Medical Billing Front Office

Melissa R. McManaman

( C ) 571-***-**** I adgqib@r.postjobfree.com I 13738 Mahoney Drive Woodbridge, VA 22193 SUMMARY

Self-motivated and dependable while achieving high performance with minimal supervision. SKILLS

- Excellent communication - Quick Learner

- Excel in organization - Punctual

Virginia Public Notary

EXPERIENCE

Otolaryngology Associates, PC Fairfax, VA - June 2008 - November 2018 June 2008 - December 2010 - Front Office Staff

My duties included answering over 100 phone calls a day to schedule dates, times and locations for the patient to be seen for various issues. I was responsible for organizing, filing and mailing out physician dictations for ten doctors and three nurse practitioners. I also assisted in many different front office tasks to ensure a smooth atmosphere for the patients and doctors. December 2010- March 2015 - Medical Billing/ Credentialing My duties included handling patient accounts both regarding the insurance companies and patient financial responsibilities after the services were rendered. I have experience with all insurance companies and the process of follow up as well as facilitating payments with patients. Daily duties also included "cleaning up" and electronic claims that were rejected by either the insurance platform of the "scrubber systems" that ensures all claims meet EMR guidelines. Credentialing

I was responsible to ensure that all ten physicians stayed up to date with license with both the state and government. I worked three online systems that require all physician information be up to date and accurate.

March 2015 - August 2018 - Surgical Scheduling/ Pre-certification This position required organization at all times. I organized surgical procedures for ten physicians at three surgical facilities. Daily duties included scheduling with patients both in person and over the phone the date, time and physician, gathering the appropriate surgical information paperwork and getting it to the patient, organizing surgical charts, posting surgeries with the facilities surgical poster, handing patient issues and questions. Also gathering an authorization from the insurance company if needed as well as checking patient benefits.

August 2018- November 2018 - Medical Billing/ Credentialing Duties follow as stated above from December 2010 - March 2015 EDUCATION AND TRAINING

High School Diploma

CD Hylton High School Woodbridge VA

2003

SOFTWARE EXPERIENCE

Centricity

E-Clinical Works

INOVA Epic

Microsoft Word

Microsoft Excel

Fairfax Radiology Consultants- Physician Resources CAQH (Credentialing)

HCA Healthcare (Credentialing)

VA Board Of Medicine-Online (Credentialing)

DEA Diversion Control Division- Online (Credentialing) REFERENCES

Brittney Bayliss - 10 years 336-***-****

Mackenzie Dunmeyer - 5 years 210-***-****

Michelle Brown - 8 years 703-***-****

Jerome Quinata - 5 years 703-***-****

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