Health and Safety, Administration, Account Executive

DAYLEEN TODD

adi4p7@r.postjobfree.com C: 403-***-**** Donalda, AB T0B 1H0

Summary

Conscientious Field Clerk with demonstrated history of promoting productivity through proactive administrative support. Maintain records and draft project documents with high degree of accuracy. Currently working on my NCSO Certification.

Skills

• Document editing

• Database entry

• Billing and coding

• Team collaboration

• Professional and mature

• Billing and invoicing

• Problem resolution

• Organization

• Customer service

• Self motivator

• Driven

Experience

10/2019 - Current

Excel Projects

Grande Prairie, AB

Field Clerk

Looked after project paperwork including Health and Safety, ensure all Covid 19 protocol is followed and complied with, HDD crossing reports, payroll, billing, assisted QC in weld mapping, conducted safety inspections, Safety Representative at tailgate meetings, printed and assigned JSA's, as well as assured all employees completed required documentation daily. At times I also operate side boom, loader, packer and tractor, help with Hydro testing, help on mainline, tie ins, backfill, and clean up

10/2013 - 09/2019

Watts Projects

Edson, AB

Field Clerk /Pipeline Laborer/Welder

Duties included forced account billing, payroll, contractors time, progress tracking reports, Health and Safety. QC paperwork, weld mapping, hydro testing, managing all required project documentation. As a laborer I would work string pipe, work on mainline, tie ins, help the bead hand, did some structural welding on landings and hoe buckets, ran side boom, and helped with clean up. 01/2009 - 10/2013

Mckesson Canada

Edmonton, AB

Account Executive

• Contacted customers about account or information issues, alerting clients of changes for excellent customer service.

• Drove new business development and client acquisition through cold calling, lead generation and exceptional service.

• Acquired new business and drove revenue streams by providing cutting-edge services to clients.

• Negotiated contracts, closed agreements and supported sales team in new product launches.

• Developed relationships with All clients and provided individualized customer service to maintain longevity of accounts.

• Managed budget forecasting, goal setting and performance reporting for all accounts.

• Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.

• Cultivated and developed customer relationships to enable sustained revenue growth.

• Developed new business opportunities through client consultation and subcontractor referrals for turn-key services.

09/1991 - 12/2008

DHL Express/Loomis

Courier

Edmonton, AB

Business Development Manager

• Led staff on development of products and promotions, sales analysis and creative services.

• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.

• Trained with successful business development personnel to optimize marketing performance and learn industry.

• Facilitated and managed business plan development based on market and industry research.

• Exceeded quotas consistently through new account penetration and territory expansion.

• Attended conferences and trade association meetings to represent company and promote products.

• Strategized approaches to meet objectives and capitalize on emerging opportunities.

• Drove organizational growth through deployment of highly-effective turnaround and change management strategies.

• Achieved 98% client retention rate by ensuring exemplary and consistent service.

• Identified underperforming product lines and refocused efforts to successfully bring each in line with expected targets.

• Identified business development opportunities and implemented effective strategy for client acquisition.

• Maintained meticulous client notes in Salesforce system. Certifications

H2S Alive, Standard First Aid, WHIMIS Train the Trainer, TDG, Ground Disturbance level 2, UTV Training, Mobile Equipment Awareness, AB Occupational Health & Safety Legislation Awareness, Contractor Management, Leadership for Safety Excellence, Supervisor Role, Certified Auditor (COR)

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