Resume of Mrs. Lanita Logan

Introduction:

As an Multifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients and serving as the liaison between different branch offices.’

Professional Experience:

Clerk- (Contract)

Department of Employment Services -( September 2020-Present)

As an Claims Clerk reviews insurance claims forms and documents for accuracy and completion and obtains missing information as necessary.

Determines claims coverage by examining company records.

Being a Claims Clerk I was responsible for calculating claims amounts and submitting claims for payment. I possess an understanding of general aspects of the job.

As a Claims Clerk I would interviews claimants returning at specified intervals to certify claimants for continuing benefits.

Assists applicants in filling out forms, using knowledge of information required or native language of applicant. Answers questions concerning application for unemployment benefits.

I also Provide client support, including educating the client on the unemployment claim process, processing unemployment documents, performing research and ensuring accurate and timely information is provided.

I also communicates with clients daily to discuss claimant separation reasons, gathers the necessary information to respond to the state’s request and educates the client on best practices to manage UI benefits.

Processes unemployment claims-related matters in which require all forms to be completed with detailed and accurate separation information within state specific regulations.

I Utilizes established tracking mechanisms in order to ensure clients have been contacted and state responses have been completed within the established timeframes to ensure compliance with agency regulations.

Deli Clerk-(Temporary)

Giant Food Warehouse-( March 2020-Setember 2020)

As a Deli Clerk I help customers locate, select and buy products Giant Food Warehouse.

I respond to customer queries related question to product and pricing, distribute product samples and package the purchased items.

I also weighed and label items to make them ready for billing and purchase.

Senior Administrative Assistant-(Contract)

County Executive Office (November 2019 to March 2020)

I would provide a myriad of administrative, office, and technical support activities.

Served as a personal assistant to the Assistant Chief Administrative Officer and other key management.

Responded to various inquiries, requests, and administrative tasks and assisted in solving problems.

Arranged meetings and prepared responses for the Administrator/Associate Administrator.

Served in a liaison capacity between the supervisor and other offices.

Made travel arrangements for the ACAO and senior staff members.

Maintained ACAO calendar, scheduling all meeting, cancellation, leave and travel plans.

I Organized meeting and prepared agendas, notified participants, obtained and scheduled meeting rooms, and prepared meeting documents

STAFF ASSISTANT-(Temporary)

DC State Board of Education (January 2019 to August 2019)

I provided a myriad of administrative, office, and technical support activities.

Served as a personal assistant to the Administrator/Associate Administrator and other key management officials from the Office of the Administrator.

I respond to various inquiries, requests, and administrative tasks and assisted in solving problems.

I arranged all meetings and prepared responses for the Administrator/Associate Administrator.

Served in a liaison capacity between the supervisor and other offices.

I also located, collected, compiled, and summarized hard-to-find information from within the Department and from other agencies for use by the Supervisor and his staff.

ADMINISTRATIVE TEAM LEADER-(Contract)

Smithsonian Institution (April 2018 to January 2019)

I Reviewed and interpreted guidelines and instructions issued by the Smithsonian Facilities and explained to key operating staff within the organization new or revised procedures and requirements relating to budget preparation.

Participated in developing and maintaining automated systems for recording budget data.

I Provided procurement advice and assistance to Zone Manager/Building Manager and others on procurement policies, problems or issues.

I also Coordinated and participated in a variety of employment procedures which included interviews, outside advertisements, selection, and notification of applicants.

I Developed and presented status reports and miscellaneous response materials for the Zone Manager or higher level management. Reviewed and corrected procurement actions, prepared documentation, recorded actions and financial transaction data into databases and spreadsheets.

Created, organized and maintained procurement training material

OFFICE SERVICE TECHNICIAN / SPACE MANAGER SPECIALIST

U.S. Department of the Interior (May 2010 to April 2018)

Provided a myriad of administrative, office support, and technical support activities.

Served as a secretary and personal assistant to the Administrator/Associate Administrator and other key management officials from the Office of the Administrator.

Responded to various inquiries, requests, and administrative tasks and assisted in solving problems.

Arranged meetings and prepared responses for the Administrator/Associate Administrator.

Served in a liaison capacity between the supervisor and other offices.

Located, collected, compiled, and summarized hard-to-find information from within the Department and from other agencies for use by the Supervisor and his staff.

Devised, implemented, and evaluated office administrative and clerical procedures.

Prepared training material and delivered training for subordinate staff.

Served as the “focal point” and coordinator for correspondence with Congress, other agencies at the state and local levels as well as with the public.

Organized meeting and prepared agendas, notified participants, obtained and scheduled meeting rooms, and prepared meeting documents.

As a Contracting Office Representative (COR) performed contract lifecycle functions for procurement and assistance awards for highly specialized information technology hardware, software, and servicesEducation:

American Preparatory Institute Correspondence School Chicago, IL United States

High School GED 06/1989

Strayer University Washington, D.C. – College Work (on going)

Additional Skills

Certification in the following

I am certified and have excellent computer skill and in Microsoft Word, Excel, Outlook/ GroupWise emailing system, PowerPoint, Access,.

I have extensive Human Resources Training, Web Conference Calls system, SF52 web system, QuickTime T&A system training.

I have Concur Travel System, Contract and Procurement Training,

I am certified Contract Officer Representative II, Contract Administrator for the District of Columbia Government. Contracting and Procurement Cert. Introduction to ERP Financials, Basic Purchase Order Processing, Federal Procurement Data System.

I also have Developing Statement of Work, queries and Drill Downs, Simplified Acquisition, Advanced Purchase Order Processing, Pass Buyer class, P-Card training for a DC Government credit card.

.DC Statement of Work class, HR recruitment and Staffing training, DC Property Management training.

I was trained in Department of Employment Services DOCS, Webs and SIDI and UI_DMI data base.

References upon Request

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