YEVGEN OLEFIR

yevgen.olefir@gmail.com

757-***-**-**

Young professional with 6 years experience in industry including sales and guest service in Forbes 5 Star setting. I am enthusiastic, charismatic and detail oriented a quick learner with developed sense of urgency and responsibility. Seeking a position with a company that strives to create unparalleled services for their customers and career advancement for their employees.

Education: Fundamentals of Project Planning and Management Online Course University of Virginia, USA

Financial Markets Online Course

Yale University, USA

Hospitality and Tourism Management Postgraduate Certificate Niagara College, Canada

Bachelors of Arts (Sociology)

National Technical University of Ukraine “Kyiv Polytechnic Institute”, Ukraine Conrad Hotel Washington D.C. March 2019

Cocktail Server at Estuary

Following Forbes Standards.

Part of the Grand Opening team of the hotel.

Being selected among 8000 applicants.

Trump International Hotel Washington D.C. August 2016 - February 2019 Server at Benjamin Bar and Lounge Washington D.C.

● Awarded 5 Stars by Forbes Travel Guide within the first year of opening.

● Part of the pre-opening team of the most talked about hotel in 2016.

● Personal sales hit over $500,000/year in selling food and beverage.

● Focus on personalizing the guest experience while increasing check average.

● Performing champagne sabering and table side service; serving wine by the crystal spoon.

● Serving high-in clientele the most exclusive product in the world.

● Developing afternoon tea program under guidance of managers. 1 of 2

● Being promoted to a server from a server assistant position within the first 6 month after being hired.

● Representing the department in the guest satisfaction index committee.

● Representing the department in the safety committee. Courtyard by Marriott Niagara Falls February 2016 - April 2016 Front Desk Agent (Intern) Niagara Falls, Canada

●processing guest arrival and departures, including all necessary payments

●ensuring guest satisfaction

Travel Company Turburo 2012 - 2013

Travel Manager Kiev, Ukraine

●reservation hotel rooms, flights, excursions etc.

●consolation on travel destinations, resorts and hotels (Europe, Asia, Africa, North America)

●Visa support

Travel Agency Abba Travel 2011, 2013 - 2015

Travel Manager Kiev, Ukraine

●Selling travel products and tour packages

●Providing a range of information on travel destinations

●Advising clients on travel arrangements e.g. visas and passports 2 of 2

Contact this candidate