JAMES SHEA

*** ****** *****

Wood-Ridge, NJ *****

Email: adhieh@r.postjobfree.com Mobile Phone: 845-***-****

I am an entrepreneur, digital strategist, skilled Agile Coach and Technology Practitioner experienced at leading and driving change. In these roles, I have had to continuously draw upon my experiences to coach agile teams. Shared concepts and tools to consistently partner with all levels of a business to create an agile transformation and digital experience that addresses both client and employee needs. I have implemented agile business and technology approaches to encourage collaborative and transparent communication to improve the delivery of new products or enhancing features based on business needs. The successes of delivering agile transformations, projects and programs have been attributed to my ability to engage stakeholders through open, transparent communication across the organization. I have delivered pre and post merger integration solutions. As a product manager I have delivered solutions, business continuous improvement, full lifecycle systems implementations, and security implementations to support global strategies.

Programs and projects I have delivered span $500 thousand to $150 million.

Industries: FinTech Startup, Not For Profit, Publications, Accreditations, Healthcare/Pharma, e-Commerce, Mergers & Acquisitions, Real Estate, Construction, Insurance, Investment Banking, Retail Banking (Credit Card, Mortgages, Auto Financing), Financial Services, Private Equity/Hedge Fund, Commodities, Digital Marketing, Transportation and Logistics

Skills: Agile Practitioner, Digital Experience, Content Management System, Program Management, Project Management, Risk Management, Digital Transformations, Agile, Scrum, Kanban, Business Intelligence, User Experience (UX), System Development Life Cycle, Risk Management, planning and budgeting, Six Sigma Process Improvement, Supply Chain Management, Business Plan Development.

Professional Experience

Zipari Jun 2019 to Present

Senior Director Agile Coach and Product Management Strategic Operations

Defined consistent agile understanding and approaches. Defined a series of iterative methodology improvements for Product Development and Versioning. Further developed strategies for reusable features across products to improve time to Market.

Coach teams of product managers, designers, engineers, quality analysts, marketers, and Client Delivery on pivoting to move to an agile cadence from a hybrid waterfall

Leveraged AHA for Product Planning, Confluence for Story creation and Configuration documentation. Jira was employed to properly track and project feature development and using Jira Portfolio project capacity planning and laying out the vision for product creation and client release management. Integrate Jira and Git to improve the continuous integration and deployment of product

Engaged in various Agile techniques to educate and coach the proper use of tools and report to support product and business objectives

Client Delivery of Zipari products ensuring the seamless delivery of product and API integrations. Define predecessor successor dependencies to remediate delivery risk

Managed Full stack, Front End and Back End teams of 50 engineers

Delivered products to support Member, Medicaid Individual, Provider insurance stacks

American National Standards Jan 2018 to Apr 2019

Agile Evangelist and Senior Digital Strategist

Project Manager/Senior Business Analyst

Introduced the concept of Agile to the business and development teams

Managed the organizational transformation from Waterfall to Agile methodologies by defining a proof of concept project that would follow Agile methods

Trained Business Analysts, Developers and the newly created roles of Product Manager on writing proper user stories to be used in development of a multiyear project

Trained the Product Manager to define feature roadmaps to better prioritize the features to be released and to be able to pivot based on changes in the business and to better assess dependencies

Implemented daily scrums and taught the development to better estimate User Stories using a weighting system to evaluate burn rate and velocity

Further I trained several scrum masters on how to run stand up daily sessions focused on blockers, what was done yesterday and what needs to be done today

During this process I implemented Jira and Confluence to increase collaborative thinking and better perform pre sprint planning and post sprint reviews

I further over fourteen months enabled all new projects to follow the Agile methodology and further implemented a seamless robust intake for new projects while improving quality through implementing a proper Quality Assurance role

I introduced Dev/Ops to expedite the Continuous Integration and Continuous Deployment of the Agile methodology Development resources

Developed a digital strategy to focus the Institute on addressing business growth and changing dynamics in the standards industry

Complete redesign of project intake, developer roles and infrastructure

Implemented Jira, Confluence, GitHub, SmartBear and Jenkins to support agile and introduce continuous integration and continuous deployment (DevOps) to the application development and business teams

NuRide Management Group Sept 2017 to Nov 2017

Digital Product and Project Manager – Advisor

Creation of a new innovative product development strategy and roadmap to transform the use of

Creation of a new innovative product development strategy and roadmap to transform the use of autonomous vehicles for ground transportation

Designed an innovative user experience and incorporated disciplined data analysis to manage client acquisition. Implemented strict Agile methods to deliver product phase 1 in six weeks utilizing 2 week sprints and scrums, changing customer acquisition strategies and engagement

Defined the e-Commerce strategy for improving the user experience

Human Analytics/Polimeni Medical Information Technology August 2015 to September 2017

Founder and Product Manager and Digital Project Manager chartDoc

The company was sold in 2017 to a larger player in this space

Led a team of 3 product/project managers, 16 developers, 3 data scientists, 2 actuaries and 3 sales professionals to drive the creation and sales of our product offerings

Led the funding of the company to support growth

Partnered with Health Insurance Providers to evaluate how the data collected could support the health insurance industry. This led to opportunities with Cigna, Horizon Blue Cross Blue Shield, Oscar and New York Medicaid

Delivered the digital strategy and platform for the development of a user friendly experience in the form of an Application for the desktop and tablet environments delivering encounter notes

The application was further developed in iOS and Android to provide a handheld solution and subsequently deployed over 3 months

Established and constructed the e-commerce solution for end customers. The solutions provided an easy app download for retail patients and business to business for hospital networks integration and partnership with EPIC, Cerner and McKesson

July 2016 through August 2017 I took time to address personal obligations

Led the development utilizing lean agile techniques prioritizing functionality through Agile tools: Scrum, Kanban, Story Boards, prioritization, backlog running 4 week sprints

Developed and executed a prototype using Blockchain as a solution to protect and check in check out of very sensitive healthcare data

The chartDoc product was developed in Angular, Python, Java, and Scala, data analysis tools utilized were Hadoop, Pig and Qlikview visualization. The actual algorithms and analytics products were implemented with Hadoop, Pig and presented using Qlikview

Continuous integration and continuous deployment were implemented utilizing Jenkins and Git Hub

Defined developed and managed the security architecture roadmap and implementation of a secure cloud based HIPAA compliant solution.

Led the Angel funding rounds and pitches to perspective investors

Developed and modeled exit strategies including, acquisition to public offering

Responsible for leading and providing guidance for the implementation of a data architecture to support the modernization of on demand KPI’s (Key Performance Indicators) using data visualization tools

Implemented HL/7 messaging standards for CCDA retrieval of demographic and lab data in XML

Gained deep understanding of EMR solutions, EPIC and Cerner to accommodate CCDA messages and Doctor Encounter notes to be captured at a patient level from various hospital systems

Participated in the lobbying of HIPAA initiatives to make the acquisition of patient records more efficient by developing a process model and documented ecosystem that included encounter notes, labs, MRI’s, CAT scans, X-rays all supported by an online DICOM reader

Captured the ability to look at historical insurance information at a patient level and supply that data to patients

Mapping of ICD 9 and ICD 10 codes to the parts of the anatomy following the FML Ontology from Washington State and further mapping codes and ailments to major human systems. Integrate Snomed and CPT codes to properly align all codes to create lineage and relationships from diagnosis to verification to claim to payment

Linked family health data with the HIPAA compliant approval of all family members to analyze family ailments and health trends

Global Insurers SVP

AIG 2013 - 2015

Senior Product and Senior Project Manager SAP ERP

Responsible for the digital transformation of financial projections and risk adjusted insurance product solutions

Led a global team of project managers and functional SME’s in finance, data science, business intelligence, application developers, quant modelers and actuarial professionals to optimize and improve the ability to measure and forecast the impact of economic stresses and global catastrophes on lines of businesses in near real time

Delivered the Enhanced Data Modeling Capabilities for mergers and acquisitions of property and casualty insurance companies modeling balance sheet and income statement pro-formas ($600M merger).

Successfully lead the standardization of SAP GL accounts. Led the consolidation effort of 212 ledgers, Computron, PeopleSoft to SAP FI CO

Led the initiative to create transparency from source to report with originating solutions to SAP GL FI CO and improved the allocation process by migrating from Cognos to allocating in SAP

Successfully developed and implemented a global financial forecasting solution using SAP BPC on S4/HANA focused on Controllership and FP&A process integration supported by SAP ABAP, SAP Hana, Igloo, GGY Axis and Axiom. Delivered CCAR, and Basel compliant models by incorporating the projection of assets ($900+B) and insurance liabilities ($890+B) based on economic and catastrophic stresses and shocks over nine, thirteen and 240 quarters. The solution reduced cycle times from weeks to hours. Leveraged Amazon cloud bursting to execute the models when peak computational demand was required. All Source to report activities strictly adhered to Sarbanes-Oxley requirements.

Implemented a structured risk management processes across all business lines

Delivered optimized approaches to conduct sensitivity analyses to deliver the modeling capabilities

Developed and implemented the Business Intelligence standardized methods and tools including developing and defining data models to support the reporting needs of business leaders. Objectives met provided indicative operational reporting to make more informed and timely decisions

Extensive experience utilizing Microsoft Project and Project Server as the primary tool to provide updates and indicative analysis for driving each of the programs

Conduct daily scrums and a weekly cadence of reporting highlighting risks, opportunities for remediation and ways to possibly accelerate opportunities enabling key stakeholders to understand status of projects and key areas of decision that need to be made and timeframe

Drove the migration of business projections from sixteen thousand Excel workbooks to 2 core solutions reducing cycle times for projections, reserves and risk arbitrage

Drove and supported the ongoing development of Enhanced Data Modeling Capabilities for mergers and acquisitions of potential insurance companies modeling balance sheet and income statement pro-formas

Insurance Industry – Head of Transformation 2008 to 2011

Areas of focus included Life and Disability, New Business, Dental, and Health

Responsible for identifying target state objectives and designing a realistic roadmap to support the target state of a migration of claims processes from Conduent to SPS on behalf of Guardian Life Insurance Company

Introduced the concept of Agile to the client and development teams

Managed the organizational transformation from Waterfall to Agile methodologies and identifying risks and resource gaps

Areas of focus included Life and Disability, New Business, Dental, and Health

Developed remediation plans to course correct the existing programs with realistic timeframes

Implemented proper capacity planning and management to support the client deliverables

Initiated focused teams to identify source operational and development issues and create remediation and realistic solutions

Led five merger and acquisitions of complementary businesses

Led the direction and consolidation of numerous underwriting platforms to common set of platforms supporting long tail and short tail businesses

Developed, designed, implemented and managed a US based captive for Technology and Operations

Defined and implemented a global shared services vision focused on managing transactional and analytical functions for key areas

Responsible for the design, development and implementation of a data harmonization strategy to improve the reserving and reporting of financial results

Implemented strategic technology transformation across a complicated application environment

Investment Banking Technology1991 to 2008

Deutsche Bank

JP Morgan

Morgan Stanley

Head of Business Transformation Solutions

Education:

BS from St. John’s University in Quantitative Analysis and Econometric Studies

References will be furnished upon request.

Sample Technology Solutions Delivered and skillsets:

Microsoft Stack, MS Project, JIRA, Confluence, Visio, Lucid chart, Excel, PowerPoint, Word, Access

E-Commerce

Google Analytics, Hootsuite, Social Blade, UML, CSS, HTML, Content Management Systems Sitecore

Power BI, BI360

Cognos, TM1, Hyperion, Clarity, PPM

EMR/EHR – Epic, Cerner, McKesson, HL7 messaging (XML), EDI 275, 278, 835, 837 I/P

Sharepoint, Slack, Trello, Evernote, BPM

GitHub, Jenkins, Puppet, VB, SQL,

Oracle, DB2, SAP HANA, Guidewire, DuckCreek, AQS, Claimcenter, Towers Watson IGLOO, GGY AXIS, Prophet, Google Analytics

Market Data, Telecommunications IVR, IPC Turret Solutions for Trading, Cloud Bursting Amazon Web Services, IBM, EMC, Oracle Cloud Services, Azure

Quantitative Modeling utilizing Igloo, GGY AXIS, Mathematica

Master Data Management – Oracle, IBM Infosphere, Informatica

Solutions: Blockchain Hyperledger, PeopleSoft, SAP FICO Simple GL ABAP BPC, Ariba, Concur, Oracle ERP Solutions, Workday

Data Visualization and Analytics: Qlikview, Tableau and Crystal; DB2, Oracle, SQL, Access

Infrastructure: Data center migrations and consolidations Mainframe, Midrange, Server, Network Operating Centers, Cloud Services, Mobile, Security Operating Centers

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