Dinesh Loyapalli

adih9s@r.postjobfree.com

Experience Summary:

* ***** ** ********** ** JIRA, Build and Release Management, Configuration Management, GIT, Subversion and Windows environment.

Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).

Configure and/or manage bilateral integration between applications and platforms.

Experience extending JIRA functionality using REST API.

Manage and Configure Various Atlassian Tools like JIRA, Confluence, Crowd, Stash, and Fisheye for Agile development in the organization.

Hands-on experience to SCRUM Agile model, Programming and Test Driven Development (TDD).

Experience with Jira systems administration (data-center edition) and confluence.

Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens schemes And Issue Type Schemes within JIRA.

Coordinated different teams across the globe to deploy to different builds to different environments on parallel development for multiple projects.

Trained developers, Test team and CM team on best practices and new futures of the SCM tools.

Experience with Jira 6.x, 7.x and 8.x environments, with ability to create Jira workflow, screen schemes, permissions schemes and notification schemes.

Extensively used Jenkins for continuous integration to setup the nightly builds and for deploying artifacts into corporate archive repository.

Experience with integration of Jira with third-party systems such as Service Now.

Experience training users & administrators using wiki's technical documentation, use cases, process flow and test cases.

Have very good knowledge on Groovy scripts and Python scripts for integrating the Tools.

Full understanding of SDLC, Agile, methodologies and process.

Experience with JIRA Upgrade with minimal down time.

Part of my responsibility was to run the SQL and JQL scripts.

Complete Application Lifecycle Management for Atlassian Software Tools with Confluence which is for project collaboration and JIRA which is for issue tracking and other code review and repository management tools.

EDUCATION/CERTIFICATION/TECHNICAL SKILLS

Education:

Master’s in Computer Science, Univresity of Central Missouri, 2015

Bachelor’s in Computer Science, JNTU, 2011

Relevant Technical Skills:

Experienced in: JIRA, Confluence, Jenkins, uDeploy, SVN, GIT, TFS 2010, JQL, SQL, WorkFlows, Continuous Integration, Pyhton, C#, Maven, jQuery, Java Script, ASP.NET, WCF Services.

Operating Systems:

MS Windows/NT/XP, Linux.

Relevant Experience:

NETE, Client: HRSA, Jira Administrator October 2019 – Present

Provide User Management and support for 1000+ local and remote users, manage system access across groups to ensure compliance, and maintain best practices

Manage and administer JIRA/Confluence/BitBucket add-ons, plugins, and extensions.

Coordinate production releases and send release status to relevant distribution list.

Experience in migrating and upgrading the Jira Servers from 7.x to 8.x versions.

Integrate and Import the Confluence and Bit bucket self-signed SSL certificate into JIRA trusted store to establish the handshake between the applications.

Create and manage security schemes, permission schemes and configurations.

Create scripted fields and added Behaviors to the Custom fields to achieve the automation functionality.

Create Events, Email notification schemes and assign project roles in JIRA.

Configure Incoming Mail servers for Jira and associate them with the Mail handlers and Projects for automatic ticket creation.

Monitor logs for Incoming mail handlers and set up alerts using Splunk in case of any Errors.

Configure Email this issue add-on to send email notifications to external users.

Predefine Canned Responses that allows users to quickly pick them when an email is being composed and sent.

Develop Dynamic Dashboards using Rich filter for Jira.

Automate creation, updating and deletion of the tickets using RestAPI calls.

Monitor JIRA logs when performing migrations and troubleshoot user/system related issues.

Configure Script Runner Behaviors for restricting Resolution options for a particular Project.

Create the Dashboards, Reports and filters for various projects and shared it with respective team members.

Integrate Jira with Active Directory through LDAP Authentication.

Automate creation of Sub-tasks based on the values selected from Radio buttons and Dropdown values.

Setup TFS4JIRA synchronizer for bidirectional data mapping between Jira Custom fields and TFS objects.

Configure webhooks to notify and invoke .Net web application when creation and updating of tickets happen in Jira project.

Create sections/headers on create and edit screens of issue types using Jira Toolkit plugin.

Migrate and Restore the data one server to the other.

Environment: Jira, Confluence, JQL, IIS Web Server, Postman, TFS4JIRA, Email this Issue, Jira Workflow Toolbox, Jira Service Desk, MS SQL Server, jQuery, Html, CSS, Script Runner, Smart Attachments, Kantega SSO plugin, Zephyr, Jira Toolkit plugin, Rich filters for JIRA and Automation for JIRA.

Keypixel Software Solutions LLC, Client: NETE(HRSA), Jira Administrator, March 2018 – September 2019

Manage user permissions to tools according to the needs of projects and teams.

Act in a technical role as an individual contributor to the team for complex application configuration initiatives involving development and implementing process.

Document all the activities with necessary tools and share it with the team.

Involved in creating complex workflows, transitions, validations, conditions and post functions for different Issue.

Automate the calculation of number of days the issue has been in each status of the workflow using post functions provided by Jira Workflow ToolBox.

Set users to Anonymous if they are only present in certain specific groups in JIRA.

Automate Due Date calculation based on the reporter for EHBsOPS project.

Create scripted fields and added Behaviors to the Custom fields to achieve the automation functionality.

Configure Issue collector for Jira which allows us to easily gather the feedback from web applications in the form of Jira Issues.

Create Events, Email notification schemes and assigned project roles in JIRA.

Configure Incoming Mail servers for Jira and then associate them with the Mail handlers and Projects for automatic creation of Issues

Install various Plugins such as Admin Tools for Jira, Jira Workflow ToolBox and Script Runner.

Create rich filters and associate them to gadgets for generating dynamic Dashboards.

Automate creation of generic tickets when the scrum masters starts the Sprints using Automation for JIRA add-on.

Create tickets in a project using restAPI calls through Postman Tool.

Automate the Subtask creation based on the value we select from the dropdown using Scirpt Runner Plug-in.

Worked on Shell & Python scripting

Monitor JIRA logs when performing migrations and troubleshoot user/system related issues.

Hidden and made some fields mandatory depending on the value selected from a dropdown using behaviors.

Create the Dashboards, Reports and filters for various projects and shared it with respective team members.

Environment: Jira, Confluence, Bitbucket, GIT, Jenkins, Portecle, jQuery, Postgres, HTML, CSS, Groovy Script, Jira Workflow ToolBox, Python, Jira Service Desk, SQL Server, Script Runner, Tabelu, Zephyr, Rich filters for JIRA and Automation for JIRA, Automation for Jira.

Keypixel Software Solutions LLC, Client: Wells Fargo, Jira Administrator and WorkFlow Developer, February 2017 – March 2018

Imaging and Content Management Platform (ICMP)

Analyze business requirements and create Functional Specifications.

Created Custom workflows, custom screens and custom fields on Jira.

Created users on Active Directory, synched the users on Jira and assigned groups and spaces

Created events, email notification schemes and assigned project roles on Jira

Worked on confluence- Assigned user personal space and provided assistance in using Confluence.

Installed various Jira plugins such as Jira Create On Transition, Jira Workflow Toolbox, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields

Develop/Enhance the system based on design using required tools and technologies including JIRA, Confluence and associated plug-ins.

Analyze and troubleshoot issues raised during testing and fix the defects, if required.

Support deployment of code in non-production and production environment.

Document all the activities with necessary tools and share with team members.

Created events, email notification schemes and assigned project roles on Jira

Contracted to serve as the JIRA Systems Administrator for the international JIRA/Confluence infrastructure, including all associated programs, plugins and systems

Deployed Atlassian products and associated programs.

Environment: Jira, Confluence, GIT, Fisheye, BitBucket, Jenkins, Jira Service Desk, MYSQL, Script Runner, VMware Infrastructure 4/5, SVN

3Core Systems Inc, Client:SPX Flow, .Net Developer and Jira Admin, September 2015 – January 2017

Developed and Enhanced the functionalities of the applications using VB.NET and C#

programming.

Designed Web-based ASP.NET Internet applications linked to firm-wide SQL databases.

Performed MySQL upgrades running on Windows and Linux Servers.

Migrated databases from Access to MySQL Server.

Experience working on Object Oriented Analysis and Design(OOAD) programming and .Net Architecture.

Designed user interface (UI) for WinForms and implemented the application logic using C#

programming.

Experience working with LINQ to Datasets which uses ADO.Net to handle the communication with the database.

Created Jira projects based on the stakeholder requirements and associated them with specific schemes.

Setup dynamic Dashboards, build Filters using JQL and subscribe the users to it to receive alerts.

Customized the Jira workflows to automate the sub-task creation and dates calculation for a Project.

Monitor Jira logs when performing migrations and troubleshoot user/system related issues.

Worked closely with teams to define best practices for using Atlassian tools across the organization.

Created Jira templates, workflows, screens, custom fields and installed various plugins to extend the tool functionalities.

Lead and provided technical assistance and training for Jira/Confluence tools.

Experience installing and upgrading Jira in live production environments with minimal downtime.

Created users on Active Directory, synced and assigned them to different Jira groups.

Manged user permissions to Atlassian tools according to the needs of projects and teams.

Set the development guidelines for the system for any custom integrations or plug-in

Environment: Visual Studio 2015, .Net, C#, ADO,Net,ASP.Net, ASP.Net MVC, WebServices, WCF Services, Entity Framework, Jira, Confluence, GIT, BitBucket, MS SQL Server, MYSQL, jQuery, Java Script, TFS, Angular JS, Shell programming, VMware Infrastructure 4/5.

WORK HISTORY

NETE

Jira Administrator

10/2019 – Present

Keypixel Software Solutions LLC

Jira Administrator

02/2017– 09/2019

3Core Systems Inc

.Net Developer and Jira Admin

09/2015 – 10/2016

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