Tanasia D. Pollard

*** ****** ****** ***, ****** Spring, MD 20910 Cell: (937)- 558-6603 adhpau@r.postjobfree.com

PROFESSIONAL SUMMARY:

To secure a position within a company that will allow me to demonstrate my exceptional customer service skills, creativity, and quick thinking abilities.

Reliable Sales professional with bachelors focused on Consumer Science, concentrating in Fashion Merchandising and Design. An ambitious leader with seven years of experience in Retail and Client service.

EDUCATION:

North Carolina A&T State University Greensboro, NC

Bachelor of Consumer Sciences; Major: Fashion Merchandising and Design 2010-2017 May 2017

SKILLS AND INTEREST:

Articulate with excellent verbal and written communication skills.

Diplomatically resolve problems and diffuse to ensure quality work.

Reliable, dependable, and trustworthy.

Motivated and great at multitasking.

Proficient in detail orientated work.

WORK EXPERIENCE:

Fendi-Client Advisor/ Visual Merchandising Ambassador

Scheduled and confirmed appointments for clients. March 2019-March 2020

Monitored client preferences to determine focus of sales efforts.

Created and maintain purchase orders from locations requesting support.

Detailed knowledge of merchandising systems and processes.

Provided cross-functional support regarding inventory and discrepancies.

Bloomingdales-Style Advisor/ Merchandiser

Scheduled and confirmed appointments for clients. August 2018-March 2019

Maintained purchase orders for local and non-local clients.

Resolved client complaints regarding sales and service.

Created floor assessments for any departments requesting support.

Rebecca And Co. -Lead Key Holder/ Merchandise Operations Assistant

Create, maintain, and enter information into databases. August 2015-July2018

Monitored client preferences to determine focus of sale efforts.

Maintained and built strong relationships with clients.

Monitored inventory and discrepancies functions.

Provided floor assessments upon arrival of new merchandise.

Caché- Key Holder/ Visual Merchandiser

Scheduled and confirmed appointment for clients. April 2014-April 2015

Monitored inventory and discrepancies.

Created and Maintained floor assessments for store features and merchandise.

Assisted in client relations and off site events.

Provided support to managers to resolve store-level issues such as register discrepancies and system errors.

INTERNSHIPS: May 2015-August 2015

Intern sales manager at Altar’d State

During my time at Altar’d State I fulfilled many task that would be preformed by the active manager. I learned in depth about the company and how it started. I met the owners as well as the regional manager how gave me an insight on the corporate world of the company. Daily task include scheduling, floor set changing, reviewing daily goals, handling new merchandise, and opening and closing the store. I spent two months with the company and it was a wonderful experience. I was offered a position with the company as a sales associate but I ultimately declined.

VOLUNTEER WORK:

NCATSU Alumni Foundations

Office Assistant June 2013 –August 2018

Completed task, including handling communications with the post office.

Wrote reports, scheduled events, and wrote thank you letters.

Answered incoming calls, organized inventory.

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