Manager Assistant

Naumenko Viktoriia

adhiqc@r.postjobfree.com 095-***-**-**

Dnipro/Kyiv (ready to relocate) skype: Naumenko Viktoriia Summary

Experienced Invoicing specialist who is familiar with all of the industry-standard software platforms. Adept in accurate inancial calculations, creating comprehensive invoicing reports for management, solving issues in Accounting receivable department. Manager with a proven track record of successfully managing simultaneous projects and meeting deadlines consistently and accurately. A self-motivated worker who can communicate effectively at all levels. Professional Skills

Business correspondence and

high communication skills

(4 years of experience,

advanced)

Effective communication skills

and professional demeanor

when representing the

company to clients and

vendors.

Organizational and

management skills

(4 years of experience).

Solid time management and

organization skills with the

ability to meet service levels

Planning

Leadership

Customer service skills

Effectively interact and

communicate with customers

to resolve any issues(included

billing) in a timely manner

Assess customer needs and

propose offerings to meet

and/or exceed these needs

Experience in customer

negotiations

IT and computer skills

Con ident user of PC and MC

of ice package (including pivot

tables, V-lookup and

formatting skills)

Amadeus

Sabre

QBO

Zoho

Zoho invoicing

Teamwork

Zero

LMS

Languages

English Advanced(С 1)

Deutch Intermediate (B1)

Spanish – Beginner (A2)

Scheduling and controlling

skills

(4 years of experience)

Effectively identify and

analyze problems and propose

solutions for closing projects

and solving emerged issues

Effectively multitask and

prioritize and execute tasks in

a high-pressure environment

Invoicing specialist/CEO assistant

Work experience

"PRO TECHNOLOGY"

Holding

(outsourcing services)

Invoicing specialist

(accounts receivable assistant)

- manage the accuracy and timeliness of master data associated with our vendorsand accounts on a daily basis.

- manage payments lifecycle with inance to ensure timely/accurate internal inancial planning and payment delivery.

- audit inbound invoicesagainst signed contracts, order forms, and internal monitoring tools to verify that all chargesare valid; manage dispute resolutions through to closure with our legal teamsand the vendor.

- interact with team mates, negotiators, project managers, legal, inance, and third parties to build stronger tools and processes for legal document data management, auditing, and ongoing vendor management.

- track spending levelsby vendor cost categories for accuracy against company strategies, authorized contracts, and vendor performance. Monitor purchase order values to ensure there are adequate funds to support the next quarters spending.

- processing payments (work with AR and AP)

- daily monitoring Accounts receivable mail box, solving client's issues and other related to invoicing tasks.

- communication with Project US Managers regarding invoice approvals, rejections and changes

"PRO TECHNOLOGY"

Holding

(outsourcing services)

Operations support manager

- monitors various work queues to ensure they are within compliance deadlines

(Marketing projects: was responsible for the operational plans for new operations projects with high standards for accuracy and timeliness including the integration into the larger projects-manager in marketing project for a group of 20 people).

- assist with ongoing integration activities related to bookkeeping services and follow organization procedures to complete tasks in a timely manner (Providing bookeepers with statements, controlling deadlins for obtain, monitoring tasks and obtain request, work with Hubdoc).

- update applicable standard operating procedures and work instructions as necessary to ensure compliance with applicable regulations and standards(Onboarding and of boarding clients, ensure that all processed in order with Company Policy, checking compliance Security Policy).

- database management (updating CRM within our Sales and Marketing departments, updating internal softwares and programs)

- plan and maintain work facilities provide administrative assistance to US management team

- encourage and improve cross-department internal communication(middleman between US staff and European bookeepers requests)

-monitoring staff ef iciency with Kikidler together with company;s analyst(helping in analysis productivity and ef iciency of the staff in our of ice)

"CheapOAir"

American travel agency

Sales manager

- managing inbound and/or outbound calls, chat (work in" Retention team"with speci ic tasks and client's requests)

- work with internal systems of airline reservations (utilizing the Amadeus, Sabre,)

-maintain accurate iling system of itineraries, invoices, billings, hotel con irmations and other of ice paperwork,

- selling travel products and services (making contracts with airline tickets inbound and outbound directions,hotels, airlines and rental cars)

-managing team of 10 people( creating daily/weekly/monthly reports as a supervisor, retention through exceptional customer service, providing support to the clients).

05/2019 - present

05/2019 - 07/2019

09/2018 - 03/2019

Work experience

"English Mode"

English school

Manager(Assistant to The Ceo)

- general scholl and staff management

- monitoring and control of teachers and their direct responsibilities;

- deliver regular lessons and demonstration classes to the highest standards

-ensure effective scheduling of classes, extra-curricular activities and events

-arrange English language school inductions, lead regular teacher training workshops

-responsible for all marketing decisions

-coordinate staff bene its

-manage approved school budget

-responsible to recruit, employ, supervise, evaluate, dismiss, and compensate personnel with a staff of 8

- preparing work methodics and approving teacher’s plan for year /month.

-solving con licts

-solving administrative issues

- ensuring comfortable environment for children and teachers

- illing CRM in order with kids speci ics and their character Education

NMetAU Master's degree. Management - organization and administration mangement. NMetAU Bechelor's degree. English and German philology (technical translation). Certi icates

QBO certi ication, Zero certi ication

"Time Management" course

Deutch private lessons

Coursera online courses, getting certi icates from leader American universities(University of Michigan, Stanford university) About

Additional Information Personal qualities: purposefulness, sociability, organizational skills, ef iciency and ability to perform tasks quickly, optimism, responsibility, effective and fast ability to learn, initiative, attention to detail, friendly, positive. Driver's licence category B

09/2017 - 08/2018

2017 - 2018

2013 - 2017

2019

2018

2017

2017

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