Quality Engineer Air Force

PROFESSIONAL SUMMARY

Over ** years of experience as a quality professional working in the manufacturing industry with a niched focus on aerospace, aviation, medical packaging, and defense-based products and services.

Previous titles include: Total Quality Manager, Senior Quality Engineer, Resource Manager, Business Relations Quality Engineer, Senior Compliance Quality Engineer, and Production Control Manager.

As a manager, he has had up to 20 employees working underneath and directly reporting to him.

Familiar working with AS 9100, ISO 9001, ISO 13485, and ISO 27001; utilized various types of quality continuous improvement tools like Gantt charts and Value Stream Maps in planning, leading, and organizing Kaizen events and LEAN business initiatives.

Exposed to different types of software, which measure the tolerances and dimensions for the acceptance of product and engineering specifications.

Proficient in planning, leading, and organizing continuous improvement Kaizen events reading blueprints, wiring diagrams, engineering drawings, and schematics.

PROFESSIONAL EXPERIENCE

Nelipak Healthcare Packaging, Whitehall, PA

Senior Compliance Quality Engineer 04/2019 – 04/2020

Formulates Site’s strategic plans for QMS business goals and objectives.

Chairs QMS management review meetings and collaborates with VP of Quality to ensure KPIs are align with Site’s business goals and objectives and that investment capital will yield a positive ROI.

Established validation master plans to fulfill validation requirements in ISO 13485 to establish documented evidence that Nelipak Healthcare Packaging has the ability to manufacture medical thermoformed packaging components in accordance with applicable customer specifications.

Deployed ICH Q9 and FMEA methodologies to provide a bottom up risk management analysis that can be applied throughout the lifecycle of the medical tray design for better risk detection and accurate CTQ (Critical to Quality) determination.

Oversees workshops for Tooling, design, production, QMS, and visual and dimension inspections.

Leads Sites QMS data analysis, process improvement, and Kaizen event project selections.

Directs and provides management oversight of the Corrective and Preventative Action system, calibration process, training database, intranet system, risk assessments, and enterprise manufacturing execution system.

Educational Testing Service (ETS), Princeton, NJ

Business Relationship Quality Engineer 02/2018 – 03/2019

Deployed Quality Management System methodology to facilitate fact-based decision making throughout the entire product/project life cycle.

Consulted with the program’s leadership teams and key stakeholders to reduce ETS defects and continually improve processes to produce first time quality yields, reduce cost, and enhance productivity.

Led and conducted ETS internal enterprise audits with in QMS, ISO 9001, and ISO 27001 principles.

Preformed after action reviews and lessons learned activities to improve future project’s effectiveness.

Coordinated with the Office of Quality leadership in the QMS aspects of Supplier Management to ensure client standards are effectively communicated and controlled to meet ETS business requirements.

Served as consultant for the ETS Office of Quality’s audit module, process conformance review, enterprise planning, enterprise risk management, RCCA, and quality verification key business functions.

Sikorsky/Lockheed Martin Company, Coatesville, PA

Senior Quality Engineer 01/2015 – 04/2016

Led the Executive Corrective Action Board providing senior leadership with quality assurance strategies to reduce cost of poor business quality, enhance productivity, and ensure on time customer deliveries.

Facilitated multifunctional teams to identify non-conformances and develop corrective action plans.

Managed the completion of cost reduction projects; reduced cost 8.2% below target projections.

Collaborated planning for 34 additional projects with a potential of $661K of forecasted cost avoidance.

Developed quality assurance plans to ensure the production activities and capabilities complied with contractual requirements and ISO 9001 quality management industry standards and certification criteria.

Analyzed quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system to identify high drivers and coordinated with stakeholders to reduce cost and optimize performance.

Schedules and facilitates daily meetings in the Material Review Segregation Area to evaluate defects and initiate appropriate immediate, corrective, and preventive actions.

Boeing, Philadelphia, PA

Quality Manager 05/2005 – 12/2014

Coached, mentored, and assigned tasks to 2 - Lead Quality Inspectors, 6 - Quality Inspectors, 2-Quality Specialists, and 2-Quality Engineers to validate product quality and implement QMS business objectives.

Created and published Quality Management Systems (QMS) policy guidelines, quality assurance sampling plans, and inspection procedures for V22 and CH47 aircraft manufacturing processes.

Provided management oversight for statistical sampling techniques of supplier systems operations and procedures through periodic audits and surveillance inspections of the manufacturing processes.

Coached first line managers and Process Surveillance inspectors to broaden their understanding of the manufacturing self-inspection (MSE) objectives and streamline process requirements which increased MSE eligibility from 60 to 85% and MSE utilization from 35 to 55%.

Quality System Specialist

Led Internal Audit to prepare for the customer’s (DCMA) compliance to operations and site ISO audit requirements; created spreadsheet to track findings, documented Corrective Action Plan (CAP), and monitored audit status to resolve customers’ concerns/conflicts during execution of the CAP.

Championed a workshop for the First Article Inspection (FAI) Value Stream Map (VSM) lean plus Kaizen process improvement initiative; VSM project eliminated waste and streamlined FAI process flow with a 61% (200-Hrs) reduction in production lead time and ensured compliance with quality program objectives.

Performed verification and acceptance quality planning reviews on work plans released by manufacturing engineering to validate conformity to drawings, specifications, and design definitions to ensure compatibility and functional of the V22 and CH47 aircraft program requirements.

Led multifunctional team as the Composite Center of Excellence (CCoE), Material Review Board, Nonconformance Record coordinator and consultant of the Corrective Action close loop process; realized 5% reduction in the 2013 target CoRRS projections.

Industrial Engineer

Provided oversight for operational work package requirements by analyzing facilities activities and manpower estimates studies to ensure compliance to regulatory, contractual, and operational and design requirements.

Facilitated meetings by collaborating with stakeholders from Defense Contract Management Agency and leadership team to track parts shortages, coordinate work plan activities, articulate schedule constraints and present health metrics to support successful execution of CH47 aircraft delivery requirements.

Directed and implemented a surveillance plan with clear objectives supported by a master schedule for production workflow requirements on the V22 and CH47 aircraft build and assembly lines.

Business Planning Analyst

Developed accurate and timely forecasts to enable management to achieve Earn Value Management (EVM) budget projections and sustain workflow production/delivery requirements.

Computed data, summarized results, and prepared reports and charts depicting pertinent relationships using statistical methods to provide forecasts health metrics.

Coordinated with Finance to correct problem associated with low 50% Cost Performance Index (CPI) ratios, including development of benchmarked budget change request improvement process.

U.S. Air Force

Total Quality Manager 05/1999 – 02/2005

Managed and administered Precision Measurement Equipment Laboratory metrology principles and procedures at Ramstein Air Base, Germany to ensure measurements made using laboratory equipment and standards are traceable to the National Institute of Standards and Technology, the Central Ohio Aerospace and Technology Center, the United States Naval Observatory, and QMS (ISO 9001 and AS9100) certification criteria.

Coached, counseled, and mentored 3- Section Supervisors, 8 - Quality Process Evaluators, and 20 - Laboratory technicians; established work priorities, assign tasks, provide customer interface, and provided oversight for QMS audit, quality assurance and process improvement business objectives.

Production Control Manager

Responsible for the Management of the McGuire Air Force Base Precision Measurement Equipment Laboratory’s (PMEL) Production Control and Materiel Control Elements “equivalent to Boeing’s Calibration/Certification Laboratory”.

Coordinated scheduling and supply support for over 10,400 Test Measurement and Diagnostic Equipment (TMDE) items worth $82 million serving over 400 customers.

Supervised, mentored, and led 2-aircraft schedulers and 2-material control handlers to work with complex processes, systems, and procedures require to achieve the Air Force objectives of TMDE supply chain management and production control.

Audited organizational compliance with DOD and Air Force inventory management government regulations to support maintenance efforts on military operational aircraft.

Resource Manager

Directed and executed organizational 10.2 million-dollar budgetary requirements by planning, directing, and evaluating fiscal program activities to support business units, programs, and contractual obligations.

Consulted seven Cost Center Managers to ensure financial statements and cost reports complied with the Defense Finance and Accounting Service (DFAS) budgetary policy requirements.

Coordinated with internal and external customers, industry, suppliers and government representatives to secure contacts for procurement of goods and services for over 300 - maintenance personnel and 12 - C17, 10 - C141, and 32 - KC-10 aircraft at McGuire AFB, New Jersey.

EDUCATION

Strayer University, Philadelphia, PA

Master of Business Administration in IT Security management 12/2017

Park University, Kansas City, MO

Bachelor of Science in Computer Information System Management 05/2003

Community College of the Air Force

Associates of Science in Electronic Systems Technology 05/2000

CERTIFICATIONS

ISO 13485:2016 Internal Auditor

ISO 9001:2015 Internal Auditor

ISO 27001:2013-2015 Internal Auditor

Root Cause, Containment and Corrective Action

Lean 101

Value Stream Mapping; Six Sigma Green Belt

IT Infrastructure Library (ITIL)

Information Systems Security Professional (CISSP)

Information Security Manager (CISM)

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