Store Manager Sales

Muna Salah

***** ****** ***** ***, ********, VA *0109 703-***-**** adhtp6@r.postjobfree.com

EDUCATION

Bachelor of Science in Marketing Aug 2020

Virginia Commonwealth University, Richmond, VA

Associate of Business Administration Aug 2016

Northern Virginia Community, Annandale, VA

EXPERIENCE

Abercrombie & Fitch Sterling, VA

Store Manager/ Assistant Manager/ July 2018- Current

Ensured loss prevention procedures were followed to lower overall shrink to leave focus store program

Monitored and maintained payroll functions including flexible schedules and seasonal employment

Monitored sales levels daily to replenish and remerchandise for the presentation of store and inventory

Trained, developed and supervised up to 25 staff employees. Developed one sales associate into a key holder role

Forecasted hiring needs during peak times and provided an excellent customer focused environment through interviewing, selection of new hires and training of staff

Ensured all staff was knowledgeable of new product changes and updates on tier levels throughout the store

Nandos Peri Peri Fairfax, VA

Cashier/ Hostess/ Runner/ Server, when requested Front Grill, Back Grill, Expo/ Apr 2016- Aug 2017

Provided excellent customer service to all customers entering the restaurant

Ensured every dish leaving the kitchen was up to company’s standards and evaluated the customer service from servers

Generated a final seating procedure for the restaurant based on patterns observed in restaurant to achieve a positive and efficient environment for all

Abercrombie & Fitch McLean, VA

Sales Associate/ Sep 2012- Nov 2015

Trained new employees on the company's policy and procedures

Maintained sales floor by assisting managers remerchandise

Kept up to date on all sales/promotions and merchandise sold in store to give a great customer experience

SKILLS

Proficient in Microsoft Word, Windows, Excel, Access, PowerPoint, Outlook

Excellent and clear organization/ interpersonal skill

Perform critical evaluation with staff

References provided upon request

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