Data Jira
Resume:
TAPASYA BOMMA
adgnew@r.postjobfree.com
OBJECTIVE
•Skilled Business Analyst with 4 years of hands on experience in gathering requirements from stakeholders, manual testing, regression testing, UAT testing, and release testing in both waterfall and agile methodologies as well as writing SQL queries.
EDUCATION
University of Massachusetts Lowell, Lowell, MA
•Bachelor of Business Administration, Management Information Systems.
•Dean’s List Recipient
CERTIFICATION
CERTIFIED SCRUM MASTER 2015
SKILLS
•Data modeling – requirements gathering, work with design groups, develop data flow and control diagrams
•Programming Languages:
•HTML – gained the basic knowledge of creating websites from scratch with HTML, java scripts etc.
•CSS – good grasp of formatting HTML pages with style sheets.
•SQL – used SELECT, INSERT, UPDATE, DELETE commands; created tables and views using SQL scripts – good knowledge of the use of SQL with relational databases – used Microsoft Access and MySQL, use of primary keys, indexes, triggers, constraints etc.
•Unix – basic cp, emacs, mv, rm, chmod, mkdir, cd, pwd commands
•Java – developed fairly simple programs – basic data entry – understanding of swing classes used in data entry programs, like text boxes, list boxes etc.
•Used Eclipse as the development platform on Windows
•UML class diagrams
•Microsoft Access – used for a College Project – well versed with all aspects of creating and designing databases.
•Technical Writing
•Worked with end-users (students) in drafting requirements / system specs – developed documents in word for review by the Professors.
•Took lead role in designing and documenting the design flow diagrams.
•Test the programs and develop User Guides for the student community.
•Documented bugs with screen shots, recommended solutions to address them – all documented and published for the Professor and the student community.
•Teamwork and able to work independently with minimal supervision
•Flexible and ready to take on responsibilities outside of comfort zone
•Leadership/ able to train others
EXPERIENCE:
Centech Group,
QA Tester, 4437 Brookfield Corporate Drive Unit 207, Chantilly, VA, 20151, March, 2020 – August, 2020
Manually troubleshooted internal applications and used Azure DevOps to report bugs
Compared old internal applications with new internal applications for mismatches and documented the mismatches
Wrote Release Notes and Monthly Status Reports for clients
Wrote, executed test cases, and analyzed test results for requirements
Analyzed issues, recommended solutions and wrote detailed bug tickets with screenshots, links, steps to recreate issues, and verified results with SQL queries using Microsoft SQL Server Studio
Updated all tickets with Contract code and Client fields in Azure DevOps
Beacon Health Options,
Technical Business Analyst, 12369 Sunrise Valley Drive, Reston, VA, 20191, December, 2015 – November, 2016
•Gathered, analyzed, communicated, clarified and documented business requirements with project stakeholders and IT management
•Created clear and accurate functional specification documents from business requirements and obtained sign off from business owners.
•Worked with development team to ensure requirements are implemented per specifications and securely with confidential PII data.
•Authored detailed test cases and executed manual functional test cases for ServiceCareConnect, ProviderConnect, and MemberConnect using manual testing in Microsoft Office 365.
•Ran manual, regression tests for internal applications such as ServiceCareConnect, ProviderConnect, and MemberConnect and reported bugs in JIRA.
•Manually tested application related tickets/issues, verified test results via SQL queries using AquaData Studio, and provided resolution to end users using TechHelpConnect.
•Worked until the deliverables for the day are met to the best of my knowledge
•Resolved application related tickets using Bugzilla during User Acceptance Testing.
•Wrote technical documents for internal and customers
•Participated in regression testing and production testing during releases to verify the buttons and links work.
C3 Systems,
Quality Assurance Analyst, 550 12th Street SW Washington DC, 20024, April,2015 – November, 2015
•Created/updated project documentation and carried out testing tasks during testing phase in waterfall methodology.
•Created test schedules, test plans, test scripts, test data and test results for each test cycle for both system and user acceptance testing.
•Verified all test results by running SQL queries on respective databases.
•Conducted and facilitated interviews and JAD sessions with users and developers to clarify requirements.
•Consolidated all project documentation for the project per C3 Systems and HUD specifications.
•Wrote and ran test cases in internal applications to ensure that the client requirements are fulfilled.
Monster Government Solutions,
Associate Software QA Engineer, 8280 Greensboro Drive Unit 900, McLean, VA, September, 2014 – March, 2015
•Ran Quality assurance tests to identify reproduce and report defects.
•Ensured that the appropriate proportions of Functional, Regression and Integration testing are completed for a given release.
•Documented and rewrote test cases for new and existing features.
•Monitored, Documented and reported current status of defects and test cases to team leads.
•Created detailed test cases for QA Lead during testing phase of the project using SDLC methodology.
•Worked independently to understand business requirements and rules.
•Participated in projects and efforts, coordinated with technical and non-technical team members.
•Participated in Agile Scrum Planning, Daily Scrum, Scrum Review and Scrum Retrospective and used burndown chart in JIRA
•Ran regression testing in HP Quality Center and reported defects as well as bugs in JIRA.
•Tested maintenance tickets based on clients' needs.
•Tested custom release tickets based on ticket requirements and scenarios that were needed to be tested.
•Wrote and ran test cases in Quality Center.
•Created and reported maintenance test scenarios and test cases for each maintenance release ticket in JIRA.
Monster Worldwide Inc,
Associate Operations Administrator, 133 Boston Post Road Weston, MA, February, 2014 – September, 2014
•Worked with the team on Analysis, forecasting and reporting.
•Interface with internal and external customers.
•Maintaining reports/files, both electronically and in hard copy for retrieval and vital recordkeeping.
•Monitoring ongoing team initiatives/project for adherence to schedules and budget.
•Input data into Oracle system (iProcurement, iTime, iExpense).
•Worked on coding and processing the invoices in Basware and ensured proper approval.
•Provide support as needed to the Global Business Technology & Operations team, as well as the Technology organization.
Fidelity Investments,
Technical Intern, One Spartan Way Merrimack, NH May, 2013 – August, 2013
•Performed research on Tools currently used by Fidelity Pricing and Cash Management Services in support of applications and Visual Basic scripts. Research included End of Life/End of Support date information, version management information, and training material for our tools.
Monster Worldwide Inc,
Business Systems Analyst Intern, 5 Clock Tower Place Suite 500 Maynard, MA, June, 2012 – August, 2012
•Analyzed customer needs and recommended technical solutions; created CRM ticket reports by running Clear Quest queries; assigned tickets to Business Analysts after analyzing the problems.
•Communicated with a variety of internal divisions such as development and operations team leaders to identify new solutions for customer problems; conducted analysis of data and business workflows; prepared user guides, use cases, and process flow diagrams.
•Used SharePoint to send CRM ticket reports to Business Analysts and Microsoft Visio to create data flow diagrams
SCHOOL PROJECTS
Systems Analysis and Design, System Spec development and Implementation using MS Access DB Fall, 2012
•Created a system for use in a gym by both customer and trainer to monitor and view progress of customer; this system is used to help the customers track and reach their goals.
•Created system requirements, data flow diagrams in Microsoft Visio, data dictionary, entity-relationship diagram, tables, assigning keys, forms, and reports in MS Access, and testing the system by adding customer information.
•Technical writing
•User guides
•Requirement writing
•Macro writing
•E-R diagrams
•Data flow diagrams
Data Communications and Networks, Communication Technology Project Fall, 2012
•As part of a 5-person team, researched features of 4G and analyzed previous products (1G, 2G, and 3G) including advantages and disadvantages of 4G. Explained 4G’s architecture and infrastructure, and examples of 4G applications, and software.
Management Information Systems, Google+ Project Spring, 2012
•As part of a 2-person team, researched features of Google+ and analyzed competing products, Facebook and Twitter, identified pros and cons of various features of each application and made recommendations.
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