William Simpson

**** ********** ** • Vienna, Virginia 22180

adi5zk@r.postjobfree.com • 571-***-****

EDUCATION

Johns Hopkins University - SAIS Washington, D.C. May 2023

Master of Arts in International Relations

Boston University Boston, Massachusetts May 2020

Bachelor of Arts in Economics and International Relations, GPA 3.54

Dean's List, Spring 2018, Fall 2018, Spring 2019, Spring 2020

PROFESSIONAL EXPERIENCE

AdmitHub Boston, Massachusetts January 2020 – August 2020

Partner Operations Intern

Working with over 100 partnering higher education institutions, taught new knowledge to AI chatbots based on student trends regarding financial aid, housing, and admissions, among other topics

Managed daily volume of inbound student inquiries via SMS and Facebook messages

Updated the existing knowledge base using lists of sample questions and answers provided by partner institutions, and ran tests to ensure that the bots effectively processed the information

Curated positive conversation examples between students and bots to demonstrate bot impact

Vandergeeten Shanghai, China June 2019 – July 2019

Marketing and Business Intern

Built and developed brand identity by utilizing diverse marketing strategies to increase awareness and visibility of the products

Conducted research on and visited client venues to report about current brand positioning in the local market

Utilized Excel to consolidate sales data, in order to analyze sales trends, and presented reports to recommend further courses of action

Assisted with correcting errors in and efficiently condensing the company’s sales data compilations

ORGANIZATIONS & EXTRACURRICULARS

Boston University Consulting Group Boston, Massachusetts September 2018 – November 2018

Strategy Lab

Worked as part of a team on a case study for the furniture company Wayfair, and presented a proposal on initiatives the company should undertake to increase profits

Conducted detailed research on the e-commerce and furniture industries in order to understand Wayfair’s operating market environment, as well as to approximate the costs of implementing our proposal

Directly communicated with the heads of the competition for important information, and worked to oversee and manage the project

Liberty in North Korea at Boston University Boston, Massachusetts October 2017 – May 2018

Underclassmen Representative

Met weekly to discuss ideas for events and fundraisers, as well as to communicate about information from headquarters

Planned promotion and advertising through social media platforms for the organization and its message

Worked to collaborate with other school organizations in order to help raise awareness and academic understanding for LINK’s purpose and the situation of the North Korean people as a whole

SKILLS & PERSONAL INTERESTS

Skills: Adobe Illustrator, Stata, HTML, Microsoft Word, Excel, PowerPoint, iMovie, having leadership and extensive teamwork experience, and being able to learn in a fast-paced and changing environment

Personal Interests: table tennis, producing music, studying foreign languages, reading about historic events and current world developments, and making computer art

LANGUAGES

English (native), Spanish (intermediate), Japanese (intermediate), Mandarin Chinese (elementary)

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