Security Guard Sales

Laeticia Nsamba

***, ****** ****** #***

LaSalle (Quebec) H8R 1S4

Phone: 514-***-****

Email: adh5qb@r.postjobfree.com

SKILLS

• Customer service experience

• Clerical skills

• Strong communication and interpersonal skills

• Problem solver

• Task oriented

• Organized, creative, quick learner, efficient, reliable, dynamic

• Software: Microsoft Office

• Languages: English and French

PROFESSIONAL EXPERIENCE

Préposés aux bénéficiaires 2020-oning

Personal Hygiene: assist residents with bathing, mouth care, skin care

• Nutrition: I deliver and distributes meal trays. Assists and/or feeds the residents. I record and reports intake of food and fluid in accordance to procedures of the department.

• Sleep and Comfort: I will position residents in proper body alignment and turns them as specified by their care plan. I will ensure bedrail(s) are in the upright position as required and in accordance with the guidelines of being restraint free. Ensures a call bell is within reach and functioning properly for residents.

• Elimination: I will position residents on bedpans, urinals and commodes. I will empty and places clean liner in commodes and records bowel movements on ADL sheets. toilets residents according to their individualised care plan for bladder and bowel regime. I will empty and cares for urine drainage bags in accordance to department procedures Security Guard 2020-ongoing

GaradaWorld, Montreal

• Make sure everyone is washing their hands

• Inspect and patrol the premises regularly.

• Watch the entrance to the property.

• Allow entry of people and vehicles.

• Report all suspicious behavior and events.

• Secure all exits, doors and windows.

• Monitor the surveillance cameras.

E-chat Agent 2016

Atelka (Rogers), Montreal

• I will communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot.

• Utilizing live chat services and software

• Answer client’s chat concerning billing, issues, account, etc.

• Upgrade client’s plan, if needed.

Cashier 2012-2016

Frutta Si, LaSalle

• Greet clients

• Handle sales and customer service

• Carry out transactions on the cash register

• Maintain a c1ean working environment

EDUCATION

High School Diploma 2019

Lester B. Pearson, LaSalle

Vanier College

Early Childhood Education Attestation Program at Vanier 2019-oning Gardaworld

Security training online 2020

certificate Cardiopulmonary Resuscitation (CPR) certificate Essor College 2020

Préposés aux bénéficiaires: Principes de Déplacement Sécuritaires des Bénéficiaires (PDSB) certificate Cardiopulmonary Resuscitation (CPR) certificate ADDITIONAL TRAINING

Certificate of French studies (Level 5) 2009

Centre Scalabrini, Montréal

English studies certificate 2008

Dawson College, Montreal

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