Strategic Management Consulting Practice Leader

Michael F. Walling

**** ******** **.

Gordonville, Texas 76245

Phone: 214-***-**** email: adinbs@r.postjobfree.com

Background Summary

Mike Walling, who holds an MBA in Administrative Management, has served the Healthcare Industry for over 30 years in the areas of business/clinical/managed care operations, information technology and management consulting. Mike has proven ability and creativity in strategic business/clinical/financial planning, process improvement, information technology, outsourcing analysis/contracting, large-scale project management, and sales/marketing in professional services. He has demonstrated skills in Information Technology strategic planning, design, implementation and business process improvement enabled through the application of technological solutions:

- Software Applications- Financial, Clinical, EMR, Revenue Cycle, Practice Management, Supply Chain

- Outsourced IT Systems and Business Processes

- Client Situation Analysis relative to potential agreements in IT and Business Process Outsourcing

- Strategic Planning, Technology Acquisition/Implementation for Providers, Physicians and Payors

- Implementation/Process Improvement Methodologies and Project Management

- Interim Chief Information Officer; IT Organizational and Functional Reviews

- Customer Relationship Management

Professional Experience

Lowe’s Home Improvement – Sales Associate Present

Sherman TX, Prosper TX, McKinney TX

Over the past four years, Mike has focused on the sale of products and services to Lowe’s customers as well as to provide management expertise in Tools, Hardware, Electrical and Plumbing departments. He was invited to, and serves as Mentor to other store associates. His many years dealing with a variety of clients and employees have

edit headergiven him an advantage in being successful with the public.

EDS

U.S. Healthcare – Western Regional Director of Sales, Plano TX 2005-Retirement

Recruited by EDS to use his healthcare industry relationships, as well as to develop new relationships, in order to enable the company to become a player in the Healthcare Provider (Hospitals and Physicians) segment of the industry. Sales focus was professional services: IT Outsourcing, Applications Management and Business Process Outsourcing, as well as other consultative services such as Revenue Cycle Management, Strategic Planning, Applications Development, Systems Integration, and IT Implementation. Annual Sales targets averaged $75 million, with annual revenue targeted at $12.5 million. Sales Opportunity Pursuits (pipeline) consistently exceeded $300 million annually.

THE NORTHSTAR GROUP – Principal/Founder, Dallas TX 1997-2005

Formed the NorthStar Group in 1996 to serve the healthcare business process and information technology industry with a major focus on healthcare strategic planning, business operations, information systems, e-Business and related technology consulting. Many years of experience providing consultative service to the

healthcare industry solidified proven ability and creativity in services delivery practice development, sales and marketing in an environment designed to address client needs in the areas of strategic/business/financial/clinical and technology planning; process improvement through the application of information technology; large scale project management; and, e-business planning, design and implementation. Results oriented consulting services for hospitals, physician/faculty groups, clinics and managed care organizations.

ERNST & YOUNG LLP, Dallas TX 1994-1997

Partner: Responsible for the Healthcare Technology Enablement consulting practice in the Southwest U.S. Built a regional consulting group for the firm in a region where little success had previously been realized. Demonstrated leadership in strategy, business development, client relations, staff development and retention, and methodology enhancement for: Information Systems Planning, Acquisition, Contracting and implementation for Strategic Results; Network Strategic Planning and Implementation; Operations Improvement through the application of technology.

SUPERIOR CONSULTANT COMPANY, Farmington Hills MI 1990-1994

Vice President: Directed this healthcare consulting company’s business development and practice management in the Western U.S. Lead role in transitioning the company from a technology-only firm into a full-service information management and business operations consulting and outsourcing organization. Assisted in annual revenue growth from $7+ million to over $30 million; helped achieve consulting staff growth from 60 to over 130 professionals.

KPMG PEAT MARWICK, Chicago IL and Dallas TX 1982-1990

Partner: Led healthcare management and information systems consulting in the Southwest U.S. Transitioned the practice and built staff from a successful Chicago/Mid-West base into the entire Southwest region of the country. Key practice areas:

- Technology/Information Systems

- Strategic Business Planning

- Hospital/Clinic/Managed Care Operations

- Business and Finance Operations

- Physician/Faculty Planning and Support

PRIOR TO 1982, held various positions in Healthcare, including Software Design, Development and Implementation; Customer Relationship Management; Total Quality Management program administrator in a Catholic hospital; and, Chief Information Officer for a multi-hospital regional health system.

EDUCATION

MBA/BBA, Administrative Management, with honors, University of North Texas, Denton TX

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