Christopher D. Lucero
(A)Lot * Block * BagongTanyag, Taguig City
Contact no. 095********
Email Address: adhuf8@r.postjobfree.com
Objective
To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for.
PERSONAL INFORMATON
Date of Birth: September 17, 1991
Age: 31 years old
Citizenship: Filipino
Place of Birth: Cavite City
Permanent Address: (A) Lt. 9 Blk 7 Prk7 BagongTanyagTaguig City Sex: Male
Height: 5’7”
EDUCATIONAL BACKGROUND
Elementary School Graduated:
BagongTanyag Elementary School (1998-2004)
Secondary School Graduated:
Dr. Arcadio Santos National High School
Main (2004-2008)
College School Graduated:
Technological University of the Philippines – Taguig Campus
Automotive Engineering Technology (2010-2013)
Bachelor of Technical Teacher Education (Ladderized Degree) Major in Automotive (2014-2016)
National certificate 1& 2(NCI & NCII) Automotive servicing PRACTICAL TEACHING
School Address: Technological University of the Philippines – Taguig Campus Department: Automotive Technology
WORKEXPERIENCE:
Company Name: Hino Truck Paranaque City (Toyota Group of companies) Company Address: 7887 B. NAIA Ave. San Dionisio Paranaque Position: Service Advisor (Nov. 17, 2016 to Sept 25,2021) Training: Service Advisor Training (Preventive Maintenance Service) Achievement: Service Advisor Top sales Performer (2019) Duties & responsibilities:
Greetings customer and scheduling service appointment
Handle customer inquiries, any questions and queries in person, over the phone or online.
Creating repair orders by interviewing customer for concerns. Then translating those concern into categories on a repair order.
Assign jobs to mechanic based on skill level
Assist customers in making purchasing decisions.
Producing complete and accurate repair estimate that include: parts, labor, sublet, materials etc.
Build customer relationships by providing excellent service, maintain open line of communication
Maintained customer accounts files by verifying and updating client information
Purchasing (negotiate price, build quality, payment terms and delivery term) Company Name: Metro express connect Inc.
Company Address: 2nd Floor Mex at Vista hub daang hari south Molino, bacoor Position: Service Supervisor Las pinas branch (Automotive service center)
( Sept 27,2021 to Dec)
Duties & responsibilities:
Oversee shop inventory, orders, parts, shop supplies and equipment.
Maintain database of maintenance and repair records for company vehicles and equipment.
Ensure all applicable safety standards and regulations are followed in facility
Conducts performance evaluations that are timely and constructive.
Prepare maintenance schedules for light vehicle and medium truck, notifies drivers and operators when maintenance is to be performed.
Warehouse (organize stocks and maintain inventory, accepting orders incoming orders.)
Purchasing (compare and evaluate offers from supplier, negotiate contract terms of agreement and pricing.)
Handle revolving fund for branch
Company Name: Auto Global Inc.
Company Address: 2232 UMC Bldg. Don Chino roces Makati City, Manila Position: Service Advisor (Sept. 12, 2022 to March 11, 2023)
Greetings customer and scheduling service appointment
Handle customer inquiries, any questions and queries in person, over the phone or online.
Creating repair orders by interviewing customer for concerns. Then translating those concern into categories on a repair order.
Producing complete and accurate repair estimate that include: parts, labor, sublet, materials etc.
Build customer relationships by providing excellent service, maintain open line of communication
Assign jobs to mechanic based on skill level
Assist customers in making purchasing decisions. Company Name: Solar Transport and Automotive Resources Corp Inc. Company Address: 1702 Dian Strt, corner gil Puyat ave, brgy, san isidro Makati city. Position: Service Advisor (Presently working)
Creating repair orders by interviewing customer for concerns. Then translating those concern into categories on a repair order.
Producing complete and accurate repair estimate that include: parts, labor, sublet, materials etc.
Build customer relationships by providing excellent service, maintain open line of communication
Assign jobs to mechanic based on skill level
Assist customers in making purchasing decisions.
Handle customer inquiries, any questions and queries in person, over the phone or online.
SPECIAL SKILLS
knowledge of parts and components of Car and Truck
Familiarity with general vehicle maintenance process
Ability to handle customer concerns and complaints
Good listener
SAP system & Eric system
Strong Verbal & written Communication skills
Customer Service negotiation skills
Team leader skills
Management skills
Punctual, Self motivated,
BRP INSURANCE
CHARACTER REFERENCES
Mr. Gilwind jusayan-090********
Supervisor service at Sea oil imus cavity city
Mrs. MellieAmper
Supervisor SM Hypermarket East Service Road
Angelo Castillo-091********
Mananger at Sino truck quezon city
I hereby certify that above mentioned and information is true and correct to the best of my knowledge and ability.
Christopher D. Lucero
Applicant’s Signature