of Virginia Expires 07/31/21

Professional Registered Nurse

Basic Life Support Expires 10/21

NPI Number #146*******

Job Qualifications

North Spring Behavioral Health Chief Nursing Officer June 2018 to present Oversees Acute and Residential programs at children and adolescent hospital. Census up to 100. Supervise nurses and mental health techs. Responsible for nursing operations, fiscal sustainability, education, staff development and training, partnering with community partners, and regulatory accountability. Also, ongoing recruitment and retention of staff and maintain regulatory compliance. Work closely with physicians and other providers to ensure all disciplines are maintaining quality care for residents and patients. Work closely with outpatient programming as well.

Hampton Newport News CSB/Substance Abuse Programs Supervisor May 2017 to June 2018 Supervisor of substance abuse programs, MAT, OBOT programs and Southeastern Family Project, residential home for women who have abused drugs and are pregnant. Staffing responsibility; oversee inductions, programming, medication administration, REVIVE trainer, and responsible for DEA and other regulatory compliance.

Diamond Healthcare/ Nurse Consultant/ Nurse Educator/RN Sept 2016 to May 2018 Worked as Nurse Educator/ Nurse Consultant at the Pavilion/Williamsburg Place enhancing programming and educating staff on effective group processes and improve organization structure especially group processes for all disciplines. Worked closed with variety of patients with SMI, Chemical Dependent, Geriatric and Forensics. Available as Director of Nursing for interim positions as they arise. Diamond has facilities throughout the country. Worked with geriatric program patients as well as CSB and TDO clients. Currently PRN. DBHDS/Chief Nurse Executive/Nurse Consultant Aug 2011 to Aug 2016 Williamsburg, VA. Oldest behavioral health facility in country opened in 1773. Supervision of up to 400+ employees in 302 bed hospital. Acute adults and geriatric hospitals. Population diverse, TDO’s, forensics, IDD/DD, SMI and geriatric. Assist in managing 65 million dollar budget, and sustaining viability of programs. Key executive nursing position responsible for the day to day operations of the Nursing Division. This involves strategic planning, integration, facilitation, coordinating and ascertaining that patients receive quality patient centered care in a recovery, trauma Informed and resilient environment. One of two CNEs in DBHDS selected to do consultations with other State facilities to enhance programming. Southeastern Training Center and VCBR.

Past executive oversight for staff development and training department, and workforce development. Partner with all schools of higher learning including nursing, medical, dental, physical therapy and psychology. Partner with workforce development in Tidewater area, participating in job fairs and hiring of nursing staff. Also, one of three lead CNEs for State of VA regarding implementation of the Electronic Health Record. Lead Nursing on HPR-V project ensuring compliance and tracking were completed and populated to DBHDS system. Nursing Consultant Jan 2009 to Aug 2011

Nursing Consultant to American Civics Center serve as nurse educator/mentor for foreign students coming to country to visit the Metro Area.

Shenandoah University/ Northern VA Community College Aug 2009 to present Adjunct Clinical Professor for Traditional and Second Degree Nursing Students (Part-Time) Primary specialty psychiatry/ Assisted in Simulation Lab at Shenandoah. Coach/Mentor to Nursing Students. Fairfax County Community Services Board-Outpatient Clinic Jan 2008 to Aug 2011 PMHCNS-BC/Senior Clinician Older Adults Program July 2009 to Aug 2011 Clinician providing education, individual psychotherapy, and family therapy; intensive case management; all facets of care delivery; work closely with Psychiatrist regarding med management and management of symptomatology including assessments and H&Ps. Work with very diverse older adult population. Serve as resource for Older Adults in Fairfax County; managed Lincolnia, older adults in our program, some in PACE; worked closely with County partners including substance abuse programs. Lead for presenting substance abuse in older adults. Supervised clinic when supervisor retired and worked with drug reps and all psychiatrist re: medication management and dispersement to patients. Work with clients’ insurance companies re: appeals and coverage of meds. Triage and discharge as indicated. Family therap, individual therapy and education of agencies as needed.

PMHCNS-BC/Mental Health Manager Twenty-Four Hour Programs/Residential June 2009 to July 2009 Manager of five twenty-four programs for the County including clinical operations as well as property management. Supervising over forty staff; responsible for day to day operations of the intensive residential facilities. Overseer of who was admitted to Program, worked closely with Deputy Director. Population included SMI, IDD/DD male and female.

PMHCNS-BC/Mental Health Manager Older Adults Program Jan 2008 to June 2009 Administrator of an agency-wide

support function with clinical orientation; and performs related work as required. 1 Supervises day-to-day program operations;

2 Provides clinical management and senior clinical direction to the program and staff; 3 Chairs weekly clinical staffing;

4 Provides program policy guidance and interpretation; Evaluates program to ensure effective and efficient service delivery and develops plans to address identified gaps in services;

Ensures that programs meet all agency and state goals and objectives, as well as compliance with all applicable licensing and funding mandates, standards, and regulations; revises existing services;

Ensured that all assessments and appeals are completed as needed Monitoring medication services especially Medicare D and some Medicaid preauths if necessary. Manages program budget;

Examines and evaluates individual aspects of cases for program appropriateness; Establishes and participates in case-oriented consultative and educative planning with community agencies, groups and schools;

Serves on committees related to Older Adults formulating and implementing procedures for the provision of services from multiple service areas and/or human service agencies; Participates in executive, senior management team and committees; Participates in planning, coordinating, and evaluating mental health contract services; Oversees/participates in writing and developing grants. Consultant for County Older Adult with mental health concerns Member of Geriatric Summit of Virginia

Monitor Lincolnia ALF and clients in CSB Program

Redesigned program strategically due to budgetary cuts Fairfax County Representative for RAFT Program

Member of NVAN

Long Term Care Coordinator Council

Work with many faith-based organizations, esp. Older Adults. Inova Fairfax Hospital/ MAGNET HOSPITAL

Sept 2000 – Dec 2010

PMHCNS-BC/Nurse Manager Behavioral Health /Emergency Room Liaison Coordinator Clinical Operations:

Serve as Director in her absence

Supervised, educated, mentored, and coached, up to 100 professional staff including professional nurses, nurse practitioners, social workers, mental health therapists, and clinical assistants on 34-bed acute inpatient psychiatric unit, outpatient, in house consultation, case management and the Emergency Room Clinical Liaison Programs.

Responsible for staffing unit on a twenty-four-hour basis; adolescents and adults

Oversee employee performance evaluations and outcomes

Facilitate professional development of staff

Provide assistance and collaboration with many partners such as Kaiser Permanente for years

Consultations, individual and family; Relief intake as ED consultation liaison

Responsible for education of staff and residents from Georgetown University and other agencies

Assisted in development of the Evening Partial Hospital Program Served as psychotherapist doing various groups in program.

Assisted in the development of the Psychiatric Clinical Liaison Program in ED

Serve on QI, Safety, Adolescent, ED Liaison and Documentation Committees in past

Work closely with Human Rights Director, LHRC, and State Licensing Agents

Petition for temporary detention orders for patients as needed

Collaborate with physicians throughout hospital as needed

Consultant throughout the hospital assessing patients with psychiatric illnesses as needed

Provide ongoing education for staff informal and formal as needed especially med education and specific disease entities

Work closely with QI team regarding JCAHO and State requirements; performance improvement projects, including utilization management assisting with UAIs and appeals.

Worked closely with Magnet Team to ensure that objectives were met for Magnet

Assisted with planning Nurses Week functions and assisted in selecting Nurse of Year in specific categories.

Work closely with Patient Relations to do Service Recovery as needed

Worked at CATS Program for eight years as needed, proficient in working with chemically dependent and substance abuse clients

Participate in research projects with graduate students as well as Inova Professional Practice

Provide supervision with staff as needed, encouraged lower level staff to enhance education. Finance

Proficient in budget, strategic planning and positive sustainability.

Work with IPCD in meeting productivity and adhering to staffing grids

Proficient in case management and managed care contracting

Able to facilitate contracts with managed care companies, utilization management and reimbursements

Work closely with then called DADS/LIPOSE contract patients and Fairfax county

Able to assist in managing budget responsibly by alleviating agency and traveling nurses programs Community

Promote and assist in implementing the Recovery Model, Trauma informed care and Resiliency

Served as Team Captain for American Heart Team Walk

Work closely with Human Rights Director and State Licensing Agents

Work closely with State and Federal regulatory agencies

Served as a collaborative nursing instructor for George Mason; Georgetown; Norfolk State, Shenandoah and Howard Universities

Collaborate on a regular basis with other community mental health agencies.

Active with the Virginia Nurses Association and the Legislative Coalition supporting our Governor and his strategic planning for healthcare.

Have been active as President, Vice President, Finance Board and membership coordinator of the Northern Virginia Black Nurses Association.

Inova Fairfax Hospital Sept 1982 – Sept 2000

Resource/Charge Nurse

Supervised professional nurses and unlicensed personnel St. Elizabeth’s Hospital Mar 1979 – Sept 1982

Staff Nurse/Night Supervisor

Professional Organizations/Community Involvement

Former Advisory Board Member Thomas Nelson Community College-supporting workforce development for nursing students, educator,and students interested in Nursing and healthcare careers-former member American Colleges of Healthcare Executives-past member American Nurses Association/Virginia Nurses Association American Psychiatric Nurses Association-Board Member of Virginia APNA Chapter Member of Southeastern Black Nurses Association

Member of the Mental Health Roundtable, Virginia Nurses’ Foundation NBNA Member; Organizer and past president for Northern Virginia Chapter Former Board Member of Historic Triangle Community Center-former Chi Eta Phi Nursing Sorority

Former State of Virginia Board of Nurse Executives Former VACPN Vice President

Sigma Theta Tau Epsilon Chapter International

AARP member

APIC member

DNP candidate Shenandoah University

Board Certified Therapist

Professional Accomplishments

Co-author of children’s book called The Magic Stethoscope, written by GMU grad students. Executive Accomplishments

Saved State of Virginia in 2012, 12 million dollars by decreasing mandatory overtime

Increased NGRI Capacity at ESH to decrease jail population

One of two CNEs in State of Virginia selected by Deputy Commissioner Olivia Garland to serve as Consultants when needed

Brought Workforce Development to ESH

Work as Nurse Consultant supporting “Treatment in Place” initiatives with organizations

Contracts with Schools of Nursing to support recruitment and retention initiatives

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