BRYTONIE BRANDEL

*** ****** **** *********, ** **920· 865-***-****

adgv0x@r.postjobfree.com /

Motivated professional with 5 years of experience in finance pursuing a banking position with the purpose of giving customers exemplary service through careful attention to detail, excellent communication and problem-solving skills while building strong client relationships.

EXPERIENCE

JULY 2019 – AUGUST 2020

PERSONAL/RELATIONSHIP BANKER, WELLS FARGO BANK

Building relationships with customers through proactive outreach and follow up, asking questions and learning about their financial needs

Deep knowledge of products and services and connecting those to customer needs

Building relationships with branch team members and partners working together to best serve customers

Opening new accounts, completing service requests, and submitting credit applications

Identifying opportunities and resolving using critical thinking skills and clear communication

Informing customers of self-service digital options and demonstrating

Helping to resolve customer concerns and escalating issues as needed

Serving as a risk management leader and following policies and procedures while holding others accountable to do so

OCTOBER 2015 – JULY 2019

CUSTOMER ENGINEER II, NCR corporation

Working alongside financial institutions and network operation centers to resolve bank equipment malfunctions.

Performing daily risk analysis to identify potential impact to business and customer relationship.

Daily organization of service requests and ATM hardware/software technical support.

Respond quickly and effectively to all customer complaints.

Programing Bank keys for ATM Safe and cash vendor access.

Handling captured bank cards and money jams.

Entrusted with company assets such as cell phone, vehicle, tools, software and bank access keys.

Works well under very high pressure to achieve weekly and monthly goals and numbers.

2013 – OCTOBER 2015

SERVER/BARTEND STAFF, LOGANS ROADHOUSE

Providing quick and efficient service to customers while creating a welcoming and accommodative atmosphere.

Upselling premium selections such as added sides, alcohol and appetizers etc.

Practicing excellent customer service and sales skills through a high fast pace and upbeat environment.

EDUCATION

2012

HIGH SCHOOL GRADUATE, South-doyle

Graduated honors with 1 achievement credit in advanced math and 1 credit in AP English and literature studies.

SKILLS

Can-Do Attitude

Self-Motivated

Natural Leader

Active listening

Persistence

Decision Making

Time Management

Adaptable/ Flexible

Effective delegation

Communication

PROFESSIONAL REFERENCES

Territory Manager - NCR

Terry Fortag +1-615-***-**** adgv0x@r.postjobfree.com (hiring manager)

Territory Manager - NCR

Patrick Callahan +1-912-***-**** +1-912-***-****

Colleague/Co-worker

Dana Mayberry +1-912-***-****

Former colleague/Co-worker

James Solomon +1-865-***-****

PERSONAL REFERENCES

UPON REQUEST

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